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Urban Rider Reviews

4.9 Rating 808 Reviews
98 %
of reviewers recommend Urban Rider
4.9
Based on 808 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Urban Rider Reviews
Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous
Anonymous  // 01/01/2019
I don't got item.
Helpful Report
Posted 3 weeks ago
Hi Jonas, we can see that DHL has conatced you for further delivry instructions on the 10th of November via email due to incomplete delivery address that was provided. Please get back to them or email us at info@urbanrider.co.uk so we can assit as we don't have any correspodonces from you on the matter. Kind regards, Urban Rider Team
Posted 3 weeks ago
Great products and excellent, fast online service.
Helpful Report
Posted 1 month ago
Great selection of items at Urban Rider, it’s one of my go places for motorbike gear. I order an RSD leather jacket which was too big, sent it back for a size smaller but by this time I was giddy and impatient so I paid extra for faster delivery. Sadly Urban Rider allowed me to pay for the faster delivery, but they were never able to fulfil the expectation. Thankfully once I’d flagged the issue with delivery they reimbursed me. Overall a positive experience but with a few tweaks, it would have been exceptional
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Posted 1 month ago
Urban Rider has become a trusted partner when I need to shop for the best gear there is. From verified size charts to UR-made photos of the gear on a real person (Tim et.al.) to outstanding video review on YouTube Urban Rider provides and excellent service unlike any other shop out there. They truly make shopping online as close to real life as possible.
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Posted 1 month ago
Very good customer service. I bought a t-shirt and needed to order straight away. I signed up for the welcome discount but the email didn’t come through in time so I had to continue with the order and pay full price. My email about this the next day was answered and a refund for the discount amount was paid very quickly. Thank you.
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Posted 1 month ago
As always, a very swift delivery with top quality gear. I would wholly recommend UR for all your biking needs.
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Posted 1 month ago
Excellent section of products and very competitive pricing.
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Posted 1 month ago
Great team, very helpful even after placing orders. Quick delivery and good price match services.
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Posted 1 month ago
it’s always pleasantly refreshing to shop on line and get your item delivered hassle free. Thank you
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Posted 1 month ago
Excellent service arrived when promised and the item was very good. I would recommend anyone to use urban rider 👍👍
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Posted 1 month ago
Excellent Jean , feel confident they would do the job if needed hopefully not. Always confident buying from urban rider
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Posted 1 month ago
Great speedy service every time
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Posted 1 month ago
Urban Rider are my “go to” store for my motorcycle gear. Big selection with very competitive prices and excellent service. The fast turnaround of orders is very much appreciated also. Recommended.
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Posted 1 month ago
fantastic value and qualtity form and function wrapped in style will be buying another helmet
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Posted 1 month ago
Ordered a gilet unfortunately didn’t fit correctly returned and got a refund mega quick good service
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Posted 1 month ago
Ordered a pair of Merlin Minworth heated gloves. Delivered promptly on time and exactly as described. The video reviews are helpful. I've now made several purchases from Urban Rider and will definitely consider using them again in the future.
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Posted 1 month ago
Great retailer, prompt and communicative. Excellent selection of quality brands.
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Posted 1 month ago
Excellent service as always from the guys at UR.
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Posted 1 month ago
It was birthday present just opened today fits perfectly and looks good👍
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Posted 1 month ago
Well I can only say brilliant! Great service, excellent delivery speed and product just as expected. Will certainly use this company again.
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Posted 1 month ago
Urban Rider is rated 4.9 based on 808 reviews