Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,943 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

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“Great quick and easy”

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Posted 4 years ago

“Easy to find exactly what I wanted and delivered quickly. Great service.”

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Posted 4 years ago

“I have submitted a complaint via Resolver as VP are refusing to refund the cost of my returns postage even though I purchased based on their advice which happened to be incorrect. Shocking service and aftercare to this point in time.”

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Posted 4 years ago

“Easy to order on line. Had regular emails and text messages keeping me up to date on my delivery. Victorian unbind had a good choice of traditional radiators. Very pleased with the service.”

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Posted 4 years ago

“Fast and efficient”

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Posted 4 years ago

“Great taps and basin pop up. Price was excellent and much better quality than my local suppliers.”

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Posted 4 years ago

“Good range of products. Easy to use online ordering. Prompt delivery and choice of delivery dates. Overall a good purchasing experience.”

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Posted 4 years ago

“Shocking! Twice missed delivery - no one bothered to let me know, no responses to emails etc”

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Posted 4 years ago

“Order accurately selected and efficiently dispatched”

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Posted 4 years ago

“Parts arrived promptly. Leaving a review was more problematic!”

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Posted 4 years ago

“Arrived really fast , the next day. It was a really close match , to the shower head I needed to replace . Mine was more like a copper colour . The shower head I bought was a pale gold colour, but still looks good. Thankyou”

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Posted 4 years ago

“I am always dubious about buying things like toilets online, I’d much prefer to see it before I buy it, however, I made the decision to buy it and I must say, I wasn’t disappointed. Absolutely over the moon with the toilet I have bought. I will certainly buy from Victorian plumbing again.”

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Posted 4 years ago

“Order came in good time! Price was good too!”

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Posted 4 years ago

“Efficient ordering from a very good available stock list and delivered quickly with no fuss.”

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Posted 4 years ago

“The item was competitively priced and is perfect for our kitchen. It was also delivered very promptly and well ahead of the promised date!”

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Posted 4 years ago

“Great quality products and quick, reliable delivery”

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Posted 4 years ago

“Atrocious, can't speak to anyone, paid for a shower, wasn't delivered on the 13th October, still not had it and yet you have my money. Appalling!!!!!”

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Posted 4 years ago

“Easy to order with quick and straightforward delivery of a very large and heavy item!”

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Posted 4 years ago

“Products arrived promptly and well packaged.”

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Posted 4 years ago

“Great product and service , was delivered when they said it would”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,943 reviews