Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,961 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a back to the wall rimless toilet, it arrived on time and in perfect condition. I have used Victorian Plumbing in the past and have always been impressed by their service and been completely satisfied. I have no problem recommending Victorian Plumbing.”

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Posted 5 years ago

“Ordered with ease and products delivered quickly and efficiently. currently in storage being fitted in a couple of weeks.”

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Posted 5 years ago

“Excellent products”

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Posted 5 years ago

“Quick prompt delivery, items packaged well.”

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Posted 5 years ago

“Very basic quality for the price. No instructions for the particular item just generic ones that give you no indication at all. Delivery was quick.”

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Posted 5 years ago

“After ordering a big order online I was horrified that the delivery driver was expecting to leave a 5x4 ft pallet with my delivery. Expecting me as the customer to take the pallet away. Initially I refused the order as I cannot see why on Earth you would expect me to remove the pallet. The delivery driver swore constantly and kept referring to your internet terms so as a customer I referred to my Rights and told him to take it away and refused the order. After 5 minutes of unnecessary debate the delivery driver allowed me to remove each item one by one and he took the pallet away. Now surely if he allowed me or even took the boxes of the pallet himself then I would be happy. From here I will never order from you again. I've just moved house and ordered everything online and only you have the crazy terms of pallet delivery. You penalise your customers for ordering more from you. I'm in marketing and see your delivery policy as the worst ever.”

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Posted 5 years ago

“Great delivery service and kept up to date with it. We brought a new shower and are awaiting for it to be fitted but from inspection the products looks great!”

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Posted 5 years ago

“Order included a discount which was fantastic, wide variety of choice on design and style. Prompt delivery and very well packaged. Will def use again.”

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Posted 5 years ago

“The order through to delivery was first class. I have and will use VP again in the future”

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Posted 5 years ago

“Prompt delivery .Easy to find the item we needed. Price very competitive. Product is excellent . Nothing more can be said except thank you.”

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Posted 5 years ago

“They had the best range of taps, mixers and showers about. Prices were amazing and the delivery was so fast. So excited to get these installed.”

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Posted 5 years ago

“Easy to order, quick delivery and great quality. Very happy with our purchase. Would definitely recommend to anyone.”

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Posted 5 years ago

“Found just what we wanted, arrived in a few days with no hassle. Great stuff.”

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Posted 5 years ago

“Chose vanity basin and tap online, pictures and dimensions were clear, checkout straight forward, dispatched and delivered on time, great service, well packaged, 10/10”

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Posted 5 years ago

“I was provided the fullest details of the product which arrived promptly and did not disappoint.”

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Posted 5 years ago

“Excellent choice, price, communication and delivery, would recommend!”

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Posted 5 years ago

“easy to use website, good prices and prompt delivery”

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Posted 5 years ago

“Nothing much to say really except that the process was very easy and goods arrived within the working week.”

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Posted 5 years ago

“Always on time and great store!”

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Posted 5 years ago

“Still waiting for my parcel rubbish”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,961 reviews