Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,998 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wallpaper,bought lovely wallpaper from this company, it's very good quality and delivery was quick ,”

Victorian Plumbing 5 star review on 24th May 2024

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Posted 1 year ago

“Great communication and updates in regard to out of stock item. Notified of restock promptly and delivered within a few days. Would definitely order from this company again.”

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Posted 1 year ago

“Very pleased with the service from start to finish. The website is easy to navigate and easy to order from. Delivery was great and the driver took time to check all the products were present and correct. Would highly recommend.”

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Posted 1 year ago

“Items as described, happy with service!”

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Posted 1 year ago

“Item arrived in good time, very pleased with it.”

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Posted 1 year ago

“Really pleased with my gold shower head. Lovely size and colour matching my other bathroom assesories .. taps etc.”

Victorian Plumbing 5 star review on 3rd May 2024

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Posted 1 year ago

“Great communication throughout the ordering process. The delivery was also very well commincated. Will buy from Victorian Plumbing again.”

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Posted 1 year ago

“Tap and plug looks great quality and has made my sink look like new! A great improvement. The only thing that prevented me giving 5 stars was the shipping time. Don't order form here if you need something quickly. It did say 2 - 7 days, so it was within this, but it did take the full 7 days.”

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Posted 1 year ago

“Order arrived complete and on time”

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Posted 1 year ago

“Very pleased with service from start to finish - from placing the order online to its arrival (in one consignment), at my front door. I was kept up-to-date with with, and at every stage of the delivery. No complaints.”

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Posted 1 year ago

“Nice vanity unit and sink well made great price and fast delivery”

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Posted 1 year ago

“I personally would not even provide Victorian Plumbing one star after my recent experience with them. After placing an order for three branded shower screens with side panels, we received two correct with the third being a completely different brand with a different height to the side panels. Because of this, it could not be fitted. I provided customer services with all the necessary information (Photographs of the incorrect item, order confirmation and invoice). Each time I provided them with information, the agents came up with a new excuse as to why this happened. First I was told it was my error, even though I had provided the email confirmation proving they had provided the wrong screen. Second, they told me that because the shower screen I ordered was out of stock (even though it stated 'in stock' online) they took it upon themselves to provide a different shower screen without my consent and they then began to revert back to requesting photographs and order confirmations that I had already provided to them, saying they had never received them. I have now had to stop pursuing the matter as the issue was not being resolved and making me extremely stressed and anxious. I have now lost out on money as well as wasted my time trying to resolve an issue that customer services clearly did not to help me with. I have also had to pay twice for the shower screen from another supplier in order to complete the project. I would not recommend Victorian Plumbing and will never be using them again.”

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Posted 1 year ago

“Prompt service and lovely product”

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Posted 1 year ago

“Price, Product and Delivery perfect. Radiators immaculate. Delivery driver extremely polite and well organised with an electric pallet truck making moving the pallet simple.”

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Posted 1 year ago

“Order went through easily and was delivered as stated. Haven't yet fitted the shower enclosure, so cannot comment at this stage.”

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Posted 1 year ago

“Every thing went as informed.”

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Posted 1 year ago

“Just wanted a quick replacement for a leaking mixer while I save up for a refurb, this is perfect. It’s fixed the slow filling problem (as the last one was leaking).Really quick dispatch, good quality product, easy to install, my family hasn’t heard of this brand but I’d recommend it”

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Posted 1 year ago

“Great website. Easy to use. Good selection and I found what I wanted very easily. Item arrived promptly, well packed and I am very pleased with it. Good communication with the company from the time I placed the order until the item was delivered”

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Posted 2 years ago

“ordering was good and delivery was swift. Driver was very helpful. Look good”

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Posted 2 years ago

“Good delivery”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,998 reviews