Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,961 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & delivery of product.”

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Posted 5 years ago

“Usual excellent service. Delighted with the item we purchased - exactly as described and very well made. Would definitely recommend.”

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Posted 5 years ago

“SOAP DISH EXACTLY AS PICTURED AND DESCRIBED. QUALITY GOOD. SERVICE AND PROMPT DELIVERY EXCELLENT”

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Posted 5 years ago

“the cabinets arrived on time and have now been fitted. they are exactly what we needed for the bathrooms .”

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Posted 5 years ago

“Excellent communication regarding delivery of a cast iron radiator on a pallet, were happy to delay until it was more convenient. Quick service and arrived on arranged day and time.”

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Posted 5 years ago

“It took 5 days to pick a pre-packed replacement shower hose off the shelves to post.”

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Posted 5 years ago

“Great product delivered on time.”

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Posted 5 years ago

“The fitting was spot on and the service just as good, Thanks.”

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Posted 5 years ago

“I’m a plumber of approx 20 years, ordered a shower cubicle for convenience. It arrived on a pallet, the transport company called me before delivery to arrange a day/time. It arrived on time, in perfect condition. What’s more it was a cheap cubicle but in fact was better quality than some I’ve fitted ‘x’ times the price. It was preassembled too so only took an hour to fit. Very happy”

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Posted 5 years ago

“Very happy with victorian plumbing, lovely quality product and delivered when stated. Will definitely use again. Thankyou.”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Well packaged and zero damage. Swift delivery and easy to use website. Have recommended to other people due to good service. Offer of 0% finance is an added bonus. Cannot fault”

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Posted 5 years ago

“Good price, quick delivery, quality product.”

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Posted 5 years ago

“Great company to use and will use again great prices and great products You know what you are getting with these guys and gals Would highly recommend”

Victorian Plumbing 5 star review on 7th December 2020

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Posted 5 years ago

“Fast, efficient and was very quick to resolve an issue we had so can’t fault them at all”

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Posted 5 years ago

“Delivered when they said.beatuiful quality product.”

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Posted 5 years ago

“The delivery was excellent and product good value”

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Posted 5 years ago

“The mirror was delivered quickly, and VERY well packaged. Unfortunately it was not quite right for the space, and the LED lighting was not bright enough, so has been returned. I await a refund, but the service so far has been excellent.”

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Posted 5 years ago

“Very pleased with the service. Ordered then we were kept updated until arrival which was prompt and our goods were well packaged to prevent damage.”

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Posted 5 years ago

“The product arrived promptly, was good quality and easy to fit myeslf”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,961 reviews