Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.85

4.9 Rating 876 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Urban Rider for all my motorcycle clothing over several years and I can't fault the service. Reasonable prices, quality products and prompt delivery. Highly recommend”

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Posted 3 months ago

“as always the team are super helpful and they alway have the best gear”

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Posted 3 months ago

“Fantastic website which is well stocked with very quick delivery. Couldn’t ask for more and I would recommend Urban Rider to any of my friends”

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Posted 3 months ago

“Good trustworthy company, will keep using.”

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Posted 3 months ago

“Very happy always a good service👍🏻”

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Posted 3 months ago

“Amazing service from Urban Rider as always. The Knox jeans were a bargain price and arrived super quick.”

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Posted 3 months ago

“Got these Merlin Minworth gloves just as the winter cold bit. They replaced my old Gerbing gloves. These are much better made, more comfortable on the bike and really toasty”

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Posted 3 months ago

“Dispatched when they said & arrived safely Would recommend to others cheers”

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Posted 3 months ago

“I don't got item.”

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Posted 3 months ago

Hi Jonas, we can see that DHL has conatced you for further delivry instructions on the 10th of November via email due to incomplete delivery address that was provided. Please get back to them or email us at info@urbanrider.co.uk so we can assit as we don't have any correspodonces from you on the matter. Kind regards, Urban Rider Team

Posted 3 months ago

“Great products and excellent, fast online service.”

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Posted 3 months ago

“Great selection of items at Urban Rider, it’s one of my go places for motorbike gear. I order an RSD leather jacket which was too big, sent it back for a size smaller but by this time I was giddy and impatient so I paid extra for faster delivery. Sadly Urban Rider allowed me to pay for the faster delivery, but they were never able to fulfil the expectation. Thankfully once I’d flagged the issue with delivery they reimbursed me. Overall a positive experience but with a few tweaks, it would have been exceptional”

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Posted 3 months ago

“Urban Rider has become a trusted partner when I need to shop for the best gear there is. From verified size charts to UR-made photos of the gear on a real person (Tim et.al.) to outstanding video review on YouTube Urban Rider provides and excellent service unlike any other shop out there. They truly make shopping online as close to real life as possible.”

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Posted 3 months ago

“Very good customer service. I bought a t-shirt and needed to order straight away. I signed up for the welcome discount but the email didn’t come through in time so I had to continue with the order and pay full price. My email about this the next day was answered and a refund for the discount amount was paid very quickly. Thank you.”

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Posted 3 months ago

“As always, a very swift delivery with top quality gear. I would wholly recommend UR for all your biking needs.”

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Posted 3 months ago

“Excellent section of products and very competitive pricing.”

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Posted 3 months ago

“Great team, very helpful even after placing orders. Quick delivery and good price match services.”

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Posted 3 months ago

“it’s always pleasantly refreshing to shop on line and get your item delivered hassle free. Thank you”

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Posted 3 months ago

“Excellent service arrived when promised and the item was very good. I would recommend anyone to use urban rider 👍👍”

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Posted 3 months ago

“Excellent Jean , feel confident they would do the job if needed hopefully not. Always confident buying from urban rider”

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Posted 3 months ago

“Great speedy service every time”

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Posted 3 months ago

Urban Rider is rated 4.9 based on 876 reviews