Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,103 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described, well packaged and value for money”

Helpful Report

Posted 2 years ago

“Some parts simply were not compatible with each other or not as described on the website. This has caused a huge delay and additional cost in fitting. Wish I'd paid more and shopped locally, at least I'd get a decent response. Victorian plumbing don't have a phone number and don't call you back when they say they will. After much effort trying to get a response from them I was finally contacted by Victorian plumbing. They insisted that I force the parts to fit together and this initially worked. However they fall apart every few flushes. Their solution is that I shouldn't push too hard! Disgusting service, they are selling parts that don't fit together, they know it and are just in a state of denial.”

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Posted 2 years ago

“Item ( radiator + valves arrived within 48 hours of ordering on line - very well packaged - very satisfied with V P - Chris P.”

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Posted 2 years ago

“Always pleased with the products. The plugs are very effective and last a long time.”

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Posted 2 years ago

“Found what I was looking for on the website, ordered it, and it arrived in a couple of days. Perfect!”

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Posted 2 years ago

“Avoid is the answer, diabolical throughout. Still awaiting my order and heard nothing at all about when it's being delivered. Spend your money elsewhere do not waste your time and effort with this company.”

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Posted 2 years ago

“Excellent service, prompt delivery, just what I required”

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Posted 2 years ago

“I ordered a Shower Screen door with Victoria Plumbing and the seal on the item arrived damaged. I raise a ticket to get it fixed only for them to send me the wrong item. I then subsequently raised another ticket and yet again they sent me the wrong item. I have since then raised 2 more tickets both of which just got closed randomly. Personally their customer service does not exist. There is zero follow up and you are not dealing with the same person every-time. They have no care to solve the problem and it just appears they want to brush it away. Am really disappointed to see that such a big company is so terrible at customer service”

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Posted 2 years ago

“Quick easy to order. Customer services kept me updated every step of the way. Beautiful sink.”

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Posted 2 years ago

“Good quality product and no hassle delivery, very happy with my purchase and would use again.”

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Posted 2 years ago

“Very simple to use ordering, delivery as stated and an excellent product. It looks fabulous”

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Posted 2 years ago

“Excellent delivery. Very pleasant delivery man on time. Very well packaged.”

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Posted 2 years ago

“Excellent.💯”

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Posted 2 years ago

“Very fast delivery of samples”

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Posted 2 years ago

“Absolutely atrocious service. Placed the order in the middle of the pavement rather than the garden which is a couple of feet away thereby causing disruption for pedestrians. My wife and I had to carry the items in while the rain came down. Would definitely not use the company again.”

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Posted 2 years ago

“Good product at a good price, helpful people”

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Posted 2 years ago

“Prefect tap and perfect fit.”

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Posted 2 years ago

“Excellent company to deal with sent lots of emails to them as unsure about the product we wanted and they located them all and sent to us within 2 days thank you for all your help Mark&Janel”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“The taps we bought are lovely, the website too plus fast shipping. What’s not to like”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 20,103 reviews