Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 7,647 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 7,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, One star, ordered product 10 days ago still waiting for delivery Sent a e-mail in just in case delivered wrong address, nothing back?”

Helpful Report

Posted 2 years ago

“The Icy bars are rubbish would never buy again was very disappointed in them”

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Posted 2 years ago

“Waste of money. Went in with a leaking vape mod,and came out with a new vape mod only to have it two weeks and leaking . Went back to the shop and was told need to change coil only used it a few times . At that rate need new coil every other day.”

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Posted 2 years ago

“Tiverton shop service below substandar quality! Cashier rude with poor customer service, olaf!”

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Posted 2 years ago

“Horrible service to the point that I was still emailing them to say that the vape oil I bought wasn't tasting as described. In fact it didn't have any flavour, to which they decided to ignore me. Quick to take the money and as quick to disappear. Not professional at all. Will not buy from them at all.”

Helpful Report

Posted 2 years ago

“Gutted that cant purchasde coils for rpm 160 that bought from store 12 months ago really disapionted to have bene told they were no longer a stockable item because new modles werw getting stocked even more dissapointed as mods which i used to use such as agess and smock which i was using 3 years ago still for sale on the shelves as recently bought a new pod to go with the mod that puechased in store As a customer envilved in the loyalty andpoints scheme i feel this is poor and dont see why i shouldnt be able to purchace post initial purchase maintance itemes to servicd and maintain an product purchased not so long ago Its not that i wouldnt change the device i use as have a number to chose from however this rpm mod suits purpose as am working in an industrial and hard wearing enviroment and chose this particluar devise for its robust tank and hard wearing capabilities which is ehy i purchased spare tank etc To now find am not able to relpace the coil is to be quite honest really dissapointing which is sadenning as have previously felt that both vapetown and certainly the staff at my local shop have been always previously more than helpfull with myself and other coustomers ive seen pass thorough the store”

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Posted 2 years ago

“You sent 0 nicotine instead of 18”

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Posted 2 years ago

“Awful, phone number provided has nothing to do with online orders. Emailed them and no response. Will not be ordering again.”

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Posted 2 years ago

“cant review this time as have not yet recieved my order”

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Posted 2 years ago

“Bought new vape kit - clearly faulty but wouldn’t change. I have been a customer for years - will never go back. Staff clearly having a bad day with change in store - rude & disrespectful- AVOID”

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Posted 2 years ago

“Not impressed at all”

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Posted 2 years ago

“The young lady at the counter give me a look like you’re at the wrong place you don’t belong here. I like the product range but if the lady is there I will just you turn and find an alternative”

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Posted 2 years ago

“Ordered two lots of vapes (£40) on the 15th july .Still waiting for them to arrive not impressed at all.”

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Posted 2 years ago

Hello - we are sorry that you have not received your order. If you email online@vapetown.co.uk with your order details we can look into this with Royal Mail for you. Regards Mike Vape Town

Posted 2 years ago

“3 of the 6 I ordered did not work”

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Posted 3 years ago

“Had a eleaf vape explode in my kitchen overnight, filling the kitchen with smoke and causing considerable damage to the kitchen counter and was lucky not to start a fire and burn the house down with my pregnant girlfriend and son in the house. Went to the local vape town store to get some answers (Barnstaple) and basically got told to do one. My fault for charging the vape with an adapter sold to me by vape town. Even got giggled at with a snarky “what you want me to do about it?”. So yeah, never use the company again”

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Posted 3 years ago

“Vape juices have changed In appearance and flavour they are darker and seem to be tasteless or taste off and cheap. where as they were good before! I have used this company for years but now going to find a new supplier - I ordered blue slush it was clear but now it’s dark and awful!”

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Posted 3 years ago

“Terrible shop and even worse service, wouldn’t buy again or even recommend to my worst enemy.”

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Posted 3 years ago

“I did not receive the order because I asked for the refund but I don’t have it yet. Please could I have my money back? Thank you”

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Posted 3 years ago

“Poor products and very rare to have what you want on the shelf i have been buying my products from your competitors in town as they have what i want this shop has gone so far down hill i dont think you can bring it back to what is was when john and kain was there”

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Posted 3 years ago

“Bought pack of 5 atomisers. All dud. Rang up to complain as I had to smoke a cigarette as I had no other means of nicotine other than my friend’s. Was told that’s what happens and they can’t help!?”

Helpful Report

Posted 3 years ago

Vape Town is rated 4.8 based on 7,647 reviews