Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with speed of delivery abs price”

Helpful Report

Posted 4 years ago

“Good but not full disclosure on sale; toilet did not include lid, but not made clear at purchase”

Helpful Report

Posted 4 years ago

“product seems fine but doesn't contain handles, so I can't test it until I've got hold of some. Otherwise looks good.”

Helpful Report

Posted 4 years ago

“Excellent item and price delivered built to make it easy to install”

Helpful Report

Posted 4 years ago

“Quick tracked delivery. Delivery guy was very helpful and friendly. Product good although the toilet seat is really cheap and nasty, will need replacing. Shame otherwise I would have given 5 stars.”

Helpful Report

Posted 4 years ago

“Prompt delivery”

Helpful Report

Posted 4 years ago

“A great range of products online, we found exactly what we wanted. Helpful add-ons through the checkout so that when our products arrived we had all the fittings (we otherwise wouldn’t have thought of) that we needed. Reasonably priced, good quality products (we bought a cloakroom suit). Will definitely be recommending.”

Helpful Report

Posted 4 years ago

“Sample received promptly unfortunately this was not the type I really want for my kitchen but no complaints with service”

Helpful Report

Posted 4 years ago

“Easy to order & quick reliable delivery”

Helpful Report

Posted 4 years ago

“Delivered on time. Me discrepancies with the order and no damage.”

Helpful Report

Posted 4 years ago

“Order process easy and delivery very efficient. Pleased with my experience.”

Helpful Report

Posted 4 years ago

“Great service. Ordered we seat. Arrived on time. Good product, easily fitted. Thank you.”

Helpful Report

Posted 4 years ago

“Fast delivery, good product.”

Helpful Report

Posted 4 years ago

“Products exactly as online photos & descriptions. Good prices. Despatch of the in-stock items was notified by e-mail about 5 days from order and delivery arrived two days later, all within the timescales listed. If it had been a couple of days quicker it would have deserved "very good".”

Helpful Report

Posted 4 years ago

“Good delivery, product back in stock online before stock email received”

Helpful Report

Posted 4 years ago

“Needed to add to the order and they were helpful. Also put out-of-stock item on later delivery so as not to hold up the order. Satisfied with products so far but not yet installed”

Helpful Report

Posted 4 years ago

“Products seem to be of a good quality at very reasonable prices. Instructions are not very instructive. Delivery was prompt.”

Helpful Report

Posted 4 years ago

“Only reason this isn't 5 stars is the web site doesn't suggest other accessories to go with what has been purchased.”

Helpful Report

Posted 4 years ago

“Easy to order and delivered on time.”

Helpful Report

Posted 4 years ago

“All over good”

Helpful Report

Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews