Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,961 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items in stock as advertised and delivered on time. (Unlike some competitors)”

Helpful Report

Posted 5 years ago

“Very impressed, ordered everything we needed, all came in good time, delivery was organised over the phone a few days prior, everything in perfect condition”

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Posted 5 years ago

“Quick and reliable purchase from Victoria plumbing with superb delivery status updates. Would definitely recommend Victorian plumbing with anyone in need of bathroom stuff”

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Posted 5 years ago

“Quick delivery and good quality products!”

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Posted 5 years ago

“Excellent service Really pleased with the shower”

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Posted 5 years ago

“Pleased with products and helpful staff”

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Posted 5 years ago

“Excellent quality easy to find what your looking for on the website and great service. The delivery service was excellent would recommend Victorian Plumbing to anyone. Excellent from start to finish”

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Posted 5 years ago

“The range of kitchen taps on offer from Victoria plumbing was excellent and their prices were good. The delivery was prompt especially bearing in mind the Christmas period when the purchase was made. It allowed us to get our kitchen fully working again in time for Christmas day.”

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Posted 5 years ago

“Very pleased, kept informed about delivery and delivered when promised would use again”

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Posted 5 years ago

“Fast delivery ordered and a week later delivered and that’s the week before Christmas. Not yet opened the items as on a pallet waiting to start project in new year just checked all items here and all ok. All well packed and sturdy on pallet so hopefully all ok when I do open. Delivery good and was given a time slot on day of delivery”

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Posted 5 years ago

“Efficient, reliable service, from purchase to delivery.”

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Posted 5 years ago

“Speedy service,great shower curtain as described”

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Posted 5 years ago

“We have used this firm before and everything we have ordered was delivered on time and of good quality.”

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Posted 5 years ago

“I had 2 separate orders, Victorian plumbing confirmed that both deliveries would arrive on the same day (A Monday). I was told I had to be in all day to wait for delivery so I booked a day off work. On the delivery day I was contacted by the first courier who told me they couldn’t deliver on that day (I then asked them what time they could deliver the following day as I had work in the morning, and they responded that they could only give me a delivery time if I paid an extra amount). I then thought I would check with the second courier who confirmed that they had not even received my items from Victorian Plumbing so would again not be delivering on the already confirmed delivery date. Great products, AWFUL SERVICE!!!”

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Posted 5 years ago

“The web site was easy to use. The delivery time was short. All of the goods that we have bougth from VP over the past few years have been of excellent quality and have lasted well.”

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Posted 5 years ago

“Goods as described on the website very good, when opened exactly what I wanted. Arrived a day earlier than quoted, so thumbs up all round. Thank you all at Victoria, had an old ladies shower working again for Christmas.”

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Posted 5 years ago

“Badly packaged and damaged/broken tiles - 3 boxes!”

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Posted 5 years ago

“Great service tap fitted perfectly no problems.”

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Posted 5 years ago

“The item I ordered arrived at my house on time and in good condition. I rate the service as 5 out of 5.”

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Posted 5 years ago

“Prompt delivery despite the busy time of year”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,961 reviews