Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service from VP. Order was easy to place online, communication was good, keeping me well informed regarding dispatch, delivery etc. One item arrived damaged but this was easy to report & a replacement was arranged efficiently.”

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Posted 3 years ago

“We usually go to Victorian Plumbing for our bathroom needs, again we weren't disappointed. This was our first visit to the showroom though and thought it was much better than choosing from a brochure or on line.”

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Posted 3 years ago

“Very easy to order and pay online and excellent communication about the delivery.”

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Posted 3 years ago

“Only requested a sample,arrived ok and as expected”

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Posted 3 years ago

“Excellent product delivered swiftly”

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Posted 3 years ago

“Very pleased with my purchase and the online service”

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Posted 3 years ago

“Happy with all my items. One was damaged during transit and received a replacement within 24 hours.”

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Posted 3 years ago

“Have used a good few times now and not been disappointed yet !”

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Posted 3 years ago

“Great delivery service, was kept informed via email of tracking. The ceramic kitchen sink arrived securely on a pallet. Very pleased with it, nice quality, really heavy, looks great! Lovely new tap as well with ceramic handles to match. Would def use Victorian Plumbing again.”

Victorian Plumbing 5 star review on 23rd January 2022

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Posted 3 years ago

“Quick shipping and a very good price too.”

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Posted 3 years ago

“As described. Used it to fix a shower mixer to a drywall.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Excellent products and service Very good delivery time and the price Is excellent”

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Posted 3 years ago

“Excellent service and very fast delivery. Not checked all products yet waiting for bathroom fitter to check it and install it all. But so far it looks fab. Great price too”

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Posted 4 years ago

“Excellent!! Deliver arrived promptly and the driver was very helpful getting the product in.”

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Posted 4 years ago

“Faultless products and service. The website is very well produced, easy to navigate and fully informative. The delivery service was excellent. Looking forward to using Victorian Plumbing again.”

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Posted 4 years ago

“Really pleased with purchase, arrived very quickly and well packaged. Would not hesitate to shop with Victorian Plumbing again.”

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Posted 4 years ago

“Good service .Quick delivery.only thing at fault was I couldn't see the fixing on back of toilet and directions on leaflets bit miss leading.toilet seat fits but looks to short in length although I measured it and went by Victorian plumbing size which doesn't match”

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Posted 4 years ago

“Quality soap dispenser. As described and value for money”

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Posted 4 years ago

“No problems arrived when needed”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews