Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,767 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and flexible sorting out my order.”

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Posted 2 years ago

“Goods reasonably priced but delivery extremely slow!! If I had known it would be nearly 2 weeks I would have paid for the faster service.”

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Posted 2 years ago

“We received a very efficient service.”

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Posted 2 years ago

“All pieces work very well. One damaged item replaced without fuss.”

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Posted 2 years ago

“All arrived when it was planned for and seems to be in working order. It's currently being installed so not yet used. The only fault we have is with one of the shower parts, i have submitted the query with the team at Victorian Plumbing and waiting a response”

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Posted 2 years ago

“good website for choosing the correct item and it was delivered quickly”

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Posted 2 years ago

“Great service provided with a delivery day that was easily changed to meet the needs of my family”

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Posted 2 years ago

“Found the delivery details initially confusing as written on the confirmation. It read 5 days delivery. When it didn’t arrive I had to chase as needed heating urgently and plumber booked. I phoned and your representative was helpful after I explained and had it delivered the next day Could have dibs without the confusion as had just come out of hospital and am elderly.”

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Posted 2 years ago

“Well packed”

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Posted 2 years ago

“Excellent price and kept me well informed regarding pallet delivery”

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Posted 2 years ago

“Very happy with selection online and prompt delivery.”

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Posted 2 years ago

“Excellent product and speedy service. Thank you. RM”

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Posted 2 years ago

“I ordered a number of items which were delivered promptly. I needed to return an item as I’d ordered the wrong size, which has gone well.”

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Posted 2 years ago

“Did not recieve my item. No contact number to reach customer services, emails are slow it has been one week i have raised the issue and still no progress. Rhe courier took it back because it was damaged. Just a big failure to be honest.”

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Posted 2 years ago

“High quality rads delivered promptly and professionally.”

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Posted 2 years ago

“If only every online experience was as simple. I found the suite I ordered of great quality, very reasonable and the delivery couldn't be quicker or better.”

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Posted 2 years ago

“Everything delivered in good condition and on time .”

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Posted 2 years ago

“Fantastic service quick delivery will certainly use again, thank you for your help”

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Posted 2 years ago

“Fantastic selection of products and speedy delivery. Customer services also very helpful if and when required.”

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Posted 2 years ago

“I've ordered bathroom equipment twice now and have been impressed with the choice, the speed of order dispatch and the quality of the products received. I wouldn't go anywhere else now.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,767 reviews