Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 8,059 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 8,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young lady at the counter give me a look like you’re at the wrong place you don’t belong here. I like the product range but if the lady is there I will just you turn and find an alternative”

Helpful Report

Posted 4 years ago

“Ordered two lots of vapes (£40) on the 15th july .Still waiting for them to arrive not impressed at all.”

Helpful Report

Posted 4 years ago

Hello - we are sorry that you have not received your order. If you email online@vapetown.co.uk with your order details we can look into this with Royal Mail for you. Regards Mike Vape Town

Posted 4 years ago

“3 of the 6 I ordered did not work”

Helpful Report

Posted 4 years ago

“Had a eleaf vape explode in my kitchen overnight, filling the kitchen with smoke and causing considerable damage to the kitchen counter and was lucky not to start a fire and burn the house down with my pregnant girlfriend and son in the house. Went to the local vape town store to get some answers (Barnstaple) and basically got told to do one. My fault for charging the vape with an adapter sold to me by vape town. Even got giggled at with a snarky “what you want me to do about it?”. So yeah, never use the company again”

Helpful Report

Posted 4 years ago

“Vape juices have changed In appearance and flavour they are darker and seem to be tasteless or taste off and cheap. where as they were good before! I have used this company for years but now going to find a new supplier - I ordered blue slush it was clear but now it’s dark and awful!”

Helpful Report

Posted 4 years ago

“Terrible shop and even worse service, wouldn’t buy again or even recommend to my worst enemy.”

Helpful Report

Posted 4 years ago

“I did not receive the order because I asked for the refund but I don’t have it yet. Please could I have my money back? Thank you”

Helpful Report

Posted 4 years ago

“Poor products and very rare to have what you want on the shelf i have been buying my products from your competitors in town as they have what i want this shop has gone so far down hill i dont think you can bring it back to what is was when john and kain was there”

Helpful Report

Posted 4 years ago

“Bought pack of 5 atomisers. All dud. Rang up to complain as I had to smoke a cigarette as I had no other means of nicotine other than my friend’s. Was told that’s what happens and they can’t help!?”

Helpful Report

Posted 4 years ago

“I received my vape 4 day’s ago after filling it with liquid it leaked all out over the kitchen unit. I am sending it back for replacement.”

Helpful Report

Posted 4 years ago

“Absolutely abysmal service!! I placed a £105 order at 7am this morning and paid the £8.50 next day delivery fee and still my order hasn’t been dispatched! I called the head office and the response I got was there was nothing he could do and I had to email them which I’ve done twice and still no reply as I also had an issue with a transaction yesterday!! I WILL NOT be using this company again! Absolute disgrace!!!!”

Helpful Report

Posted 4 years ago

We pick and pack orders through the day and they are picked up in bulk by Royal Mail between 4pm and 6pm, which is much like most online companies operate. Once Royal Mail has picked up all the orders only then are shipping confirmations sent to customers. This will explain why you have not received a shipping confirmation yet, because at the time of your review it had not been officially shipped/picked up. This does not mean that you will not receive your order on a next day service which is what you paid for.

Posted 4 years ago

“Really disappointed with recent service, have been using the company for years but will not now return”

Helpful Report

Posted 4 years ago

“AVOID AVOID AVOID. Bought a new vape pen in store, everything was fine, staff friendly and helpful. Within literally a couple of days it had an obviously faulty battery. Took it back less than week after buying it, and had an appalling experience. No possibly of exchange and very rude staff this time. Absolutely appalling. Less than 1 week after purchase!! I then emailed the company, and have had no response. Awful company, just avoid. they have now emailed to ask for my review and say that my opinion matters. Ha ha I'm not holding my breath.”

Helpful Report

Posted 4 years ago

“I've still not received my order?”

Helpful Report

Posted 4 years ago

“Once again I bought a pack of coils, Z4 Zeus this time, one, up to now, was faulty, wouldn’t fit in my tank, the girl in the shop tried it and just said oh well, we don’t guarantee coils, rip off again”

Helpful Report

Posted 4 years ago

“I have been a customer since the shop opened and i have watched it go down hill week on week poor choice of juice mostly own brands and not much stock coils are another problem little to nothing on the shelf i am now considering going elsewhere”

Helpful Report

Posted 4 years ago

“Had nothing but problems with the latest vape so had to return it, still waiting on money back as need to purchase a new one, had no reply from online either when enquiring about my options”

Helpful Report

Posted 4 years ago

“Bad service, we went into Tiverton shop to buy a vape on the Black Friday deals however we where told the deal wasn’t active even though it was showing on the website. Neil was very rude to us and we ended up not buying from vape town.”

Helpful Report

Posted 4 years ago

“Very expensive. Whole unit with 2 pods was 8 pounds. You were 21 pound for 3 singles . Was expecting 6 . Disappointed.”

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Posted 4 years ago

“Vapour pen doesn't faster atall . I want a replacement Urgently Mr Haynes 42 nettlecombe furzton Milton Keynes Buckinghamshire mk41jg carlhaynes918@gmail.com Or phone number 01908385938”

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Posted 4 years ago

Vape Town is rated 4.8 based on 8,059 reviews