VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.70

4.7 Rating 2,978 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 2,978 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th April 2024

John G

VanPimps 5 star review on 13th April 2024

Jason O

VanPimps 5 star review on 12th April 2024

Andrew L

VanPimps 5 star review on 11th April 2024

Anonymous

VanPimps 5 star review on 7th April 2024

Nicholas M

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Window is awesome I haven't fitted it yet as haven't had time but still checked it out (: But a cutting template for this product would be much appreciated I have made one but I wanna double check becuase I can't get the cut wrong”

Helpful Report

Posted 1 year ago

Hi Justin, Many thanks for your review. Please see the link below for the window you have purchased where you can follow the link for technical drawings as in the product description. If you require any further assistance please email support@vanpimps.co.uk https://www.vanpimps.co.uk/product/universal-conversion-window-opening/ Many thanks VanPimp Team.

Posted 1 year ago

“Curtains do a great job keeping in the light and seat cover hides a old worn out drivers seat thanks for the products”

Helpful Report

Posted 1 year ago

Thank you for the feedback Neil, we are sure your curtains and seat covers look awesome!

Posted 1 year ago

“We initially struggled to get the bonnet bra on, but once we'd worked it out it seemed simple.”

Helpful Report

Posted 1 year ago

Thank you for the feedback Stephen, we are sure your new bonnet bra is looking great!

Posted 1 year ago

“Bought van window, cabin curtains and sliding door curtains and none of these products came with instructions other than the separate supplied window glue. Products good value but can VP please include instructions, better still, do some more YouTube videos to cover the product range.”

Helpful Report

Posted 1 year ago

Hi Alister, thank you for your valuable feedback. We are happy to hear that you like our products. Although our instructions are limited at the moment, we are in the process of improving them including fitting videos on our YouTube Channel. We hope to see you back again soon!

Posted 1 year ago

“Side bars are good quality. They came really quick. Instructions could be better though.”

Helpful Report

Posted 1 year ago

Thanks for the four-star review, Paul. We are in the process of updating our fitting instructions, cheers for the feedback!

Posted 1 year ago

“Good service, didn't tell me my product had been delivered to a neighbor but otherwise no issues”

Helpful Report

Posted 1 year ago

Hi Ashley, thank you for taking the time to leave us some valuable feedback. We hope to see you back at VanPimps again soon!

Posted 1 year ago

“Windows I purchased were great value and spot on quality. I do think the u trim needs to be changed for a different rubber,it is not sufficient for the double skin on the side rears of my sprinter and the internal finish isn't as I would like due to this. DHL were poor as a courier,took no notice of the fact they were handling glass,rearranged my delivery numerous times and struggled to locate my address regardless of the instructions given”

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Posted 1 year ago

Thank you for taking the time to leave us some valuable feedback Gary!

Posted 1 year ago

“I gave it four because of the printer involvement if I was older and had no printer it could of been a little tricky but for me it was ok I had lots of people contact me so was ok Regards john”

Helpful Report

Posted 1 year ago

We appreciate the feedback John. Thank you for the review!

Posted 1 year ago

“An excellent product, well packed and delivered vey quickly. Deserved five stars but sadly no fitting instructions either with the item or on your website. I sent a message about fitting instructions but got no reply. Passenger side fitting took 10 minutes, driver's side took me an hour and required removing the seat from the vehicle. Not what I was expecting.”

Helpful Report

Posted 1 year ago

Hi Geoff, thank you for your positive feedback, we are happy to hear you managed to fit the products.

Posted 1 year ago

“Covers are bang on. I would have put 5 stars but they don't come with any instructions and I seem to have some silver sparkly stuff on them.”

Helpful Report

Posted 1 year ago

Hi Jack, thank you for the valuable feedback on our fitting instructions, we are currently in the process of improving and modernising them. With regards to the silver sparkly stuff, if you contact our support team (support@vanpimps.co.uk) they'll be happy to look into this for you.

Posted 1 year ago

“Super quick delivery, Windows fitted easily, amazing how much protection from people looking in, yet very clear looking out! Only 4 stars as I would have hoped that when I ordered 2 rear windows (as a set) and 2 lots of trim that you might have told me that 1 length of trim was sufficient for both, saving me £15 and not having a redundant piece of trim laying around. Otherwise great!”

Helpful Report

Posted 1 year ago

Hi Steve, thank you for taking the time to leave us a review. We are so happy to hear your windows arrived quickly and that you're happy with their privacy tint! We appreciate the feedback regarding our u-channel recommendation and will look into this.

Posted 1 year ago

“Good products except for the sprinter sliding door curtain kit, this is the only thing I have been disappointed in, the rails are to short to fit the window correctly and they are bent incorrectly so you have to straighten them to fit, I had to take mine off and refit a number of times to get them to fit nearly correctly this led to me breaking the window trying to Re-drill the holes for the runners I had to buy another window to replace the broken one shame really as everything else is good and delivery is quick.”

Helpful Report

Posted 1 year ago

“Great customer service everyone is really helpful, I would like to see more for a sprinter rear door curtains would be great.”

Helpful Report

Posted 1 year ago

Hi Adam, thank you for your feedback, we're always working on ways to expand our range and are happy to let you know that we now stock a universal curtain kit. The rails can be cut and bent to almost any window aperture, here's a link: https://www.vanpimps.co.uk/product-tag/universal-curtains/

Posted 1 year ago

“The swivel seat base I ordered was delivered very quickly, packaging was slightly damaged but the seat base was intact with no damage. The only downside was that all of the instructions were in German. Not a major issue as I figured out the fitting of it via youtube videos.”

Helpful Report

Posted 1 year ago

“Van sideboard arrived at the delivery time when we opened the boxes and checked the brackets supplied the brackets do not fit ,the boards are fine Please contact me asap on 07712109511 Thank you”

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Posted 1 year ago

“We ordered the blackout curtains for the cockpit of our Ford Transit Custom. The products are of high quality and delivery is very fast. A better overview of the van type being ordered for and specific photos of the actual van and the product would help in the decision process. There are two types of custom and no further help in knowing which type I have as a customer.”

Helpful Report

Posted 2 years ago

Hi Ruth, thank you for taking the time to leave us some valued feedback! We are happy to hear that you found the curtain to be of high quality. We are always expanding our ranges here at VanPimps and getting product images for specific vehicles is not always possible, we love to feature customer images on our website so if you do get the chance to take some photos, feel free to email them to support@vanpimps.co.uk! Have a great day.

Posted 2 years ago

“Purchased seat covers for second time, speedy delivery, stitching decent, not had one tear yet, the arms where no way near close to fitting first time around, this time managed to get them on, took a bit of doing but zip broke, tbf think I prefer them off as colour of arm suits the covers anyway, would be good if instead of supplying them with elasticated hoops and metal chains to tie down, that they came with plastic clips stitched to the undersides so you can clip to the bars of the seat frame and plastic tags along the back of the stitching so you can fasten to the metal rods inbetween the foam giving it a nice shape and tight finish”

Helpful Report

Posted 2 years ago

“I bought 2 x opening side windows for my sprinter. Very good price and delivery was very fast. To make this review a 5 there needs to be a template in the box. Everything else is superb.”

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Posted 2 years ago

Thank you for leaving us a review Paul. We appreciate the feedback regarding the template and are happy to see your new windows fitted and looking great!

Posted 2 years ago

“Product arrived later than advised, but in one piece, so brilliant. Looks good..not fitted as yet..but good service will del with Mr pumps again.”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review Roger. We are glad to hear your product arrived in good shape and look forward to seeing you back again soon!

Posted 2 years ago

“look nice in the box but due the weather been unable to fit hopefully wil do in the next 2 weeks”

Helpful Report

Posted 2 years ago

Thank you for the 4 stars Stephen! We hope the weather clears up soon for you.

Posted 2 years ago

VanPimps is rated 4.7 based on 2,978 reviews