Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,116 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 1,116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website and good quality gear”

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“Great choice and great service. Unfortunately the helmet was too small but the returns process very easy to follow and action.”

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Posted 2 days ago

“great items received form urban order belstaff jacket and merlin gloves are amazing and what quality”

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Posted 2 days ago

“Awesome item!”

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Posted 5 days ago

“Great collections. You get what you pay for!”

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Posted 1 week ago

“responsive customer service”

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Posted 1 week ago

“Excellent service. Product as described”

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Posted 2 weeks ago

“Always great service, even if I need to return an item for a differnt size its a very smooth process. I beleive I spoke to Tim on the phone and he was very knowledgeable and answered all my questions very well and gave great advice. Thanks Guys”

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Posted 2 weeks ago

“First time I have had a flip helmet The nolan is absolutely brilliant. No complaints at all”

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Posted 2 weeks ago

“Great communication and support from the Urban Rider team as usual. Thank you very much :)”

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Posted 3 weeks ago

“Good website, easy to navigate. The items I bought were good quality and arrived on time.”

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Posted 3 weeks ago

“Efficient customer service both online and in-store, always impressed.”

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Posted 3 weeks ago

“Spada Turbine Leather Jacket: I met the Spada chief designer James Kent at The Bike Shed show earlier this year. His enthusiasm and passion for their products was infectious. I liked the look of their Turbine leather jacket but they didn’t have my size. Then not longer after that show, UrbanRider had the jacket briefly on sale so I took the plunge and bought one (well two, XL and XXL). I’m very pleased I did. The leather is reassuringly substantial but soft too. I look forward to wearing it in, though as it’s so well made and robust it will take a while, as it should. I like that it has a nice lining, not a scratch mesh lining like many, which means it is comfortable with a t-shirt. There are plenty of useful pockets. A neat feature is a leather strap to use in winter to keep the collar closed around the neck in winter. At first I thought I’d lost it or it had not been included, but it’s neatly stored on the jacket clipped in under the collar at the back of the neck, a clever design touch. The style is very much the Tom Cruise Top Gun classic bomber jacket style, I think they nailed it. The perforated leather zip front works quite well, not as well as a fully perforated leather jacket but not bad. The articulated shoulder work well to allow movement. The armour is good, same as D30 I’d say, with good airflow. UrbanRider returns for the XXL (keeping the XL) was easy and hassle free. So 10 out of 10 from me.”

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Posted 3 weeks ago

“Very good with communication, I had preordered the new oxford S2 lock, so I had to wait a while for stock to come in. Urban rider very accomodating and let me know when stock wsa due in and then I received my order.”

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Posted 3 weeks ago

“Fast delivery great product Really happy with the trouser!”

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Posted 3 weeks ago

“Great quality and great customer service”

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Posted 3 weeks ago

“Purchased some indicators from Urban Rider. Great service, very knowledgeable and a fast delivery”

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Posted 3 weeks ago

“great price and very fast delivery”

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Posted 4 weeks ago

“Sve uredno stiglo, zadovoljan sam proizvodima. kupovacu opet.”

Urban Rider 5 star review on 18th September 2026

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Posted 4 weeks ago

Urban Rider is rated 4.9 based on 1,116 reviews