Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,942 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order the product arrived when you said it would and an old DIY’er fitted it in half an hour. Thank you”

Helpful Report

Posted 3 years ago

“Well priced, excellent quality, speedy delivery, great customer service when required. Would definitely use again.”

Helpful Report

Posted 3 years ago

“Happy with quick delivery and customer service after first delivery pallet was damaged and missing items - customer service was quick to send out replacements.”

Helpful Report

Posted 3 years ago

“Taps and bath screen arrived promptly and dispatched efficiently. Will use Victorian Plumbing again without hesitation..”

Helpful Report

Posted 3 years ago

“Arrived on time”

Helpful Report

Posted 3 years ago

“Product arrived on time, seems well made and was a good price. Very good service.”

Helpful Report

Posted 3 years ago

“Fantastic, really great service.”

Helpful Report

Posted 3 years ago

“The website has a good selection of products. Ordering was simple and straightforward. The showerhead bracket was a smart quality item, easy and quick to install. It arrived in good time. Very pleased.”

Helpful Report

Posted 3 years ago

“Item arrived the next day n was exactly what I wanted. Straight forward hassle free transaction”

Helpful Report

Posted 3 years ago

“Very bad I got the item but it's not suitable for us and I want to return back. But no option in online nor any telephone contact. Also when I ordered the item there is no order number too. It's difficult to resend the item.”

Helpful Report

Posted 3 years ago

“Great product and delivery service.”

Helpful Report

Posted 3 years ago

“Excellent item and super quick delivery”

Helpful Report

Posted 3 years ago

“Good quality product. Prompt delivery. The item was left on the doorstep in full view of passers by and could have been left in a more obviously secure place bear our front door, although realise this was the responsibility of the delivery service and not specifically Victorian Plumbing. Overall very pleased with our item.”

Helpful Report

Posted 3 years ago

“Prompt and reliable delivery”

Helpful Report

Posted 3 years ago

“Order was delivered very quickly and well packaged. The toilet roll holder was of excellent quality.”

Helpful Report

Posted 3 years ago

“Good quick delivery of all items ordered. No issues at all”

Helpful Report

Posted 3 years ago

“Excellent service, easy to order on line, and the delivery firm were on time and very helpful when unloading the pallet.”

Helpful Report

Posted 3 years ago

“Great service. Best price. Ordered Grohe tap online and arrived 2 days later. Couldn't be happier.”

Helpful Report

Posted 3 years ago

“Top class service and quick delivery. Recommend this trader”

Helpful Report

Posted 3 years ago

“We ordered a bathroom online, it was really straightforward and came within a week. Its great quality, really good value for money. Easy to arrange delivery for when you are in which is always a bonus!”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,942 reviews