Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,795 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 6 years ago

“The Squeegee I purchased is very good for use on my glass Shower enclosure and is plastic so not to damage glass. I only gave 4 stars as it is very expensive”

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Posted 6 years ago

“Good website, good products & good service”

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Posted 6 years ago

“Good, quick no hassle. Bath arrived well packed.”

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Posted 6 years ago

“All good - service and delivery”

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Posted 6 years ago

“Very good website”

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Posted 6 years ago

“All arrived on one palette Good value”

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Posted 6 years ago

“Very good products and online buying service, just unresponsive for post purchase amendments.”

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Posted 6 years ago

“Goods arrived on time, were well packed. Just what we wanted.”

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Posted 6 years ago

“Arrived on time and in good condition.”

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Posted 6 years ago

“Online shopping was quite easy. would prefer if the dimension where on the same page but still at least they are there! Delivery and conditions of goods arrived on time and in good order and well packaged”

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Posted 6 years ago

“Order and delivery prompt with excellent communication. Was missing some of the footing pieces when arrived as advised by my plumber but otherwise very good all around.”

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Posted 6 years ago

“Happy with the help I received in store and my new bathroom is .lovely”

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Posted 6 years ago

“Good quality bathroom items and good prices.”

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Posted 6 years ago

“Efficient service.”

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Posted 6 years ago

“Pleased with the quality of the items I ordered. Couriers were slightly late, but this wasn't an issue for me as I was working from home that day anyway. The only issue for me is having to organise returns yourself (i.e. find your own courier etc), which is annoying if you want to return large items that you can't just drop off at the post office.”

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Posted 6 years ago

“I was very happy with the product, and also price.”

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Posted 6 years ago

“On-line ordering was easy. Only issue was it was not overly clear on what parts I needed to order as an extra”

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Posted 6 years ago

“Order dispatched promptly. Good item. Easy to fit. Would order from here again.”

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Posted 6 years ago

“Solid. Easy to use. No problems with deliveries.”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 19,795 reviews