Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,944 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very happy with the way our order was handled.”

Helpful Report

Posted 4 years ago

“Excellent and speedy service”

Helpful Report

Posted 4 years ago

“Excellent service and comprehensive range of products”

Helpful Report

Posted 4 years ago

“Excellent service and very quick delivery.”

Helpful Report

Posted 4 years ago

“Quick and easy to order, very happy!”

Helpful Report

Posted 4 years ago

“Exceedingly speedy and efficient service”

Helpful Report

Posted 4 years ago

“EXCELLENT SERVICE AND DELIVERY”

Helpful Report

Posted 4 years ago

“Very pleased with the two light pulls, delivered very promptly”

Helpful Report

Posted 4 years ago

“Fast service and good price”

Helpful Report

Posted 4 years ago

“Good service took a little long on free post apart from that product ok”

Helpful Report

Posted 4 years ago

“Great service great prices and great quality”

Helpful Report

Posted 4 years ago

“I can only say first class service, delivered as promised and dealt efficiently with any return. The people I spoke with were helpful and knowledgeable.”

Helpful Report

Posted 4 years ago

“Fast delivery and plenty of communication from the supplier. 4 out of 5 only due to the delivery company who were not great and did not treat my package with care even with multiple "fragile stickers" all over it.”

Helpful Report

Posted 4 years ago

“Good quality and fast delivery”

Helpful Report

Posted 4 years ago

“always a good service”

Helpful Report

Posted 4 years ago

“Ordered online, swift dispatch and great, easy to fit quality product.”

Helpful Report

Posted 4 years ago

“I received a phone call just as promised with a date for delivery. When the item arrived it was packed very well and the delivery man was very helpful in getting it off the pallet. It was a great cabinet and we are very pleased with it.”

Helpful Report

Posted 4 years ago

“Very helpful customer service and quick delivery”

Helpful Report

Posted 4 years ago

“Terrible communication - still waiting for order to arrive with no comms - it is now 3 days late on an overnight paid for delivery.”

Helpful Report

Posted 4 years ago

“Good quality good service arrived on time”

Helpful Report

Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,944 reviews