Urban Rider Reviews

Name: Urban Rider
Address: 51 New Kings Road, London, London
Rating: 4.86

4.9 Rating 1,116 Reviews

97 %

of reviewers recommend Urban Rider

4.9

Based on 1,116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really appreciate the ability to try on motorcycle gear in the comfort of my own home with free returns. It's so hard to find women's gear that fits properly and sizing can be a minefield so being able to try multiple sizes is so helpful!”

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Posted 2 months ago

“Super fast delivery, the helmet I got was the ByCity Roadster 3 and what a helmet it is stylish and retro perfect”

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Posted 2 months ago

“Really great people and super helpful”

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Posted 2 months ago

“Great service as always, fantastic product.”

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Posted 2 months ago

“Son mi tienda favorita en el mundo. Casco Bell y chamarra RSD comprados en urban rider”

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Posted 2 months ago

“Goods arrived at shop as described, friendly staff kept me informed at each stage.”

Urban Rider 5 star review on 30th July 2026

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Posted 2 months ago

“Very good selection of normal brands. Also have some unusual brands that you dont see in other online stores in the UK. Delivery service cold be better as some items are not actually in physical stock. So there may be a wait for some items to come in stock. Overall a really good expierience and i have used Urban Rider multiple times.”

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Posted 2 months ago

“Quality heavy weight pants. You could wear them in the office but you'd be warm. As per other people's comments size up, I also went longer than usual so I can cover my ankles on the bike and roll up a turn when I'm off”

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Posted 2 months ago

“Purchased the bycity roadster 3 helmet and am amazed by the quality and comfort. Great purchasing experience”

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Posted 2 months ago

“Excellent service and delivery”

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Posted 2 months ago

“Bought the Bycity roadster helmet. Great looking and nice fitting helmet. Only quibble is the two buckles for chin strap are the wrong way round. The one with the red loop of material to pull to loosen strap is at the back of the two. I’m pretty sure it should be at the front. Annoying, I should have contacted urban riders straining away but have only realised a week later.”

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Posted 2 months ago

“Top notch Boots from Belstaff I would advise going up a size as they fit small sadly I had to return as I couldn’t go up another size as they don’t do a 12 uk otherwise would have kept them Always good service & delivery from Urban Rider”

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Posted 2 months ago

“The order arrived very quickly, and all the items were exactly as described.”

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Posted 2 months ago

“Great prices , quick delivery , returned one for sizing and it was a good and quick process”

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Posted 2 months ago

“Great service. The boots ordered were too small and Rban Rider replaced them 15 days later.”

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Posted 2 months ago

“Amazing service”

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Posted 2 months ago

“Great service, quick delivery, perfect jacket 🥳”

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Posted 3 months ago

“Very good quality product! The only issue is with customs as I had to pay an import fee of 155 Euros, as I leave in Greece, resulting in paying almost twice the price!”

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Posted 3 months ago

“Excellant customer service.”

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Posted 3 months ago

“Lovely London Shop - all helmets available in store to try on in all sizes on the demo display. Helpful & friendly staff.”

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Posted 3 months ago

Urban Rider is rated 4.9 based on 1,116 reviews