Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,777 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the lady who dealt with my order was polite and honest”

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Posted 5 years ago

“Overall hard to tell what's _actually_ on sale, and they use somewhat deceptive sale timers (the sale is always a day or two away from being over), but the product was good quality, and the delivery was good.”

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Posted 5 years ago

“Very easy to browse. Item with clear spec and delivered on time. Very good service. Thanks.”

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Posted 5 years ago

“Prompt delivery and good service, very satisfied with the product. But the delivery person didn't take the wooden pallet underneath the product, that was disappointing.”

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Posted 5 years ago

“Good prompt delivery.”

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Posted 5 years ago

“Delivered on time and all items in expected condition.”

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Posted 5 years ago

“Good service but could be excellent if they supported a returns service.”

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Posted 5 years ago

“Generally good quick service, but kerb side delivery is inconvenient. Pallet packaging was extreme for the goods I had ordered”

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Posted 5 years ago

“Easy order process and simple delivery!”

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Posted 5 years ago

“Very good service and a wide range of products to suit older installations”

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Posted 5 years ago

“Quick delivery,good communication. Haven’t opened the packaging yet.”

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Posted 5 years ago

“Good quality material, quickly delivered and kept well informed of progress, couldn't provide details of time of delivery so had to stay in all day, hence the 4 stars”

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Posted 5 years ago

“product arrived very quickly nice to have a shower again”

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Posted 5 years ago

“Very good and fast service and good prices”

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Posted 5 years ago

“Good service. Thank you.”

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Posted 5 years ago

“Good products”

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Posted 5 years ago

“I would use this company again”

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Posted 5 years ago

“Excellent product, good value for money & good customer service. My only complaint would be the packaging that my shower screen arrived on. It was an enormous 3D wooden palate (in addition to the cardboard & polystyrene packaging). I then had to dispose of the palate. It was far too big to fit even in my van. Such a waste & very inconvenient.”

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Posted 5 years ago

“Product arrived in good time and was as expected barring minor damage”

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Posted 5 years ago

“I do like the company quick delivery I have ordered 3 sink units from you 1st one very good 2nd broke including tap and plug just had 3rd last week keeping my fingers crossed they are very nice though”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,777 reviews