Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,961 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a small white cabinet for my bathroom. Came ready made and looked nice but the drawer and cupboard door were both very stiff and nothing we did loosened them. Not great considering we paid extra for soft close doors.”

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Posted 5 years ago

“Great service great product”

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Posted 5 years ago

“Ordering a bathtub from Ireland in the Christmas rush so naturally I was a little concerned... But there was absolutely no need! the bath arrived on time and in perfect condition so very impressed and an excellent service, I haven't installed the tub yet so can't comment on it in action but it looks very well from what I have unpacked”

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Posted 5 years ago

“Absolutely delighted with both service and product... thank you.”

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Posted 5 years ago

“From ordering to arrival of the product was quick and efficient. Item arrived within 2 days with standard delivery.”

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Posted 5 years ago

“Great price and great service/delivery very helpful”

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Posted 5 years ago

“Very pleased with my purchase”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Excellent service items good quality”

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Posted 5 years ago

“Excellent service, all items of a good quality. Good contact made regarding delivery times.”

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Posted 5 years ago

“Very pleased with my purchase, and very good quality.”

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Posted 5 years ago

“On line purchase, very quick and i love my new radiator”

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Posted 5 years ago

“Brilliant service package arrived right on time!”

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Posted 5 years ago

“Item we chose wasn't quite right for our purpose and Victorian plumbing have issued a refund at our request with no quibble . Good service”

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Posted 5 years ago

“Lovely product quality and fantastic bath panels. Ordered and updated quickly on the sale requested. Product delivered on time with friendly service. Very slight scratch on one corner of the bath but this was the corner, fortunately facing the wall and hidden once fitted. Only challenge was the legs supplied were not tall enough to include panels and plinths. Had to use legs from previous bath to ensure adequate height for fitting. Really pleased with the end product. Definite value for money and product supplied.”

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Posted 5 years ago

“Super fast delivery even though the window was 2-15 days, we was worried it would be delayed with Christmas but their delivery guy rang me to book a delivery day and it was here the second they said it would be! Amazing service would defo order again!! The radiator is also gorgeous can’t wait to have it on when the house is done!!”

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Posted 5 years ago

“easy to order and delivery was as advised quality of items very good”

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Posted 5 years ago

“Good web site, easy ordering and arrived earlier than suggested which was ideal”

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Posted 5 years ago

“Good service and good products, very helpful staff.”

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Posted 5 years ago

“Delivered promptly in spite of Covid etc. Good fitting kit, but takes some manipulation to get the seat centralised and the best position front to back, (do this with the cover in the up position). A really good and simple quick release mechanism to enable thorough cleaning is complemented by the soft close feature. Not quite the same shape as the broken (obsolete) seat it replaces, but a good compromise, and at a very reasonable price too.”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,961 reviews