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VanPimps Reviews

4.7 Rating 3,497 Reviews
93 %
of reviewers recommend VanPimps
4.7
Based on 3,497 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read VanPimps Reviews
Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Write Your review

A pleasure to have done business with VanPimps .
Helpful Report
Posted 5 years ago
Good morning Andy, thank you for your kind review and we hope once you have fitted our Sprinter Windows that your van looks great. VanPimps Team.
Posted 5 years ago
Brought 2 roller guides for vivaro slide doors good quality product better than original ones but if purchasing this u will need a plumber to give u a rubber seal out of a tap set so it's a snugg fit as the rail is 32-34 mm and the wheel plus rubber is 30mm so slight play
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Posted 5 years ago
Hi Tommy, thank you for your 5 stars and feedback regarding our Trafic Sliding Door Roller Guide. All the best, VanPimps.
Posted 5 years ago
only thing to criticise is there were no instruction to follow if first time fitter, or template to cut.. but you can see installs on internet.. Mick
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Posted 5 years ago
Hello Thank you for your review. Please find the link below to our fitting video that we have on our website to help guide our customers to fit their windows. Thank you https://www.vanpimps.co.uk/van-conversion-window-fitting-video/
Posted 5 years ago
Fast delivery well packaged good quality
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Posted 5 years ago
Hello Martin, thanks for your review about our Ducato Windows and our Grey Curtains. We hope your van looks great with these fitted. All the best, VanPimps.
Posted 5 years ago
Very good service delivered very quickly and in good condition
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Posted 5 years ago
Hello, thank you for your review about our Sprinter Chrome Accessories. All the best, VanPimps Team.
Posted 5 years ago
Very happy with the delivery time. The product was and is very good fits like it says. Ordered other thing's from them always good service and quality will continue to order from them
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Posted 6 years ago
Hi Roy, we are happy to read that you like our products at VanPimps and we look forward to seeing you again in the near future. All the best, VanPimps Team.
Posted 6 years ago
Fast service , sadly the product didn’t fit, but returned effortlessly & constant updates by supplier.
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Posted 6 years ago
Hello Thanks for your good feedback and we are pleased to hear that you are happy with our service. Take Care - VanPimps
Posted 6 years ago
PRODUCT ARRIVED ON TIME AND WAS GOOD, BIT ANNOYED I GET ASKED TWICE IN 15 MINUTES TO WRITE A REVIEW TO BE HONEST.
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Posted 6 years ago
Good morning Chris, many thanks for your 4 star review and compliments regarding our products and delivery service, we are glad to hear that you are happy with your Renault Trafic Replacement Key Fob Case! We do hope to hear from you again soon, take care. All the best, the VanPimps Team!
Posted 6 years ago
Purchased a side windows for a sprinter , all good and fitted my self As in your your YouTube video , hopefully this morning it’s not on the yard floor ! My only complaint is , the glass was delivered in only a plastic wrapper ! This was a big window , delivered to my neighbors house , then to my van , then to my yard , just for the lesser experience individual as well as my self , it just didn’t feel right, A cardboard box would have helped , Thanks anyway , would recommend
Helpful Report
Posted 6 years ago
Hi David Thank you for your review we appreciate the positive feedback, Please note that the reason for your glass being delivered the way it was is because the order was delivered on our own delivery vehicle that has been purposefully designed to deliver our glass which is why your window had turned up in minimal packaging. I hope this helps. Thank you Kind Regards VanPimps
Posted 6 years ago
Bonnet bra for Renault traffic fits nice holes for air vent are off by about a inch, the string for tying on underneath looks messy
Helpful Report
Posted 6 years ago
Good morning John, thank you for your 4 star review and comments regarding our bonnet bra's, I have taken a look into our customer services system and I can see that you have not notified us of the issues you was experiencing with your bonnet bra. If your not entirely happy with the product or the finish then please get in contact with our customer services team and they will help to rectify the issue for you, our email address is support@vanpimps.co.uk, we do hope to hear from you again soon, take care. All the best, The Van Pimps Team.
Posted 6 years ago
Order arrived incomplete, Missing item was sent after e mail to van pimps with no problem. good quality, good price and fast delivery, Just a shame the order was not checked and held me up for 2 days
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Posted 6 years ago
Good morning Pete, thank you for your 4 star review and compliments regarding our quality of products! We do apologise that your U channel was missing of your first order, we can see that this was sent out to you as soon as you notified us, we hope this didn't delay your project too much. We do hope to hear from you again soon, take care. All the best, The VanPimps team!
Posted 6 years ago
Great window and customer support was brilliant.
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Posted 6 years ago
Hi Silas, Thank you for your 5 star review about out Ducato opening window, we trust its made a difference to your van 😊 All the best, Vanpimps.
Posted 6 years ago
Delivery is quick however they seem to be struggling to keep up with demand and stock is an issue
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Posted 6 years ago
Good morning Robin, thank you for your 4 star review and kind words regarding our delivery service, we do apologise that we didn't have all of the crafter windows in stock that you wanted to order, the demand for sprinter/ crafter glass is high just recently. We're sure that your glass will look lovely once installed, we do hope to hear from you again soon, take care. All the best The Van Pimps team!
Posted 6 years ago
Good product at a good price. I would suggest you email customers to confirm order. However, delivered in good time and in good order. I did ring a emailed twice to confirm you received the order but had no response. Having said all that I would certainly recommend Vanpimps.
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Posted 6 years ago
Thank you Nicholas for the kind review, we will take your comments on board and we thank you for the feedback, we hope your new Nearside Rear Window look fantastic! Thanks again from Van Pimps.
Posted 6 years ago
I ordered a window for my Ducato van from Van Pimps. Unfortunately when the courier delivered it all I had was a box of shiny gravel. I contacted Van Pimps immediately and found them extremely helpful. Within a week I had my replacement, delivered this time by their own van. The window itself is excellent, good fit, good quality.
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Posted 6 years ago
Thank you Stan for the positive review! We are glad our customer services to you were helpful! We hope your new windows look fantastic. Many thanks from the Van Pimps team.
Posted 6 years ago
Ordered two windows for the back of my van (camper conversion). they arrived much quicker than expected and the windows are good quality, the fitting kit was also good quality. i bought a side window from Van deamon and the fitting kit was not as a good, window similar quality but packaged much better.. If van pimps improved the packaging of the windows (bear in mind they were not damaged at all) then it would be all round great.
Helpful Report
Posted 6 years ago
Hi Remy, Thank you for your review. We are glad to hear that you are happy with the products and service that you received from us. I have taken a look into the packaging side of your order and can see that your order was delivered on one of our own delivery vehicle by one of our drivers. All of our delivery vehicles have custom racking in the back to securely hold the glass in place whilst in transit, this would be why your windows were received with minimal packaging (blue edging to protect the edges of the glass). Thank you for your custom, and we hope to see you again soon. Kind regards, VanPimps.
Posted 6 years ago
I recently purchased 2 side windows for a van conversion of a Ford Transit XLWB panel van. Ordering was easy, delivery was prompt and goods were delivered intact. However the condition of the cardboard packaging which was torn in places, corners of the box bashed in places and staples missing or loose, gave me moments of concern that the windows may be damaged. But all's well that end's well no thanks to DHL though. Will use Van Pimps again but they may want to consider an alternative carrier.
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Posted 6 years ago
Good Morning James, Thank you for your honest review, as long as all of your products are in tact. We hope that the new Transit windows that you have ordered look fantastic once fitted and we thank you very much once again for your honest review!
Posted 6 years ago
This windows arrived quickly and one was damaged and the courier took it back. The one thing I would say is that when open the packages It would be better if the glue and edging strips are packed with the windows as a package ready to be fitted and not put all in with 1 window. Having to open both packages to search for them. It would make it easier only having to open one at a time and everything was in the package to fit them. Regards Mr Mauro Menchini
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Posted 6 years ago
Thank you for your honest review Mauro, feedback like this helps us to improve as a company, we hope that your new Ducato windows look very nice! Many thanks from the Van Pimps team.
Posted 6 years ago
Goods were all OK, only issue I had was with the side brackets which hold spoiler in place, but this was rectified with in one day.
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Posted 6 years ago
Good morning Russell, thank you for your 4 star review and feedback, we are glad to hear you are pleased with your Renault Trafic window, we're sure it looks great on your van! We hope to hear from you again soon, take care! All the best, The Vanpimps Team!
Posted 6 years ago
I would have given 5stars but was slightly disappointed with the fit of the rear smaller window drivers side I have pointed this out in an email. Correspondence with staff excellent especially Lara who was great.
VanPimps 4 star review on 15th November 2018
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Posted 7 years ago
Hi Richard, sorry to hear that you had an issue with your rear window. Thank you for your review regarding our staff and your van looks great with the windows fitted. All the best, Vanpimps.
Posted 7 years ago
VanPimps is rated 4.7 based on 3,497 reviews