VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,747 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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VanPimps 5 star review on 27th September 2026

688

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent product, well packed and delivered vey quickly. Deserved five stars but sadly no fitting instructions either with the item or on your website. I sent a message about fitting instructions but got no reply. Passenger side fitting took 10 minutes, driver's side took me an hour and required removing the seat from the vehicle. Not what I was expecting.”

Helpful Report

Posted 4 years ago

Hi Geoff, thank you for your positive feedback, we are happy to hear you managed to fit the products.

Posted 4 years ago

“Covers are bang on. I would have put 5 stars but they don't come with any instructions and I seem to have some silver sparkly stuff on them.”

Helpful Report

Posted 4 years ago

Hi Jack, thank you for the valuable feedback on our fitting instructions, we are currently in the process of improving and modernising them. With regards to the silver sparkly stuff, if you contact our support team (support@vanpimps.co.uk) they'll be happy to look into this for you.

Posted 4 years ago

“Super quick delivery, Windows fitted easily, amazing how much protection from people looking in, yet very clear looking out! Only 4 stars as I would have hoped that when I ordered 2 rear windows (as a set) and 2 lots of trim that you might have told me that 1 length of trim was sufficient for both, saving me £15 and not having a redundant piece of trim laying around. Otherwise great!”

Helpful Report

Posted 4 years ago

Hi Steve, thank you for taking the time to leave us a review. We are so happy to hear your windows arrived quickly and that you're happy with their privacy tint! We appreciate the feedback regarding our u-channel recommendation and will look into this.

Posted 4 years ago

“Good products except for the sprinter sliding door curtain kit, this is the only thing I have been disappointed in, the rails are to short to fit the window correctly and they are bent incorrectly so you have to straighten them to fit, I had to take mine off and refit a number of times to get them to fit nearly correctly this led to me breaking the window trying to Re-drill the holes for the runners I had to buy another window to replace the broken one shame really as everything else is good and delivery is quick.”

Helpful Report

Posted 4 years ago

“Great customer service everyone is really helpful, I would like to see more for a sprinter rear door curtains would be great.”

Helpful Report

Posted 4 years ago

Hi Adam, thank you for your feedback, we're always working on ways to expand our range and are happy to let you know that we now stock a universal curtain kit. The rails can be cut and bent to almost any window aperture, here's a link: https://www.vanpimps.co.uk/product-tag/universal-curtains/

Posted 4 years ago

“The swivel seat base I ordered was delivered very quickly, packaging was slightly damaged but the seat base was intact with no damage. The only downside was that all of the instructions were in German. Not a major issue as I figured out the fitting of it via youtube videos.”

Helpful Report

Posted 4 years ago

“Van sideboard arrived at the delivery time when we opened the boxes and checked the brackets supplied the brackets do not fit ,the boards are fine Please contact me asap on 07712109511 Thank you”

Helpful Report

Posted 4 years ago

“We ordered the blackout curtains for the cockpit of our Ford Transit Custom. The products are of high quality and delivery is very fast. A better overview of the van type being ordered for and specific photos of the actual van and the product would help in the decision process. There are two types of custom and no further help in knowing which type I have as a customer.”

Helpful Report

Posted 4 years ago

Hi Ruth, thank you for taking the time to leave us some valued feedback! We are happy to hear that you found the curtain to be of high quality. We are always expanding our ranges here at VanPimps and getting product images for specific vehicles is not always possible, we love to feature customer images on our website so if you do get the chance to take some photos, feel free to email them to support@vanpimps.co.uk! Have a great day.

Posted 4 years ago

“Purchased seat covers for second time, speedy delivery, stitching decent, not had one tear yet, the arms where no way near close to fitting first time around, this time managed to get them on, took a bit of doing but zip broke, tbf think I prefer them off as colour of arm suits the covers anyway, would be good if instead of supplying them with elasticated hoops and metal chains to tie down, that they came with plastic clips stitched to the undersides so you can clip to the bars of the seat frame and plastic tags along the back of the stitching so you can fasten to the metal rods inbetween the foam giving it a nice shape and tight finish”

Helpful Report

Posted 4 years ago

“I bought 2 x opening side windows for my sprinter. Very good price and delivery was very fast. To make this review a 5 there needs to be a template in the box. Everything else is superb.”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review Paul. We appreciate the feedback regarding the template and are happy to see your new windows fitted and looking great!

Posted 4 years ago

“Product arrived later than advised, but in one piece, so brilliant. Looks good..not fitted as yet..but good service will del with Mr pumps again.”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review Roger. We are glad to hear your product arrived in good shape and look forward to seeing you back again soon!

Posted 4 years ago

“look nice in the box but due the weather been unable to fit hopefully wil do in the next 2 weeks”

Helpful Report

Posted 4 years ago

Thank you for the 4 stars Stephen! We hope the weather clears up soon for you.

Posted 4 years ago

“Good price. Friendly staff. I opted to collect as the delivery price for one item wasn't worth it and I'm only 15 miles away.”

Helpful Report

Posted 4 years ago

“Great service but packaging could have been a bit better… product was purchased twice as very fragile but sadly wasn’t clearly indicated on packaging.”

Helpful Report

Posted 4 years ago

Thank you for the valuable feedback. Please don't hesitate to get in contact with our Customer Services team regarding your orders on 0116 409 1911 or support@vanpimps.co.uk.

Posted 4 years ago

“Ordered some universal fitting Windows but some parts was missing when they arrived. Contacted VP and sorted them and sent them to. We all mistakes happen and things don't go to plan. But their customer care team are great will definitely be using VP again 👍”

Helpful Report

Posted 4 years ago

Thank you for the great feedback Robert. We are happy to hear you've received your missing parts and hope to see you back again in the future!

Posted 4 years ago

“I bought a bonnet bumper and although I havnt fitted it yet, it does look good. I would say though the delivery was quick and the guy who delivered it (it said Darren on the package) was excellent, took the time to stop and chat about the van”

Helpful Report

Posted 4 years ago

Thank you for the feedback Mark. We are happy to hear your item arrived quickly and that you could have a chat with Darren! We hope to see you back soon.

Posted 4 years ago

“The product was excellent really good quality only negative I have was the time it took for delivery. Need faster delivery when charging customer delivery.”

Helpful Report

Posted 4 years ago

Thank you for the great review Andrew. We appreciate the feedback on our shipping. Have a good day!

Posted 4 years ago

“After sales not brilliant. called on a Saturday (within opening hours as advertised) left contact details on answer phone and no response.”

Helpful Report

Posted 4 years ago

Good morning Nick, Apologies regarding this. I am not sure to where you have seen the opening hours for Saturdays as we are closed , if you could kindly point out to where you saw this advertised then I can look into this for you. I also cannot find any answerphone message in our system from the phone number which is on your order, maybe you called from a different phone number. I have set up a customer services ticket so we can help you, please reply to ticket number 69861 and our customer services team will get back to you. Kind Regards VanPimps.

Posted 4 years ago

“Good quality product but felt the postage was a little excessive.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write us a review and give feedback Paul, we really appreciate it!

Posted 5 years ago

“Great service. Items arrived promptly and when there was a problem with one part of it this issue was sorted out quickly and efficiently. Would definitely shop here again.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a great review! We look forward to seeing you back at Van Pimps in the future.

Posted 5 years ago

VanPimps is rated 4.7 based on 3,747 reviews