Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 4 years ago

“Easy to order and delivery arrived quickly. We are very happy with our purchases.”

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Posted 4 years ago

“Great price. Great product”

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Posted 4 years ago

“Found exactly what I need so easily was great price and was delivered very quickly”

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Posted 4 years ago

“Very good prices and good fast delivery but the delivery price was a bit high”

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Posted 4 years ago

“The shower tray & screen were of excellent quality at a reasonable price. The delivery of these very heavy items was aided by a very helpful delivery driver. The driver helped me unpack the items and inspect them.”

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Posted 4 years ago

“Mostly fine,but where is the suction bar i ordered.?bath mat arrived,but no rail”

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Posted 4 years ago

“Shower screen probably OK but aluminium supports much flimsier than original. Fitting instructions probably incorrect stating use an 18mm spacer which would have left a gap for water to escape. Liked the hand rail with support for shampoo etc. Biggest problem was it arrived on 2 pallets with cross bracing which the delivery driver would not take back I had to saw apart and take to recycling. Had to wait in all day for the delivery.”

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Posted 4 years ago

“Very easy to order, excellent and vast choice of products, with very good prices. Also have a very good delivery service arrives when they say it will.”

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Posted 4 years ago

“Delivered on time, well packed and looks good value”

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Posted 4 years ago

“Excellent service, really helpful staff. Goods arrived on time and in excellent condition due to careful packing.”

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Posted 4 years ago

“Really quick and easy. No issues”

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Posted 4 years ago

“Good prices, very quick delivery we have not unpack all as yet but have used Victorian Plumbing in the past and have had no issues. good quality.”

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Posted 4 years ago

“Very good and quick service. Thanks”

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Posted 4 years ago

“Great Service from beginning to end”

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Posted 4 years ago

“purchased big and small orders. Always had good quality products at reasonable prices. Delivered quickly, well packaged... what:s not to like? keep doing the same please.”

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Posted 4 years ago

“Very happy with the product”

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Posted 4 years ago

“Prompt delivery and the product was exactly correct. More importantly, for a 'non plumber' it was easy to choose the correct item.”

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Posted 4 years ago

“The items we bought were of great quality and we’re delivered quickly. We will definitely be using Victorian Plumbing again!”

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Posted 4 years ago

“Very poor-you haven’t delivered my order (although say you have) and I’m still waiting a response from your customer service team!”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews