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UK Sign Shop Reviews

4.8 Rating 20,716 Reviews
95 %
of reviewers recommend UK Sign Shop
4.8
Based on 20,716 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read UK Sign Shop Reviews
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Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

Anonymous
Anonymous  // 01/01/2019
Good service, easy to use website, excellent product.
Helpful Report
Posted 2 weeks ago
Hi Paul, Thank you for your great 4-star review! We're delighted to know that you found our service good and our website easy to navigate. Your feedback about our product is much appreciated, and we're always here to help if you need anything further! Best wishes, Team UK Sign Shop
Posted 2 weeks ago
I selected this company based upon the product available and the reviews from customers. The company are excellent with their communications and response to queries. I knew that I would have to wait for the house sign to be produced but the delivery was faster than I expected. Reading the reviews I learned that some customers had received damaged goods so it was not a great surprise to find that mine also had a chip on one corner. This was slight but with a premium product such as this it was not acceptable. The material used - granite - and the deep engraving with gold paint on the lettering were all excellent and I would really recommend the product. However the packing was not adequate to protect an item like this and it was obvious from the damage on the packing how the item got damaged. I contacted the company (UK Signs) and they responded within minutes asking for photos of the item. I sent a full front photo to identify the item and a close up of the damage. I suggested to them that I could 'hide' the damage with a little grinding (I am an engineer) and we agreed some compensation. I have suggested that they seriously review their packaging methods and they have agreed that it is necessary. I cannot fault the company at all because the response and outcome have been first class. The product (if undamaged) is excellent too. In all honesty I could have given 5 stars but the packing is still their responsibility unltimately, hence the 4 stars. I would definately recommend the product and the company, adn I would use them again.
Helpful Report
Posted 3 weeks ago
Hi Robert, Thank you for your thoughtful 4-star review! We're glad to hear that you chose us based on our product offerings and customer feedback. Your insights about the packaging are very valuable, and we appreciate you bringing the chip to our attention. We’re committed to improving our packaging methods to ensure that our premium products arrive in perfect condition. It’s great to hear that you were pleased with the quality of the granite and the engraving. We truly value your recommendation and look forward to serving you again! Warm regards, Team UK Sign Shop
Posted 3 weeks ago
Easy ordering process, sensible pricing, prompt delivery, excellent quality, easy to fit and looks great, simple. Think I can see my neighbours ordering their own as they are rather envious of how good mine looks.
Helpful Report
Posted 3 weeks ago
Hi Andy, Thank you for your fantastic 4-star review! We're so glad you found our ordering process easy and that you're happy with the quality and appearance of your sign. It's wonderful to hear that it's catching the eye of your neighbors! We appreciate your support. Best wishes, Team UK Sign Shop
Posted 3 weeks ago
Nice looking sign and good quality
Helpful Report
Posted 3 weeks ago
Hi Lesley, Thank you for your lovely 4-star review! We're glad to hear that you find your sign nice looking and of good quality. Your feedback is very important to us! Warm regards, Team UK Sign Shop
Posted 3 weeks ago
Amazing website fast delivery amazing customer service package came securely packaged really recommend buying from this site
Helpful Report
Posted 1 month ago
Hi Mary, Thank you for your amazing 4-star review! We’re delighted to hear that you enjoyed our website, experienced fast delivery, and received secure packaging. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team UK Sign Shop
Posted 2 weeks ago
Exactly what I ordered but wish I had ordered larger size.
Helpful Report
Posted 1 month ago
Hi Stephen, Thank you for your great 4-star review! We're glad to hear that you received exactly what you ordered. We understand that sizing can be a personal preference, and we're here to help if you ever decide to find something larger in the future. Your feedback is always appreciated! Warm regards, Team UK Sign Shop
Posted 2 weeks ago
Very nice. Shame you only sent 2 screws not 4.
Helpful Report
Posted 1 month ago
Hi Hilary, Thank you for your lovely review! We’re glad to hear that you liked your order. We appreciate your feedback regarding the screws and will take it into consideration for future improvements. Your support means a lot to us! Warm regards, Team UK Sign Shop
Posted 2 weeks ago
Nice sign at a reasonable price, easy to fix in place. Edges a little rough but okay for placing on an external wall.
Helpful Report
Posted 1 month ago
Hi there, Thank you for your thoughtful 4-star review! We're glad to hear you found the sign to be nice and reasonably priced, and that it was easy to install. We appreciate your feedback regarding the edges and will take it into consideration for future improvements. Best wishes, Team UK Sign Shop
Posted 1 month ago
Really good quality product would highly recommend! Did take a while to arrive but worth it.
Helpful Report
Posted 1 month ago
Hi there, Thank you for your kind 4-star review! We're thrilled to hear that you found the product to be of really good quality and that you would recommend us. We appreciate your patience with the delivery time, and it's great to know you think it was worth the wait! Warm wishes, Team UK Sign Shop
Posted 1 month ago
Very easy to order. Wish there had been instructions as there were about 6 components which I wasn't sure of what went where. But on the whole a quality item.
Helpful Report
Posted 2 months ago
Hi Melinda, Thank you for your 4-star review! We're glad to hear that you found the ordering process easy and that you appreciate the quality of the item. We understand the importance of clear instructions and will take your feedback into account for future improvements. Warm regards, Team UK Sign Shop
Posted 1 month ago
Prompt response and the sign was as described. It is perhaps less robust than I had expected but hopefully it will last.
Helpful Report
Posted 2 months ago
Hi Douglas, Thank you for your thoughtful 4-star review! We're glad to hear that you received a prompt response and that the sign met your expectations. We appreciate your feedback regarding its robustness and will certainly take that into account as we evolve our products. Best regards, Team UK Sign Shop
Posted 1 month ago
I wanted a sign above my front door and this is exactly what I had in my mind
Helpful Report
Posted 2 months ago
Hi there, Thank you for your wonderful 4-star review! We're delighted to hear that the sign above your front door matches your vision perfectly. Your satisfaction is our priority, and it's great to know we could deliver on that! Best regards, Team UK Sign Shop
Posted 1 month ago
Sign was good, only slight problem was that the top of the top row of letters was missing.
Helpful Report
Posted 2 months ago
Hi there, Thank you for your feedback! We're glad to hear that you liked the sign overall. We're sorry to learn about the issue with the top row of letters. We are unable to locate any report of this issue to our customer service team? Please contact care@uksignshop.co.uk to discuss this. Best wishes, Team UK Sign Shop
Posted 2 months ago
Good Quality. Quick response time. The only issue is that the raw plugs are a bit flimsy. Probably ok for the single number signage, but definitely not up to the job on the larger slate sign. But they do look really great!
Helpful Report
Posted 4 months ago
Hi Sarah Thank you for your feedback. We are glad to hear that you are happy with the quality of the sign and the customer service experienced. We do apologise that the rawl plugs were not sufficient. If you experienced any issues with the installation due to this please contact our customer care team. Many thanks UK Sign Shop
Posted 3 months ago
I really like the slate sign that I ordered i was a little disappointed with the ammont of time that it took to have it manufactured and delivered
Helpful Report
Posted 4 months ago
Hi Jonathan, Thank you for your thoughtful 4-star review! We are sorry to hear that you are not entirely satisfied with our lead time, we try to make this as clear as possible at checkout. I can see that your order was delivered within our lead time and we are glad to see that you are happy with the slate sign :) We appreciate your patience throughout the process. Your feedback is invaluable to us as we strive to improve our services. Warm regards, Team UK Sign Shop
Posted 3 months ago
Nice shape and pretty graphic design and the print is beautiful too! Just take time to know is that UV Proof and hopefully it won’t worn out too quick. The font size of House number is comparatively smaller than a normal door sign, which is the only thing I am not happy with.
Helpful Report
Posted 4 months ago
Hi Shellie, Thank you for your thoughtful 4-star review! We're glad to hear you appreciate the shape and graphic design of your sign. Your feedback about the font size is important, and we’ll definitely take it into consideration for future improvements. As for the UV proof quality, we're confident it will stand the test of time. Warm regards, Team UK Sign Shop
Posted 3 months ago
Good sign with characters as I requested. Packaged well because it's fragile.
Helpful Report
Posted 4 months ago
Hi Susan, Thank you for your wonderful 4-star review! We're delighted to hear that your sign was made to your specifications and that it arrived well-packaged for its protection. Your feedback means a lot to us, and we hope you enjoy your new sign! Warm regards, Team UK Sign Shop
Posted 1 week ago
Lovely sign Would of been nice if the sign had been wiped over clean for delivery. Including some plastic screw end caps would of been a good idea. Over all a good service.
Helpful Report
Posted 4 months ago
Hi Sarah, Thank you for your lovely 4-star review! We're delighted that you liked the sign, and we appreciate your feedback about the delivery cleanliness and the suggestion for screw end caps. We always aim to improve our service, and your insights help us with that. Looking forward to serving you again in the future! Warm regards, Team UK Sign Shop
Posted 1 week ago
Easy process to order arrived promptly
Helpful Report
Posted 5 months ago
Hi Chrissy, Thank you for your great 4-star review! We're glad to hear that you found the ordering process easy and that your order arrived promptly. Your feedback is important to us! Best wishes, UK Sign Shop
Posted 4 months ago
The web site was very easy to use and I was delighted with the finished product which was just as advertised. It was produced very quickly in the workshop and came very well packaged.
Helpful Report
Posted 5 months ago
Hi Val, Thank you for your wonderful 4-star review! We're delighted to hear that you found our website easy to use and loved your finished product! It's great that it was produced quickly and well-packaged. Your feedback means a lot to us! Warm wishes, Team UK Sign Shop
Posted 1 week ago
UK Sign Shop is rated 4.8 based on 20,716 reviews