Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,961 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On 27/11/2020 I reported that some parts were missing! After lots of promises etc I am still waiting 13 days later!!! I have had to delay the builders as until the bath is installed the room cannot be finished. VP blame the suppliers but WILL NOT give me their number. It is our money, our time! My order number is 3344451”

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Posted 5 years ago

“The product selection online was good and the prices were very competitive. My order came on time as promised, and the items did not disappoint, even though I usually prefer to see the quality in person before I buy. In fact, I was particularly impressed with the Hudson Reed Radiator Valves I purchased which even came with their own chrome radiator pipes and hole cover trim which I wasn't expecting! Thank you, will definitely purchase again.”

Victorian Plumbing 5 star review on 10th December 2020

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Posted 5 years ago

“Our new taps were delivered quickly and are very good quality. I was pleased with the choice on the Victorian Plumbing website and found just what I was looking for. Happy customer”

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Posted 5 years ago

“Easy to navigate website with a great selection of products. Items received in a timely manner, would definitely buy from them again”

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Posted 5 years ago

“Good product range. Reasonable delivery time”

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Posted 5 years ago

“Good quality of service and products compared with other companies. Highly recommended!!!”

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Posted 5 years ago

“Looks-wise it is really good but quality is poor. The fittings aren’t standard, which I didn’t realise. One of the pipes was leaking so had to buy connectors (as fittings weren’t standard) and a new pipe. The cistern is too small and not enough space to have a decent water pressure. So you’ll be lucky if all is gone after at least two flushes - not very environmentally friendly. Great experience, I will never buy again.”

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Posted 5 years ago

“Item as described.”

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Posted 5 years ago

“Easy to order, confirmed delivery day before and driver very polite. All on time too! We purchased tiles and they are beautiful.”

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Posted 5 years ago

“Great, quick efficient service”

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Posted 5 years ago

“Quick and easy to order and quick delivery”

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Posted 5 years ago

“Order was received in quick time. Thank you.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Quick and easy ordering online an a great price as well. Arrived securely packed and ready for me to install.”

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Posted 5 years ago

“Brilliant service, very quick delivery and all items brilliant quality - would definitley recommend”

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Posted 5 years ago

“Your service was ok but the delivery was left outside and not even knocked on the door to let me know it was there left until my neighbour saw in the drive”

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Posted 5 years ago

“Only received half my order and after five days I haven’t received any confirmation to when this be resolved”

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Posted 5 years ago

“Excellent choice, good price and quick delivery”

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Posted 5 years ago

“Very quick delivery. All parts fitted together without a hitch.”

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Posted 5 years ago

“Good price excellent mixer taps and shower”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,961 reviews