Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,012 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SENT Item Back, FIXINGS Loose in Transit to Me, so any small indent was caused by Fixings Rattling about IN Your Package, I Repacked item very carefully to return, IN comes an email (sorry No REFUND ) Sent Reply back yesterday saying will go further IF no response to CREDIT, Sort IT out Please, ( pensioner on NO MONEY )”

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Posted 5 years ago

“Great products - arrived in a timely manner.”

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Posted 5 years ago

“Placed an order with Victoria plumbing for radiator valves very reasonable priced found that they were most competitive compared to other companies and received within two days definitely would recommend and definitely will shop again with Victoria plumbing”

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Posted 5 years ago

“Good service. Got what we ordered on time”

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Posted 5 years ago

“Great price and delivery updates. Second time we have used this year and will definitely use again.”

Victorian Plumbing 5 star review on 20th January 2021

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Posted 5 years ago

“Quickly processed. Good quality. The shower head is a great size, giving a good spray width. The changing colours are great fun.”

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Posted 5 years ago

“Very pleased with everything I bought. It arrived quickly and was placed exactly where I asked it to be on the drive. Will be using again for my en-suite 👍”

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Posted 5 years ago

“Plenty of choice, good value and fast ordering and delivery.”

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Posted 5 years ago

“Quick delivery, quality product. Would recommend.”

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Posted 5 years ago

“Good product and prompt delivery”

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Posted 5 years ago

“Quick shipping, good price. Did what we needed!”

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Posted 5 years ago

“Ordered a back to the wall rimless toilet, it arrived on time and in perfect condition. I have used Victorian Plumbing in the past and have always been impressed by their service and been completely satisfied. I have no problem recommending Victorian Plumbing.”

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Posted 5 years ago

“Ordered with ease and products delivered quickly and efficiently. currently in storage being fitted in a couple of weeks.”

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Posted 5 years ago

“Excellent products”

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Posted 5 years ago

“Quick prompt delivery, items packaged well.”

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Posted 5 years ago

“Very basic quality for the price. No instructions for the particular item just generic ones that give you no indication at all. Delivery was quick.”

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Posted 5 years ago

“After ordering a big order online I was horrified that the delivery driver was expecting to leave a 5x4 ft pallet with my delivery. Expecting me as the customer to take the pallet away. Initially I refused the order as I cannot see why on Earth you would expect me to remove the pallet. The delivery driver swore constantly and kept referring to your internet terms so as a customer I referred to my Rights and told him to take it away and refused the order. After 5 minutes of unnecessary debate the delivery driver allowed me to remove each item one by one and he took the pallet away. Now surely if he allowed me or even took the boxes of the pallet himself then I would be happy. From here I will never order from you again. I've just moved house and ordered everything online and only you have the crazy terms of pallet delivery. You penalise your customers for ordering more from you. I'm in marketing and see your delivery policy as the worst ever.”

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Posted 5 years ago

“Great delivery service and kept up to date with it. We brought a new shower and are awaiting for it to be fitted but from inspection the products looks great!”

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Posted 5 years ago

“Order included a discount which was fantastic, wide variety of choice on design and style. Prompt delivery and very well packaged. Will def use again.”

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Posted 5 years ago

“The order through to delivery was first class. I have and will use VP again in the future”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 20,012 reviews