Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,998 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My journey with Victorian Plumbing was smooth. I was informed how long I would be waiting for the delivery. When my delivery was ready I heard and was kept up to date very well on the day of delivery when to expect my package. I was given the option online to choose a delivery date that would suit. All in all a good first experience with Victorian Plumbing. Also very pleased with my attractive mocha wooden bath panels.”

Victorian Plumbing 5 star review on 12th February 2024

Helpful Report

Posted 2 years ago

“The product itself looks lovely, we haven’t installed it yet but I’ve had to knock stars off for the delivery. I’ve ordered larger radiators from other companies and they arrived in the box and the courier placed the item in my hallway. This radiator arrived on a wooden pallet, with enough wood to light a bonfire and it was left on my driveway. I’m single person and had no way of getting it inside and had to ask friends to come and help me. The amount of wood and packaging left over was ridiculous. I had to buy a saw to chop up the pallet to take it to the tip! After all this, the box that the radiator was in was damaged. Based on this I wouldn’t use Victoria plumbing again!”

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Posted 2 years ago

“Excellent service from start to finish we would highly recommend using Victoria Plumbing as we will do again in the future”

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Posted 2 years ago

“Quality of the products is 5 star. Quick delivery”

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Posted 2 years ago

“Great service kept updated with status of delivery and was on time.”

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Posted 2 years ago

“Very happy with the service I received from Victorian Plumbing. I was kept updated throughout the stages from ordering to delivery.”

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Posted 2 years ago

“Absolutely rubbish, still awaiting delivery 8 weeks later!! my job to chase, report and await responses. So frustrating and wasted time all automated. Absolutely no customer care. Just speak to a robot!! When sink delivered broken, reported and agreed to replace after a week with no bathroom chassed up, excuses etc even though I emailed the person back and filled in the replacement on line. Additional order still awaiting cabinet over 8 weeks ago and paid additional £40 for next day, not next year. All automated is useless, no understanding and emails to robots are useless. No No customer care. Absolutely rubbish”

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Posted 2 years ago

“Excellent service. Arrived within a couple of days”

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Posted 2 years ago

“Easy to order and good delevery but a missing part, a click clack bath waste not delivered!!! Pleases deliver the missing part. Thank you .”

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Posted 2 years ago

“Exceptional quality product.Great care taken in the packaging of fragile items .I have used V.P. in the past snd will no doubt continue to do so in the future . Item looks well in the U.T room .”

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Posted 2 years ago

“Website was easy to use by someone that doesnt necessarily know about plumbing. The helpful prompts for other accessories was invaluable. Delivered as expected with no hassle. Definitely recommend.”

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Posted 2 years ago

“Prompt service and all items required in stock and good quality.”

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Posted 2 years ago

“Excellent service, fast delivery and on time. Well packaged. Good communication.”

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Posted 2 years ago

“Had the shower head I wanted in stock for a good price. Easy to install.”

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Posted 2 years ago

“Excellent service. I am in Northern Ireland and my delivery was much quicker than anything I have purchased from here. Would recommend. Very satisfied customer.”

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Posted 2 years ago

“Excellent service, delivered on time and the driver was very helpful. The bath is very good quality for the price, it also comes with a very high standard shower screen and look great.”

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Posted 2 years ago

“all good. tricky to organise delivery with palletways but all sorted”

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Posted 2 years ago

“Purchased many items from VP for our whole house renovation, always a good price, superb quality items, we would highly recommend this company for their good service, delivery and pricing.”

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Posted 2 years ago

“Great item at a great price. Item delivered on time in full by a very helpful carrier, unlike some I’ve experienced before.”

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Posted 2 years ago

“Excellent from start to finish”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,998 reviews