Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.85

4.9 Rating 808 Reviews

98 %

of reviewers recommend Urban Rider

4.9

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service coupled with superb products. Very happy!”

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Posted 2 months ago

“Item turned up within the quoted. Got delivery details from the courier the day before with options to change delivery details like change date or leave elsewhere etc.”

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Posted 2 months ago

“Best quality bike chain and padlock, cheapest on the internet , fast delivery via DHL , highly recommended .”

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Posted 2 months ago

“Great product”

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Posted 2 months ago

“Excellent online retailer. Good service and excellent products. My Roeg helmet is very good.”

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Posted 2 months ago

“Fast and easy purchase, Delivery on time plus a £9 saving on High street price . Happy customer 🏁🤩”

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Posted 2 months ago

“Amazing team.”

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Posted 2 months ago

“Great prices and kept fully informed of the order progress via email. Could not have asked for any better service”

Urban Rider 5 star review on 7th October 2025

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Posted 2 months ago

“Very good quality”

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Posted 2 months ago

“Great shop & great service. Would definitely buy from urban rider again.”

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Posted 2 months ago

“Urban rider have been great on this occasion the cost saving on my new bike cover was great compared to most other vendors. I have the Oxford pro stretch cover for three years after trying other cheap ones that only last for about 18 month before the sun take's it's toll and it ripes, the only reason I needed to replace it is due to some tw##, inconsiderate person stole the cover off my bike.”

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Posted 2 months ago

“UR are exceptionally good and their range of quality products is 2nd to none. Top quality items, good prices, quick delivery and simple returns policy - 10/10”

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Posted 2 months ago

“Great kit, arrived quickly. Product videos were really helpful”

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Posted 2 months ago

“I ordered a Belstaff jacket and a pair of falco boots. The jacket arrived promptly and I have to say is great. The boots were out of stock, I was immediately informed of this and offered an alternative pair or a full refund, I opted for the refund as I particularly wanted those exact boots. The money was refunded to almost immediately. I would highly recommend Urban Rider and I will be ordering again.”

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Posted 2 months ago

“Ordered john doe trousers, very pleased, quality product, returned gloves because i got the wrong size, easy return, money back within a week.”

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Posted 2 months ago

“Very with the product! Super efficient delivery”

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Posted 2 months ago

“I truely bieleve all of thier stock is well thought out and picked; you can be assured that the products are competively priced and of the leading examples of motorcycle gear you should buy. Frequent (perhaps too frequent) buyer.”

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Posted 2 months ago

“Good product and a prompt delivery. The crash helmet was well packaged.”

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Posted 2 months ago

“I ordered a helmet, visor and goggles. I was given separate delivery dates over the next 2 weeks for each item, the first one in a week. Great I thought. 2 weeks later I haven't received any of the items and have now been told that the goggles won't be available for at least 3 months!! When I use their system to track the items, I am informed that they are still being processed, not even yet sent out after 2 weeks. Just not good enough when other suppliers, like Motolegends, can supply within 2 days what they have offered for sale. How can you offer something for sale which you can't then deliver? Not good enough! Don't trust these guys.”

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Posted 6 months ago

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Posted 8 months ago

Urban Rider is rated 4.9 based on 808 reviews