UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 21,017 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 21,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 14th December 2025

1903

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted two signs, one for either side of the drive and for people coming in different directions. We ordered the coloured ones to ensure they stick out but they don't do that, they tend to sit back and look an orangey/ yellow mix, but they're okay. The name of the house is in bold letters (small case) but looks mean for the size of the sign, and they are very close to the holes that keep them to the wall. All in all, they do the job, but not fantastically well, I accept part of the blame because I didn't design them myself with font sizes and dimensions, and they look okay. I expected more for the £70 cost.”

Helpful Report

Posted 2 weeks ago

“The sign was one of the most disappointing things I've seen, not worth the money at all, I've never been so deflated opening something I bought online as this sign, the customer service person ( Melissa)was so rude when I was enquiring about the sign i suggested she take a customer service course. All in all very disappointed would not use again and definitely would not recommend!”

Helpful Report

Posted 2 weeks ago

Hi Helene, We’re very sorry to hear that your experience was disappointing. Regarding your order, it was placed with standard delivery, which we advise is within 8–10 working days. When you contacted us about the expected dispatch date, our team aimed to clarify the delivery timeframe and ensure your order was progressing correctly. We apologize if our response came across as anything other than professional, it was intended to provide accurate information, not cause stress. We take customer service seriously and always aim to respond politely and helpfully. Once your order has been dispatched, customers are notified by email, as was the case here. We regret that this experience left you unhappy and appreciate your feedback as it helps us continue to improve our service. Regards, UK Sign Shop

Posted 2 weeks ago

“Very prompt service. Arrived well packaged”

Helpful Report

Posted 2 weeks ago

“Great service throughout would use again”

UK Sign Shop 5 star review on 15th December 2025

Helpful Report

Posted 3 weeks ago

“Love my house sign. Looks great on tgd wall.”

Helpful Report

Posted 3 weeks ago

“Was disappointed with how cheap it looked unfortunately”

Helpful Report

Posted 3 weeks ago

We’re sorry to hear you were disappointed with your acrylic gate sign. All our acrylic signs are carefully made to our standard specifications, and the pricing reflects the materials, production, and quality checks involved. We always aim to offer a balance of durability, quality, and value. We appreciate your feedback and will continue to review how we present our products online to help customers get the clearest idea of the finished item. Regards, UK Sign Shop

Posted 2 weeks ago

“Pretty sign, sturdily constructed from thick slate. It came with all necessary fittings, delivered in good time and at a very reasonable price.”

Helpful Report

Posted 3 weeks ago

“Very pleased with this item ! Ordered one earlier on this year ! This second purchase is for a Christmas present ! Would recommend this shop. Thank you”

Helpful Report

Posted 3 weeks ago

“Purchased a slate door sign as a gift for my mother. Ordering this type of thing on line can feel a bit of a risk. This company isn’t the cheapest but the quality of the product was worth the extra. If I need a new sign I would definitely consider them”

Helpful Report

Posted 3 weeks ago

“The order process (size, font, etc) was clear, post order information good , and I was pleased with the quality of the two signs ordered.”

Helpful Report

Posted 3 weeks ago

“alas the green with blue writing , despite looking bright and contrasty on the advert, did not have enough contrast to be fit for purpose when i asked customer services for help they did not care less, i think your support should be better and i will not shop with you again”

Helpful Report

Posted 3 weeks ago

“First time customer and wow what an experience I cannot fault anything 300 x 300 sign, letters have been hand painted in gold and look fab Perfect delivery time I cannot recommend them enough.”

Helpful Report

Posted 3 weeks ago

“Not used it yet as it’s gift for someone’s but looks really nice & well made.”

Helpful Report

Posted 3 weeks ago

“Delighted with the sign. Exactly what I was looking for. Arrived well packaged.”

Helpful Report

Posted 3 weeks ago

“So pleased with our new signs , really excellent job”

Helpful Report

Posted 3 weeks ago

“Exceptional service. I love my sign. Good quality, fast delivery and just great. Thank you.”

Helpful Report

Posted 3 weeks ago

“Very good quality. Arrived when they said it would. Very pleased.”

Helpful Report

Posted 3 weeks ago

“Easy to order, delivery good, very pleased with the sign”

Helpful Report

Posted 3 weeks ago

“Can't fault anything, arrived on time, excellent quality easy to mount and best of all looks really good. Definitely recommend.”

Helpful Report

Posted 3 weeks ago

“A sign designed to last. Should put a stop to mis-delivered letters”

Helpful Report

Posted 3 weeks ago

UK Sign Shop is rated 4.8 based on 21,017 reviews