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Urban Rider Reviews

4.9 Rating 1,037 Reviews
98 %
of reviewers recommend Urban Rider
4.9
Based on 1,037 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Urban Rider Reviews
Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous
Anonymous  // 01/01/2019
Staff are genuinely lovely. I simply don’t bother looking anywhere else anymore for my bike gear.
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Posted 2 months ago
Love my new jacket , ordering was easy and delivery was fast 5 stars
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Posted 2 months ago
Quick delivery, easy returns process and great prices
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Posted 2 months ago
Great service πŸ‘
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Posted 2 months ago
Quick delivery and great product selection.
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Posted 2 months ago
Excellent service. Great prices and quick delivery. Will definitely use again.
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Posted 2 months ago
Bought a Merlin Millington Borg waxed jacket. Fitted nicely. Looks great. Comes with shoulder and arm armour, so I have just added the back D30 armour. The jacket was discounted as it was the last one they had (in my size!). I need some gloves so I will probably visit the store in Fulham to try them on.
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Posted 2 months ago
Urban Rider is the best shop for Motocycle gear.
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Posted 2 months ago
Competitively priced with great customer service and product knowledge. Great product range, all with fast delivery.
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Posted 2 months ago
Awesome kit, great service
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Posted 2 months ago
Fast shipping
Urban Rider 5 star review on 21st April 2026
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Posted 2 months ago
I have used Urban Riders several times in the past. The service is always great and I would recommend to anyone.
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Posted 2 months ago
Great pair of AA rated gloves, that can over/ under jacket sleeves
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Posted 2 months ago
There was an issue with stock availability, but once stock was available, the helmet was delivered quickly/on time and well packaged etc. Service was good - I did contact Urban Rider to query the delay and had a quick response. Helmet was spot on and exactly what I was after :) Have bought more from UR since!
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Posted 2 months ago
My John Doe One helmet arrived last week and I'm really happy. The fit and finish is amazing. number one is the face shield. It feels like safety glass, it's sturdy, doesn't flex or twist when being opened and the visibility is excellent. Inside the fit and material is first rate. I have helmets that cost twice as much as this that don't fit and perform as well. This is my first product ordered from Urban Rider and even though I live on the far west side of Canada the delivery was fast. Now if only we had free trade with GB and no pesky import fees. Next time I'm in London I'll pop in with a shopping list.
Urban Rider 5 star review on 20th April 2026
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Posted 2 months ago
They seem like a really great business with friendly and helpful people. They are good with shipping out products quickly but also notifying if there are any unexpected delays. Prices are good and they have a great returns service.
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Posted 2 months ago
Purchased a Roeg Jett open face helmet, but had to return it because of the colour which was a shame as otherwise it was top drawer. Throughout the purchase and return process, Urban Rider made everything as easy as it could be, so I'll be back without a doubt.
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Posted 2 months ago
Great selection of motorcycle kit , fast delivery and very good sale reductions what's not to like πŸ™‚
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Posted 2 months ago
Always great service and pricing.
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Posted 2 months ago
Great range of products and very helpful staff.
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Posted 2 months ago
Urban Rider is rated 4.9 based on 1,037 reviews