Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,790 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with not being able to buy spare parts (Washer) for my existing bathroom taps, however, i'm really very please with the replacement set purchased, and the technical help provided”

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Posted 5 years ago

“Quality item's and quick delivery.”

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Posted 5 years ago

“Nice website and easy to order. Delivery was quick and efficient. Would recommend x”

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Posted 5 years ago

“Good service, good delivery, good product. thank you”

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Posted 5 years ago

“Easy to order quick delivery”

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Posted 5 years ago

“excellent service . delivery unbeatable .”

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Posted 5 years ago

“Order came promptly and as described.”

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Posted 5 years ago

“Ooo nice 👍”

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Posted 5 years ago

“Good quality items. Relatively quick delivery. Good service 👍🏻”

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Posted 5 years ago

“Would use again”

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Posted 5 years ago

“good all round experience”

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Posted 5 years ago

“Good customer service, delivery of all items but one was damaged . The process of having a replacement was smooth and I was very pleased with it.”

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Posted 5 years ago

“Good selection of products, quick delivery & competitive pricing 👍”

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Posted 5 years ago

“Sales staff polite and helpful, item delivered on time and as ordered”

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Posted 5 years ago

“Satisfied customer.”

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Posted 5 years ago

“I am pleased with the product I bougt. Online ordering was easy. I was lucky I had a day free at home to accept the delivery.”

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Posted 5 years ago

“Efficient service.”

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Posted 5 years ago

“The website was very easy to use and delivery very smoothly. I would recommend this company to others”

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Posted 5 years ago

“Happy with the service, easy to order and return, good quality products. The only down side is that you have to pay for delivery and then again for postage if wants to return and delivery fee is expensive. Managed to return with postage twice cheaper.”

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Posted 5 years ago

“Metal bath was marked but plumber managed to paint mark out.Also plumber pointed out there was no room to do a connection from below to cistern of Valencia sink wc suite.But he managed connection by going back into sink unit and then thro new hole in cistern cabinet with flexible tap connection. Soft close function of seat failed but hoping Victoria Plumbing will send spares.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,790 reviews