Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,037 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 1,037 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased Great stuff Great customer service”

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Posted 3 months ago

“The best in town!”

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Posted 3 months ago

“Ordered a Carhartt Rugged Flex Relaxed Fit Canvas Fleece-Lined Snap-Front Shirt from Urban Riders as per my size but it was too big,as usual UR were amazing with the return and providing me with the correct size. If your a normal body size go down an indicated size with Carhartt shirts.”

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Posted 3 months ago

“Great service and great price. Love the fact the UR always has detailed product videos to help.”

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Posted 3 months ago

“good company”

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Posted 3 months ago

“Great stuff and helmets good luck guys”

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Posted 3 months ago

“Fabulous quality jacket. For information, I have a 44 inch chest and normaly take a size 'L'. Urban Rider's size chart shows a 44 inch chest as either 'XL' or 'XXL'. I went for the 'XL' and it fits me perfectly. Ordered online via the website - no problem at all. Great service from Urban Rider. Fast delivery and very well packaged.”

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Posted 3 months ago

“Quick deliver. Great product”

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Posted 3 months ago

“Always excellent service and the best products going.”

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Posted 3 months ago

“Absolutely blown away by the Belstaff Brooklands from Urban Rider! From the moment you put it on, you feel the heritage and quality—this jacket isn’t just gear, it’s an experience.”

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Posted 3 months ago

“As always my go to place for all things bike related!”

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Posted 3 months ago

“Although initially receiving the wrong item, the problem was very quickly resolved.”

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Posted 3 months ago

“A good range of clothing and helmets at a range of prices. They also supply some brands that aren't common in the UK. Service is usually good but some items not held in stock directly but at distributers so sometimes delivery is slower while items have to come from distributers first. But other than that I have been happy and I have used urban rider multiple times”

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Posted 3 months ago

“Excellent product and communication was outstanding!”

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Posted 3 months ago

“I’ve bought the Hedon Heroine Racer Eastwood helmet online. Before ordering I’ve visited the store to try the helmet first. Guys in the store were friendly and ready helpful. Ordering online was easy and straightforward however the helmet wasn’t dispatched at the promised date and it hasn’t arrived on time so I wasn’t able to take it with me on my abroad trip. Also they don’t accept exchange if something goes wrong (despite that Hedon does), you can only return the item.”

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Posted 3 months ago

“Great bunch of guys, always very knowledgeable about the product they stock, it is worth checking on line if they what you want in your size in the shop to avoid disappointment.”

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Posted 3 months ago

“Fantastic service. Shipping to Iceland no problem.”

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Posted 4 months ago

“This is my 1st purchase from Urban Rider. Really please with the merlin shirt s the sizing is accurate. The quality of ther product is really good and the packaing of it to get it to me was secure but not over the top. I love browsing the sale items and this was one of those occasions when I just happened to spot something.”

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Posted 4 months ago

“I've bought quite a lot of stuff from Urban Rider and there's a reason I keep going back to them - they always stock the best gear, in the style that I like. I really love the Goldtop stuff that they stock and it's great to have that so close to home. Felix, Max and everyone in the shop are a friendly and fantastic bunch, and having been over there so often, have become friends to me. This place really is my local bike shop and I'm happy to support it for years to come.”

Urban Rider 5 star review on 3rd March 2026

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Posted 4 months ago

“Placed order to collect from store ,arrived swiftly, ended up buying more stuff from the shop when I went to collect!!! Great range of goodies inside..could spend ages in there.great prices ,helpfull staff ...I'll be back 100%...5☆...”

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Posted 4 months ago

Urban Rider is rated 4.9 based on 1,037 reviews