Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering very easy. Excellent value for money Delivered on time. Only slight comment would be the delivery time which perhaps could be a little shorter”

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Posted 3 years ago

“Item as expected,excellent quality and delivered on time”

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Posted 3 years ago

“Great choices, good prices, excellent website, fast service. Many thanks.”

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Posted 3 years ago

“Small cloakroom suite was delivered earlier than scheduled and very well packed on pallet so it arrived pristine. Really pleased with the quality and style. It was also compact so make our smallest room seem spacious!”

Victorian Plumbing 5 star review on 12th April 2022

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Posted 3 years ago

“I ordered a lot to refit my toilet and walk in shower. It was a great experience. Website easy to use delivery was on time. Highly recommended.”

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Posted 3 years ago

“Good price for the product. Website is easy to use. Delivery was on time. Items were well packed. All good.”

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Posted 3 years ago

“We placed a large order for two bathrooms. After ordering, I realised that I needed some further parts, and Customer Service were very helpful with amending the existing order, avoiding a second delivery charge. The items arrived on pallets, well wrapped, and in good condition.”

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Posted 3 years ago

“The order arrived promptly.”

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Posted 3 years ago

“Fast delivery and great quality”

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Posted 3 years ago

“Very good very pleased”

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Posted 3 years ago

“product arrived not as pictured or described, terrible quality, flimsy, cheap-looking plastic toilet seat, was told to order a different seat and pay for it.”

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Posted 3 years ago

“Package arrived undamaged and within the quoted delivery period. The contents, a corner basin and fixings, were undamaged and as described.”

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Posted 3 years ago

“Good products, delivery within the promised time frame. Would be 5/5 but returns policy could be improved- makes it too expensive to return anything.”

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Posted 3 years ago

“Quick delivery Easy website to use”

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Posted 3 years ago

“Excellent service, items delivered directly from Victorian Plumbing were on time as promised. Unfortunately, items sent directly from the manufacturer took 4 days to arrive despite being advised each day that it was due that day.”

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Posted 3 years ago

“The goods were delivered exactly as ordered, on a pallet for ease of delivery, and in good condition.”

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Posted 3 years ago

“Excellent service, delivery exactly when said and well packaged, really pleasant delivery driver. Would highly recommend and definitely use again.”

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Posted 3 years ago

“Good value and quality and always delivered quickly- we've used them a number of times”

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Posted 3 years ago

“Very easy to deal with.”

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Posted 3 years ago

“No goods have arrived, been waiting since feb, can’t seem to speak with anyone, they take your order and your money without knowing when they can delivery Your business is important to them so why don’t they respond ? Other that with automated emails, glad I purchased on my Amex as next call is to them so I can at least get my money back and hopefully then order with someone who can respond and delivery”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews