Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,784 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bath, shower, shower tray, toilet, sink and lots of accessories. Good price and quality. Delivered in after a few days.”

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Posted 5 years ago

“Good prices but delivery could have been better communicated. Asked them to call before delivery on thd day bug they just turned up. Would buy again though as products are good.”

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Posted 5 years ago

“Ordering process easy, and delivery on time.”

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Posted 5 years ago

“the way the items had been packaged meant the toilet frame box was crushed and this allowed some items inside the box to be damaged in transport”

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Posted 5 years ago

“Good service, does what it says.”

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Posted 5 years ago

“Was very easy to use. However glad my brother is a plumber as all the "essential items" are not essential. I would have added them all to basket and ended up with 3 different types of flush mechanisms for my toilet of he didnt tell me otherwise.”

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Posted 5 years ago

“My order was fast and packed really well...no damage.”

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Posted 5 years ago

“great piece for one of my customers she loves her small basin and tap”

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Posted 5 years ago

“Good quality products easy to order online”

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Posted 5 years ago

“No problems. All arrived as it should and the quality was as advertised.”

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Posted 5 years ago

“The quality is good and delivered was very good timing”

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Posted 5 years ago

“My only complaint is is that the frame that everything is delivered in is brilliant but I wish there was a way it could be taken away for recycling, other than that no complaints thank you I will be enjoying my new bathroom”

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Posted 5 years ago

“Product arrived safely and was good quality.”

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Posted 5 years ago

“Good service overall.”

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Posted 5 years ago

“All good. Bought some taps and measurements were accurate, products as described”

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Posted 5 years ago

“Fast efficient service”

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Posted 5 years ago

“Easy to use site. Delivery prompt. Certain items like overflow taps/plug I found hard to find through the menu but a search brought it up. Good prices.”

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Posted 5 years ago

“It was easy and quick. Delivery was on time”

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Posted 5 years ago

“While VP sent the wrong sink, they rectified the issue promptly. Didn’t like that I had to deal with a massively heavy wooden pallet structure left outside my house. I was on my own and it was far to heavy for me to move. Maybe it could be taken back by the delivery driver?”

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Posted 5 years ago

“Good service , delivered on time and good price”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,784 reviews