VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,684 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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VanPimps 5 star review on 8th August 2026

Damon C

VanPimps 5 star review on 25th July 2026

Bret M

Tracy M

684

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some Nissan Juke Side Steps, 8 month on they are pitted and look terrible. Car is washed and clean always. VanPimps try to blame salt on the UK roads and not washing car for the deterioration. This is an excuse not to refund or replace. Very poor quality products, very disappointing customer service. Now need to purchase quality products after 8 months from a better company. Shop around before purchasing here!”

Helpful Report

Posted 11 years ago

Having seen photos of the bars it is clear that the bars have been damaged by salt/grit from the roads over the winter period, salt that hasn't been wiped off through regular cleaning has reacted with the aluminium. You have said the driver side has less damage than the passenger side which backs up this theory 100% as the passenger side is the side of the vehicle nearest to the curb where more splashes occur from puddles. Any metal item left in long-term contact with a corrosive element like Salt will damage. I am sorry we cannot help in this instance and am sorry you have felt the need to leave a negative review. I can assure you 100% that wherever you buy side steps from if they are left in contact with salt etc they will mark, we have seen £800 genuine Range Rover steps with the same sort of markings as yours in less than a year as they weren't looked after.

Posted 11 years ago

“The product description, spoke of very high quality, in fact I've copied directly front their web site below These are exceptional in every way. OEM style and quality. ..... Nope Great price. Yes Strong and look very sleek. We are sure you will be over the moon when you receive these as the quality is second to none. You know that feeling of o my word, how do they get away with selling such poor quality, cheap plastic fittings which don't fit right, I had to grind bits off cut bolts down, flabbergasted at how poorly the bars fit into the fittings, plastic adaptors which didn't clip together, shaped castings which don't quite match the shape of the roof ! Hugely disappointed, I should've spent the extra bought proper Mercedes rails and had them painted or coated black, in fact I might have to still !”

Helpful Report

Posted 11 years ago

Hi Caron, Sorry you are dissatisfied with your purchase, we have sold lots of this item and had some fantastic feedback about the quality of the product, it seems you may have received a defective set of roof bars. We would recommend if you are not happy with your purchase to get in touch with us as this is the first we have found out about your issue, We can't help if we dont know! Feel free to get in touch!

Posted 11 years ago

“Ordered ally running boards they were delivered on the said day I'm still trying to get them to fit the instructions consist of three images but no text I've phoned for help but as yet no reply looks like a case of we've got your cash so what the hell Dennis Mid Wales”

Helpful Report

Posted 11 years ago

Hi Dennis, Glad we have got your issue resolved now and sent over some fitting instructions, glad you are happy with your purchase now. Also would like other customers to know we sent out extra brackets at a loss to us to allow you to modify the bars to suit your needs for your modified taxi van.

Posted 11 years ago

“Regarding my order for Vito van parts. I have not received the whole order although it has been paid for and no reasons been given for the delay. The parts that were received do not fit exactly. The adhesive tape for securing the mirror backs is not adequate they have both fallen off when closing the doors. I have had to use more adhesive to secure them properly!!”

Helpful Report

Posted 11 years ago

Hi Neil, We are looking into this for you after receiving your email today and will contact you shortly in relation to this so we can get it resolved for you. We want to ensure you are happy with your purchase. Regards Vanpimps

Posted 11 years ago

VanPimps is rated 4.7 based on 3,684 reviews