VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,646 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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676

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product.”

Helpful Report

Posted 10 years ago

Hi Dion, Many thanks for your great review, I'm glad your happy with your Fiat Ducato opening windows. Kindest regards, Vanpimps.

Posted 10 years ago

“I ordered Bonded Privacy Windows and am well pleased with Vanpimps customer service, speed of delivery, price and most importantly the windows themselves. They have now been fitted with no problems whatsoever.”

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Posted 10 years ago

Hi Alan Many thanks for this great review as we pride ourselves in customer service and the quality of our products. If you need anything else please do not hesitate to contact us. Thank you once again.

Posted 10 years ago

“Quick and efficient ordering and delivery. Please note I did check item apon delivery, no obvious signs of faults or damage I have said 1 star, the reason is for the quality of the spolier, having spent £180 having the spoiler painted and fitted professional, only for 4 days later for the spoiler to form a crack down the middle! The garage has assured me it is the quality of the product as aposed to the finishing and fitting. Would not recommend this product. Van in question is a vauxhall vivaro.”

Helpful Report

Posted 10 years ago

Hi Anthony, sorry you are not happy with the rear spoilers you purchased from us and they have developed a crack. We have discussed with our suppliers about this and spent a lot of time looking into your issue and the only thing that we can think is that either there was a problem with fitting it or the rear door had been slammed shut causing it to crack as it is only on one spoiler. It's human nature that your garage will pass the blame to the product but we sell hundreds of these spoilers, have them fitted to one of our demo vans (fitted for 18 months now) and have never had this issue before. The item as you admitted was received by you intact and even after spraying wasn't damaged so it can only really be slamming the door shut that has caused this crack. We are still working to resolve this issue for you as best we can and would've appreciated the chance to do this before receiving this negative review. We will be in touch later today with an update. Regards - Vanpimps

Posted 10 years ago

“Excellent service. Easy to order. Fast delivery. Excellent quality products and easy to fit. Highly recommended”

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Posted 10 years ago

Hi Matthew thanks for your great review we are very pleased that you are happy with your order and if there is anything else you need please do not hesitate to contact us.

Posted 10 years ago

“First class service good product Thanks Bob”

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Posted 10 years ago

Hi Bob Thanks for your great review. Take care

Posted 10 years ago

“Item rec'd quickly and as described, brand new. Thanks”

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Posted 10 years ago

Hi Aleksandras, Many thanks for your order and great review, i hope your happy with the side steps you received. Kindest regards, Vanpimps

Posted 10 years ago

“Very polite and fantastic service ,will deal again”

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Posted 10 years ago

Hi Clive, Many thanks for your great review. Were glad you were happy with the service your received and we hope you are very happy with the Mercedes Vito Window you ordered, i'm sure your van looks great. Kindest regards Vanpimps

Posted 10 years ago

“great service . next day delivery .well packed vantastic dave jamieson”

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Posted 10 years ago

Hi Dave, Many thanks for your great review, we strive the give the best customer service possible and rely on our next day delivery as that keeps our customers like yourself very happy- I'm sure your van looks VANTASTIC! Kindest regards Vanpimps

Posted 10 years ago

“I purchased some door sills for my van. After taking payment, I recirved a phone call to say they weren't in stock, I waited near 2 weeks for the item, which was my choice. When they did finally arrive, they were not as shown in the image on the website & the adhesive provided did nothing to attach them. (Yes the surface was clean & dry). I contacted the company to discuss a refund or possibly some credit. To date I have still received no reply to my complaint so am now £60 down with a product that isn't up to standard & a company that aren't replying. Avoid.”

Helpful Report

Posted 10 years ago

Hi Dan, Many thanks for your review. I do apologise for you not having a reply, However we have not received any form of contact from yourself, we have checked our emails and cannot find any correspondence from yourself of course if we did we would have been more than happy to help rectify the problem for you- please do not hesitate to contact us on shannon@vanpimps.co.uk Kindest regards Vanpimps

Posted 10 years ago

“Very good product best service ever would buy from again many thanks excellent allround”

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Posted 10 years ago

Hi Eric Many thanks for your great review we are very pleased that you are happy with our customer service as we love to hear great feedback. Take care and have a lovely new year.

Posted 10 years ago

“Ordered what i needed came when it said it would kept me up to date brilliant”

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Posted 10 years ago

Hi Cheryl, Many thanks for your great review. I'm glad your happy with the service you had with us. I hope your Vivaro window looks great on your van. Kindest regards. Vanpimps

Posted 10 years ago

“Excellent communication, from order to delivery, 24 hours , well packed, another plus was the price, best on the web. Ant....Oxford”

Helpful Report

Posted 10 years ago

Hi Ant, Many thanks for your great review! We strive to give the best price and speedy delivery. We are glad your happy with your Toyota Hiace windows. i'm sure they look perfect on your van. Kindest regards, Vanpimps.

Posted 10 years ago

“Awesome service, very quick, really pleased with product.”

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Posted 10 years ago

Hi Mark, Many thanks for your great review. We are very pleased that you are happy with the fox running boards that you ordered. We strive to give the best customer service possible and rely on TNT to give the speedy delivery they do!. Kindest regards, Vanpimps

Posted 10 years ago

“I could not fault Van Pimps as they delivered on time even at this time of year, the product however was not as straight forward as the write up would suggest. The instructions were nothing more than an attempt to list the items supplied, I had to do a fair bit of trimming and had to buy two more bolts as the ones supplied were just not long enough, minor gripe but annoying.”

Helpful Report

Posted 10 years ago

Hi Adrian, Many thanks for your review. I'm sorry to hear that you had trouble fitting your Vito roof rails, however this is the first that we have heard of this and of course if you had given us a call we would have been more than happy to help you and rectify the problem with the bolts being too short. I hope you have now sorted this issue and your roof rails look great. If not please do not hesitate to call us and we will be happy to assist you. Kindest regards. Vanpimps.

Posted 10 years ago

“Quick . Well wrapped .impressed.can't wait to start cheers; Gary”

Helpful Report

Posted 10 years ago

Hi Gary, Many thanks for your great review, I'm glad your happy with your Ducato windows. When they are fitted feel free to upload a photo onto our website of the finished piece!. Kind Regards, Vanpimps

Posted 10 years ago

“Well packaged and delivered on time. A trustworthy online retailer”

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Posted 10 years ago

Hi Philip, Many thanks for your great review. I hope your door sill covers look fab on your Transit Custom. Kindest regards, Vanpimps.

Posted 10 years ago

“I have to admit i didn't expect to see my windows so soon, what great service, thanks alot.”

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Posted 10 years ago

Hi Gerald. We pride ourselves on our customer service and speedy delivery and try to give our customers the best experience we can! I hope your happy with your Toyota Hiace windows and i'm sure they look fab on your van. Many thanks for your review, Kindest regards Vanpimps

Posted 10 years ago

“Ordered 2 side windows for my vito both arrived less than 48hrs later and very well packaged. The quality is very good and their fitting video is much better than an ikea style fitting instructions”

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Posted 10 years ago

Hi Simon, Many thanks for your review- I'm glad you happy with your windows and i'm sure they look superb on your Vito!! Kindest regards Vanpimps

Posted 10 years ago

“Ordered 5 windows, one arrived smashed, but a replacement was sent out quickly after proof of the smashed one was provided. Could have done with a more detailed youtube clip online to watch showing how to apply the adhesive using the notched nozzle. I only figured this out on the last two windows and consequently have quite a few leaks to rectify with bathroom silicone. I also managed to stick the nearside rear glass a touch too far forward, so it just fouls on the sliding door when it opens (not when it's shutting). A heads up on this for the total novice would be really helpful too! Overall an excellent quality product, at a very reasonable price.”

Helpful Report

Posted 10 years ago

Hi Seb. Many thanks for your 4* review. i will pass your feedback onto the guys who deal with the fitting videos-with regards to your windows i do hope you get this sorted and do not hesitate to contact us in any way if we can be of any assistance with this. Kindest regards. Vanpimps

Posted 10 years ago

“Good service looks good quality and works well”

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Posted 10 years ago

Hi Shawn, Many thanks for your great review. We are glad your happy with the products your ordered. Kind regards, Vanpimps

Posted 10 years ago

VanPimps is rated 4.7 based on 3,646 reviews