Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pay to return,”

Helpful Report

Posted 4 years ago

“Very efficient at all stages score 5 out of 5”

Helpful Report

Posted 4 years ago

“Ordered Material online, no problems, price was fair - Delivery Good”

Helpful Report

Posted 4 years ago

“Excellent communication and good delivery, prompt and helpful. Would have given 5 stars, but for the instructions I had for the toilet cistern I ordered, which made no sense and very poorly written……. obviously not written by somebody with a good knowledge of English.”

Helpful Report

Posted 4 years ago

“website easy to use no nonsense. absolutely love my new tap. Fast efficient service. Would thoroughly recommend Victorian Plumbing”

Helpful Report

Posted 4 years ago

“The purchase of a shower screen online was easy to browse different products and simple to purchase. The screen was packed on a pallet with lots of protection for the glass and I was contacted by the freight company to let me know the time slot of delivery. Excellent service”

Helpful Report

Posted 4 years ago

“Cheaply priced, well packaged and quick delivery.”

Helpful Report

Posted 4 years ago

“very good fast service”

Helpful Report

Posted 4 years ago

“shower mixer is great easy to install and temperature control perfect”

Helpful Report

Posted 4 years ago

“The item ordered came on time, and was of a very good quality. Frankly what more could anyone want. We were very satisfied. Thank you”

Helpful Report

Posted 4 years ago

“Item arrived very quickly and exactly as described. Very easy transaction.”

Helpful Report

Posted 4 years ago

“Very good service ordered new toilet on a friday night received within a week.”

Helpful Report

Posted 4 years ago

“Purchased vertical radiator and thermostat. Good price in comparison to other retailers. Delivery of the radiator was longer due to having the be when delivery arrives. Bit disappointed with the thermostat as it was described as chrome covered brass and the actual thermostat was plastic. Stiil looked good and it was reasonable quality so decided not to return. Very quick delivery for the thermostat through royal mail.”

Helpful Report

Posted 4 years ago

“I ordered a towel rack. I was very pleased with the quality and a bonus it arrived earlier than expected 👍”

Helpful Report

Posted 4 years ago

“Very impressed as my order was dealt with very swiftly and would recommend.”

Helpful Report

Posted 4 years ago

“faulty door”

Helpful Report

Posted 4 years ago

“Quick delivery, no fuss.”

Helpful Report

Posted 4 years ago

“Great service. Very easy to order online and arrived within 2 days on standard delivery. The bath tap we ordered was of great quality and we are delighted with victorian plumbing”

Helpful Report

Posted 4 years ago

“From chat with an agent to delivery it was very good. Taps are lovely too”

Helpful Report

Posted 4 years ago

“Website very straightforward to navigate and order. Very good price. Item delivered as promised.”

Helpful Report

Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews