Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,938 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering online was relatively straightforward. I also managed to add an item onto my already confirmed order easily. What was disappointing was the delivery. I was kept updated on when my pallet of good would be delivered and it all arrived as expected, however the delivery driver would not bring the items into the house. As I was not aware of this in advance., I had no way of getting the stuff inside until my husband returned home from work. I also live on a busy road so could not leave the house in case items from the package were taken.”

Helpful Report

Posted 2 years ago

“Very good service thanks.”

Helpful Report

Posted 2 years ago

“Everything went well from ordering to delivery which was exactly on time. Helpful and polite delivery driver. Pleased with the product. Just what we wanted.”

Helpful Report

Posted 2 years ago

“Delivered as ordered by Palletways, but didn't take into consideration the street and sent a big truck instead of a smaller van.”

Helpful Report

Posted 2 years ago

“Good service, quick delivery and easy ordering”

Helpful Report

Posted 2 years ago

“I am please with the products delivered.”

Helpful Report

Posted 2 years ago

“Website is easy to navigate and use. Communication is very good and delivery was good.”

Helpful Report

Posted 2 years ago

“Excellent customer service, staff really go out of their way to assist”

Helpful Report

Posted 2 years ago

“We live in Guernsey in the Channel Islands and because of on island stock limitations, we generally have to order goods using the internet and receive items in the post. Your service was excellent and the ordered items arrived by post within a few days, so well done and thankyou!”

Helpful Report

Posted 2 years ago

“Great website which is easy to use and good delivery.”

Helpful Report

Posted 2 years ago

“Great products and price. Description spot on and we will purchase from Victoria plumbing again and highly recommend”

Helpful Report

Posted 2 years ago

“Exactly the part advertised and quickly delivered.”

Helpful Report

Posted 2 years ago

“Very easy to order the goods I needed and delivered promptly with no issues”

Helpful Report

Posted 2 years ago

“Excellent service, very smooth.”

Helpful Report

Posted 2 years ago

“Good tracking of delivery but would be better for the driver not to be on his own”

Helpful Report

Posted 2 years ago

“Excellent Quality - delivered on time”

Helpful Report

Posted 2 years ago

“Delivery and products was good but after service bad. Sent them an email requesting an invoice for the products I bought online a week ago but no reply.”

Helpful Report

Posted 2 years ago

“Quality products”

Helpful Report

Posted 2 years ago

“Kept informed. Delivered on day requested. All items packed well and protected on pallet. Cannot fault the items purchased. Very happy.”

Helpful Report

Posted 2 years ago

“Very easy to order and I could chose from delivery slots. Overall very pleased.”

Helpful Report

Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,938 reviews