Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,115 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slow response, no correspondence in regards to any delivery being made. Delivery attempted and no note / email / phone call. Have spoken to Steve who has been great and sorted this out for me!”

Helpful Report

Posted 6 years ago

“Long delay in reply and processing orders”

Helpful Report

Posted 6 years ago

“You send me a this and I still haven’t received my goods or replied to my emails. You said I would have goods within 3-7 working days I am still waiting and nothing from you”

Helpful Report

Posted 6 years ago

“No one has responded to my email about a return”

Helpful Report

Posted 6 years ago

“Order dispatched on the 17/06. Still waiting for delivery. Sent an email chasing, which states they have a backlog of orders. I fully understand this, but why send an email saying the item has left the factory. What am I paying delivery for!!!!!”

Helpful Report

Posted 6 years ago

“Good service an helpful with the Live Chat for searching the bathroom seals. Satisfied with the goods ordered from the Internet.”

Helpful Report

Posted 6 years ago

“Prompt efficient service, arrived when they said it would and would certainly use them again .”

Helpful Report

Posted 6 years ago

“Very pleased with my new radiator. Looks good and delivery was very quick.”

Helpful Report

Posted 6 years ago

“I found that from the moment I ordered my item I was kept informed and advised on when and how my item was progressing.”

Helpful Report

Posted 6 years ago

“I ordered goods that I paid for but still have no idea of arrival date! I cannot speak to anyone only e mail which takes 72 hrs to respond and they then have no information”

Helpful Report

Posted 6 years ago

“Very pleased with service!”

Helpful Report

Posted 6 years ago

“delivery too long”

Helpful Report

Posted 6 years ago

“We purchased a small corner glass shelf for the bathroom. It was just what we wanted and excellent quality.”

Helpful Report

Posted 6 years ago

“Mail order plug, arrived promptly and great quality. Better than the plastic one that was in the basin!”

Helpful Report

Posted 6 years ago

“Delivered on time, very efficient driver. Screen good quality, easy to install”

Helpful Report

Posted 6 years ago

“Good product and delivery time”

Helpful Report

Posted 6 years ago

“I understand we are in a strange situation right now, however I made a complaint regarding a missing part from my order and 10 days later all I have had in response is two automated emails saying they are working through requests, 10 days seems excessive to me”

Helpful Report

Posted 6 years ago

“Emailed for help but recieved no reply. Returned order and have had no confirmation you have received it or refund.”

Helpful Report

Posted 6 years ago

“Great prices, reliable service and good communication on the delivery process.”

Helpful Report

Posted 6 years ago

“very pleased delivery came on the day they said it would”

Helpful Report

Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,115 reviews