UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 21,606 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 21,606 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01795 505850

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 20th June 2026

Mark S

Anonymous

UK Sign Shop 5 star review on 14th June 2026

Marisa L

UK Sign Shop 5 star review on 6th June 2026

Daniela K

1948

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and received Whitehall design slate door number and address. I sent an e mail to the UK sign shop concerning the poor lettering quality on 10/12/25, but still no reply.”

Helpful Report

Posted 6 months ago

Hi Thank you for your message. We’re sorry for any confusion. Your initial email was sent to a do-not-reply address, so we unfortunately didn’t receive it. Once you forwarded a screenshot to our customer care team on 17/12/25, we were able to respond the very next day. We always aim to address any issues promptly, and we’re glad we could assist once your message reached the correct channel. I can see that this issue has been resolved now. Many thanks UK Sign Shop

Posted 6 months ago

“Ordered before from UK Sign Shop. As expected. perfect & delivered on time. Would highly recommend”

Helpful Report

Posted 6 months ago

Hi Jane, Thank you for your lovely feedback. We’re really glad you’re happy with the service and that your order was delivered on time. We appreciate your recommendation. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Really pleased with the service from UK Sign Shop. My slate house name/number looks great, I was kept informed of the progress through manufacture and delivery, and the slate itself was easy to install with the supplied fixings. Would recommend”

Helpful Report

Posted 6 months ago

Hi Tim, Thank you for your fantastic review. We’re really glad you’re pleased with the slate house name/number and that the progress updates and installation were smooth. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Good price. Lovely slate door sign delivered earlier than indicated. Very happy”

Helpful Report

Posted 6 months ago

Hi Bryony, Thank you for your lovely feedback. We’re really glad you’re happy with the price and that the slate door sign arrived earlier than expected. Kind regards, Team UK Sign Shop

Posted 4 months ago

“I'm delighted with the new sign for my house. It's beautifully designed, good quality and arrived very quickly.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your lovely feedback. We’re really glad you’re delighted with the sign, and that you found the quality good and delivery quick. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Excellent, fast service.”

Helpful Report

Posted 6 months ago

Hi Patricia, Thank you for your lovely feedback. We’re really glad you’re happy with the excellent, fast service. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Pleased with purchase very good quality”

Helpful Report

Posted 6 months ago

Hi Jason, Thank you for your 5/5 rating. We’re pleased you’re happy with the purchase and the quality. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“I’m very happy with my sign, thank you!”

Helpful Report

Posted 6 months ago

Hi Suzanne, Thank you for your lovely feedback. We’re really glad you’re happy with your sign. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Good web site, easy to use. Excellent service. Delivered as stated”

Helpful Report

Posted 6 months ago

Hi Neil, Thank you for your 5-star review. We’re really glad you found the website easy to use, and that you were happy with the service and delivery. Kind regards, Team UK Sign Shop

Posted 4 months ago

“I wanted two signs, one for either side of the drive and for people coming in different directions. We ordered the coloured ones to ensure they stick out but they don't do that, they tend to sit back and look an orangey/ yellow mix, but they're okay. The name of the house is in bold letters (small case) but looks mean for the size of the sign, and they are very close to the holes that keep them to the wall. All in all, they do the job, but not fantastically well, I accept part of the blame because I didn't design them myself with font sizes and dimensions, and they look okay. I expected more for the £70 cost.”

Helpful Report

Posted 6 months ago

Hi Gerard, Thank you for your feedback and for taking the time to share your thoughts. I’m glad the signs satisfy their function, though I’m sorry the colour tone and font sizing didn’t meet your expectations. We’ll take your comments on colour and spacing into account for future designs, and we’re here to help if you’d like any adjustments or alternatives considered. Kind regards, Team UK Sign Shop

Posted 4 months ago

“The sign was one of the most disappointing things I've seen, not worth the money at all, I've never been so deflated opening something I bought online as this sign, the customer service person ( Melissa)was so rude when I was enquiring about the sign i suggested she take a customer service course. All in all very disappointed would not use again and definitely would not recommend!”

Helpful Report

Posted 6 months ago

Hi Helene, We’re very sorry to hear that your experience was disappointing. Regarding your order, it was placed with standard delivery, which we advise is within 8–10 working days. When you contacted us about the expected dispatch date, our team aimed to clarify the delivery timeframe and ensure your order was progressing correctly. We apologize if our response came across as anything other than professional, it was intended to provide accurate information, not cause stress. We take customer service seriously and always aim to respond politely and helpfully. Once your order has been dispatched, customers are notified by email, as was the case here. We regret that this experience left you unhappy and appreciate your feedback as it helps us continue to improve our service. Regards, UK Sign Shop

Posted 6 months ago

“Very prompt service. Arrived well packaged”

Helpful Report

Posted 6 months ago

Hi Karen, Thank you for your feedback. We’re really pleased to hear the service was prompt and the item arrived well packaged. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Great service throughout would use again”

UK Sign Shop 5 star review on 15th December 2025

Helpful Report

Posted 6 months ago

Hi Jake, Thank you for your kind words. We’re really glad you had great service and would use us again. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Love my house sign. Looks great on tgd wall.”

Helpful Report

Posted 6 months ago

Hi Kim, Thank you for your lovely feedback. We’re really glad you’re happy with your house sign and that it looks great on your wall. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Was disappointed with how cheap it looked unfortunately”

Helpful Report

Posted 6 months ago

We’re sorry to hear you were disappointed with your acrylic gate sign. All our acrylic signs are carefully made to our standard specifications, and the pricing reflects the materials, production, and quality checks involved. We always aim to offer a balance of durability, quality, and value. We appreciate your feedback and will continue to review how we present our products online to help customers get the clearest idea of the finished item. Regards, UK Sign Shop

Posted 6 months ago

“Pretty sign, sturdily constructed from thick slate. It came with all necessary fittings, delivered in good time and at a very reasonable price.”

Helpful Report

Posted 6 months ago

Hi Paul, Thank you for your kind words. We’re really glad you’re happy with the slate sign, its fittings, and the delivery times and price. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Very pleased with this item ! Ordered one earlier on this year ! This second purchase is for a Christmas present ! Would recommend this shop. Thank you”

Helpful Report

Posted 6 months ago

Hi David, Thank you for your kind words and for choosing us again. We’re really glad you’re pleased with the item and that it will make a nice Christmas present. Appreciate your recommendation. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Purchased a slate door sign as a gift for my mother. Ordering this type of thing on line can feel a bit of a risk. This company isn’t the cheapest but the quality of the product was worth the extra. If I need a new sign I would definitely consider them”

Helpful Report

Posted 6 months ago

Hi Graham, Thank you for your lovely feedback. We’re really glad you’re happy with the slate door sign and that the quality justified the price. We’d be delighted to help again if you need a new sign. Kind regards, Team UK Sign Shop

Posted 4 months ago

“The order process (size, font, etc) was clear, post order information good , and I was pleased with the quality of the two signs ordered.”

Helpful Report

Posted 6 months ago

Hi Neil, Thank you for your five-star review. We’re really glad the order process and post-order information were clear, and that you’re pleased with the quality of the two signs. Kind regards, Team UK Sign Shop

Posted 4 months ago

“alas the green with blue writing , despite looking bright and contrasty on the advert, did not have enough contrast to be fit for purpose when i asked customer services for help they did not care less, i think your support should be better and i will not shop with you again”

Helpful Report

Posted 6 months ago

Hello Richard, Thank you for your review. As discussed in our email correspondence, the sign was produced exactly as ordered, using green acrylic with blue text. Unfortunately, combining two darker colours can result in reduced contrast and visibility, which is why the finished sign may not appear as vibrant as expected. While we understand your disappointment, the sign was supplied correctly to the approved specification. As a gesture of goodwill, we did offer a discounted replacement using an alternative colour combination, however this option was declined at the time. The offer remains open should you wish to reconsider. Kind regards, UK Sign Shop

Posted 5 months ago

UK Sign Shop is rated 4.8 based on 21,606 reviews