Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 983 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and easy returns”

Helpful Report

Posted 2 weeks ago

“Urban Rider is my first 'go to' option when it comes to bike gear. A wide variety of brands and styles, competative prices, efficient service, and very often great items included in their seasonal sales at rock-bottom prices, although you need to be quick off the mark to snap them up! Can highly recommend.”

Helpful Report

Posted 2 weeks ago

“Fast delivery and I've always been a big fan of Pando Moto. Great gear that takes women into consideration.”

Helpful Report

Posted 2 weeks ago

“Bought some boots for a trip and they are fantastic the service from urban rider was first rate delivered on time I would highly recommend urban rider”

Helpful Report

Posted 2 weeks ago

“Great company; clear descriptions of products, great communications, returns are no problem.”

Helpful Report

Posted 3 weeks ago

“Bought a few things from Urban Rider now, helmet and jacket etc. Always great delivery and I find their online review videos very useful and to the point. Noone wants to watch 20 minutes of someone waffling on, so their approach is very direct and gives the the facts. Haven't been to the actual shop yet but next time I'm nearby I'll pop in!”

Helpful Report

Posted 3 weeks ago

“Staff are genuinely lovely. I simply don’t bother looking anywhere else anymore for my bike gear.”

Helpful Report

Posted 3 weeks ago

“Love my new jacket , ordering was easy and delivery was fast 5 stars”

Helpful Report

Posted 3 weeks ago

“Quick delivery, easy returns process and great prices”

Helpful Report

Posted 3 weeks ago

“Great service 👏”

Helpful Report

Posted 3 weeks ago

“Quick delivery and great product selection.”

Helpful Report

Posted 3 weeks ago

“Excellent service. Great prices and quick delivery. Will definitely use again.”

Helpful Report

Posted 3 weeks ago

“Bought a Merlin Millington Borg waxed jacket. Fitted nicely. Looks great. Comes with shoulder and arm armour, so I have just added the back D30 armour. The jacket was discounted as it was the last one they had (in my size!). I need some gloves so I will probably visit the store in Fulham to try them on.”

Helpful Report

Posted 4 weeks ago

“Urban Rider is the best shop for Motocycle gear.”

Helpful Report

Posted 4 weeks ago

“Competitively priced with great customer service and product knowledge. Great product range, all with fast delivery.”

Helpful Report

Posted 1 month ago

“Awesome kit, great service”

Helpful Report

Posted 1 month ago

“Fast shipping”

Urban Rider 5 star review on 21st April 2026

Helpful Report

Posted 1 month ago

“I have used Urban Riders several times in the past. The service is always great and I would recommend to anyone.”

Helpful Report

Posted 1 month ago

“Great pair of AA rated gloves, that can over/ under jacket sleeves”

Helpful Report

Posted 1 month ago

“There was an issue with stock availability, but once stock was available, the helmet was delivered quickly/on time and well packaged etc. Service was good - I did contact Urban Rider to query the delay and had a quick response. Helmet was spot on and exactly what I was after :) Have bought more from UR since!”

Helpful Report

Posted 1 month ago

Urban Rider is rated 4.9 based on 983 reviews