Login
Start Free Trial Are you a business? Click Here

VanPimps Reviews

4.7 Rating 3,497 Reviews
93 %
of reviewers recommend VanPimps
Company Reviews Product Reviews
1,904
 Metrics Info
4.7
Based on 3,497 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read VanPimps Reviews
Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Richard C
Verified Buyer
“Good price. Friendly staff. I opted to collect as the delivery price for one item wasn't worth it and I'm only 15 miles away.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service but packaging could have been a bit better… product was purchased twice as very fragile but sadly wasn’t clearly indicated on packaging.”
Helpful Report
Posted 3 years ago
Thank you for the valuable feedback. Please don't hesitate to get in contact with our Customer Services team regarding your orders on 0116 409 1911 or support@vanpimps.co.uk.
Posted 3 years ago
ROBERT B
Verified Buyer
“Ordered some universal fitting Windows but some parts was missing when they arrived. Contacted VP and sorted them and sent them to. We all mistakes happen and things don't go to plan. But their customer care team are great will definitely be using VP again 👍”
Helpful Report
Posted 3 years ago
Thank you for the great feedback Robert. We are happy to hear you've received your missing parts and hope to see you back again in the future!
Posted 3 years ago
Mark S
Verified Buyer
“I bought a bonnet bumper and although I havnt fitted it yet, it does look good. I would say though the delivery was quick and the guy who delivered it (it said Darren on the package) was excellent, took the time to stop and chat about the van”
Helpful Report
Posted 3 years ago
Thank you for the feedback Mark. We are happy to hear your item arrived quickly and that you could have a chat with Darren! We hope to see you back soon.
Posted 3 years ago
Andrew
Verified Buyer
“The product was excellent really good quality only negative I have was the time it took for delivery. Need faster delivery when charging customer delivery.”
Helpful Report
Posted 4 years ago
Thank you for the great review Andrew. We appreciate the feedback on our shipping. Have a good day!
Posted 4 years ago
Nick F
Verified Buyer
“After sales not brilliant. called on a Saturday (within opening hours as advertised) left contact details on answer phone and no response.”
Helpful Report
Posted 4 years ago
Good morning Nick, Apologies regarding this. I am not sure to where you have seen the opening hours for Saturdays as we are closed , if you could kindly point out to where you saw this advertised then I can look into this for you. I also cannot find any answerphone message in our system from the phone number which is on your order, maybe you called from a different phone number. I have set up a customer services ticket so we can help you, please reply to ticket number 69861 and our customer services team will get back to you. Kind Regards VanPimps.
Posted 4 years ago
Paul S
Verified Buyer
“Good quality product but felt the postage was a little excessive.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to write us a review and give feedback Paul, we really appreciate it!
Posted 4 years ago
Anonymous
Verified Buyer
“Great service. Items arrived promptly and when there was a problem with one part of it this issue was sorted out quickly and efficiently. Would definitely shop here again.”
Helpful Report
Posted 4 years ago
Thank you for leaving us a great review! We look forward to seeing you back at Van Pimps in the future.
Posted 4 years ago
Gemma H
Verified Buyer
“Good communication well problem was reported. Problem solved easily. Thank you.”
Helpful Report
Posted 4 years ago
Paul L
Verified Buyer
“Great service and rapid delivery”
Helpful Report
Posted 4 years ago
John S
Verified Buyer
“Excellent product and videos help to make it an easy fitting experience, just waiting on other side window now for an excellent service”
Helpful Report
Posted 4 years ago
Cheers for the great review John. It's great to hear you found the fitting video useful and we hope to see you back at Van Pimps again soon!
Posted 4 years ago
Robert L
Verified Buyer
“Windows are better than I thought. Good solid quality. Only one thing that didn’t give a 5star is that there were no instructions or a template. But once I watched a few YouTube videos was easy enough.”
Helpful Report
Posted 4 years ago
It's great to hear you're happy with your new windows Robert! We are sorry to hear you didn't receive an email that directs you to our fitting video. We hope to see you back at Van Pimps soon.
Posted 4 years ago
Andrew S
Verified Buyer
“Windows good and fit perfectly , would have given 5 stars but was misinformed about the 2 day delivery , after complaining and waiting a week finally got them …… and I didn’t get the sticker or haribos !!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Really good product.”
Helpful Report
Posted 4 years ago
Thank you for leaving us a review!
Posted 4 years ago
William R
Verified Buyer
“The window appears to be very good quality and is now stuck firmly to the sliding door. However I have two minor gripes. Firstly the length of time to carefully position the window. I got about five seconds (unlike the video) and then it was immovable which resulted in the window being a couple of mils low. The second relates to the outer cut edge of the door which is still just visible (easily sorted with a bit of gook. Otherwise I would have given it five stars.”
Helpful Report
Posted 4 years ago
Chris C
Verified Buyer
“Got some mud flaps for my transit custom,,, arrived really quick, not fitted them yet but quality looking product,”
Helpful Report
Posted 4 years ago
Thank you for the review on our Transit Custom Mud Flaps Chris. We are sure they'll look great on your van!
Posted 4 years ago
Andy R
Verified Buyer
“Great windows, but could do with some guidance on the application of the adhesive, instructions yes they are included, but doesn't tell you the sealant is a pig to extrude. I've bought a battery operated sealant gun for doing the second window. To be clear though, windows, delivery, packaging is / was excellent, just perhaps some better guidance.”
Helpful Report
Posted 4 years ago
It's great to hear you're happy with your new windows Andy! Thank you for the valuable feedback, we have a fitting video on our YouTube that explains the fitting process in detail. Here is the link: https://www.youtube.com/watch?v=nBFGg1jyp1c We hope to see you back soon!
Posted 4 years ago
Andy S
Verified Buyer
“Good service, product as described and arrived in good condition. No complaints”
Helpful Report
Posted 4 years ago
Cheers for the review Andy!
Posted 4 years ago
GREGOR M
Verified Buyer
“Window arrived in two days very quick and fits perfectly”
Helpful Report
Posted 4 years ago
The new window looks great Gregor! Thank you for the order and review.
Posted 4 years ago
David R
Verified Buyer
“Bit of an issue with there not being enough sealant for the windows. But eventually they sent more out FOC, so was happy in the end and have purchased since. Good company”
Helpful Report
Posted 4 years ago
Hi David, we are happy that we could resolve the issue you had. Your new windows must be looking awesome, we look forward to seeing you at Van Pimps again soon!
Posted 4 years ago
VanPimps is rated 4.7 based on 3,497 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request