Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,103 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and good products, very helpful staff.”

Helpful Report

Posted 5 years ago

“Delivered promptly in spite of Covid etc. Good fitting kit, but takes some manipulation to get the seat centralised and the best position front to back, (do this with the cover in the up position). A really good and simple quick release mechanism to enable thorough cleaning is complemented by the soft close feature. Not quite the same shape as the broken (obsolete) seat it replaces, but a good compromise, and at a very reasonable price too.”

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Posted 5 years ago

“Ordered and delivered within few days. Arrived as promised.”

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Posted 5 years ago

“Delivered on time”

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Posted 5 years ago

“Delivered ahead of time, a most useful piece of kit. We will be buying another one.”

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Posted 5 years ago

“Very good service and helpful staff.”

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Posted 5 years ago

“Excellent professional top class”

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Posted 5 years ago

“Easy to order, quick delivery and the corner glass shelves are great, just what was needed.”

Victorian Plumbing 5 star review on 20th December 2020

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Posted 5 years ago

“Arrived on time item as described”

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Posted 5 years ago

“Excellent price , prompt delivery”

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Posted 5 years ago

“Lovely quality and quick delivery!”

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Posted 5 years ago

“Easy to order, Very good choice of products, will shop again”

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Posted 5 years ago

“Perfect and beautiful taps”

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Posted 5 years ago

“Took a while to get updates from point of order to delivery but considering it’s December, Christmas and Covid that can be forgiven :) Product is ideal and looks great. Easy to assemble and a good snug fit.”

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Posted 5 years ago

“Very good quick service all round. Purchased my entire bathroom with Victoria plumbing last year and delivery and after sales help was spot on and second to none.I will recommend to others Thanks ....”

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Posted 5 years ago

“Awful service, takes days to reply to simple points, blamed for a box’s condition after returning and charged £26 to ‘rebox’ - a common issue from other customers I’ve noticed, arranged a pick up for a faulty item but didn’t send paperwork so it couldn’t be collected, issues are still not fixed so this list could grow. Can’t call them or live chat, can only email and wait. And wait. And wait.”

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Posted 5 years ago

“Prompt delivery in these challenging times. Have yet to use the toilet holders and brushes, as they are for our new house in the New Year.”

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Posted 5 years ago

“I am very please with the cistern I’ve ordered from Victorian Plumbing. It’s got the power flush we needed ! :-) The cistern arrived in good time. I can’t fault Victorian Plumbing all went very smoothly from the online order to delivery. Thank you. I would definitely use again.”

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Posted 5 years ago

“Ordered item that was “available” at the time of ordering, only to check back one day before estimated delivery to find it out of stock. At no point was I sent a note telling me the item was no longer available. I was expecting the item to be delivered a day later. Categorising items as “Available” vs “In stock” is a deceptive marketing practice aimed at customers who assume one is equal to another. I ended up getting a different radiator in the end.”

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Posted 5 years ago

“A good quality Toilet Seat dimensions supplied, a good colour match and fit, also it was well packed when received”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 20,103 reviews