Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products well priced. Disappointed delivery was just placed on drive without notification of its arrival. Found by my plumber luckily.”

Helpful Report

Posted 4 years ago

“Purchased the incorrect product , returns procedure was easy. Waiting for my money to go back into my account. Will look to purchase the correct product thereafter”

Helpful Report

Posted 4 years ago

“Good service 👍”

Helpful Report

Posted 4 years ago

“Very good Always at the end of the phone to help excellent customer service”

Helpful Report

Posted 4 years ago

“Great service great product. High quality at a reasonable price.”

Helpful Report

Posted 4 years ago

“The delivery was well packaged and delivered on time. To my surprise due to being well packaged there was some slight damage to the inside of the cupboard where one of the dowel pins had pulled away the main surface, there was also a very minor chip to the door exposing the wood but not noticeable unless you went looking. My conclusion is the quality of the cupboard is ok not top quality but you get what you pay for. Due to the bulk of the item and the minority of the issues and need to get a vanity unit in I didn't have the energy to raise this as an issue but felt it worth sharing in a review.”

Helpful Report

Posted 4 years ago

“Really pleased with the products”

Helpful Report

Posted 4 years ago

“Good products but a little pricey.”

Helpful Report

Posted 4 years ago

“As described delivered on time by helpful delivery man”

Helpful Report

Posted 4 years ago

“First class no problem”

Helpful Report

Posted 4 years ago

“Good product”

Helpful Report

Posted 4 years ago

“Good job, very pleased!”

Helpful Report

Posted 4 years ago

“Delivered as promised”

Helpful Report

Posted 4 years ago

“Ordered my products, which were low stock or deemed a to be available a few days from ordering. Promptly shipped and delivered as required.”

Helpful Report

Posted 4 years ago

“Very easy to deal with”

Helpful Report

Posted 4 years ago

“Very prompt service”

Helpful Report

Posted 4 years ago

“Easy ordering and delivery options. Delivered within the 2 hour window stated and service was excellent.”

Helpful Report

Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

“service was good with prompt delivery”

Helpful Report

Posted 4 years ago

“Easy experience, item exactly as described and speedy delivery. Very happy 😊”

Helpful Report

Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews