UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 20,902 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 20,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08008021023

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 15th November 2025

1899

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was simple and delivery did not take too long. However, there is no information that the product may be delivered by Amazon, so when I received delivery confirmation from Amazon, I thought it was a possible scam. I had not ordered anything from Amazon, so I cancelled my credit card and had to change all my passwords and had to order a new card. I have knocked off a star for this as I was put to a lot of inconvenience and worry as a result.”

Helpful Report

Posted 1 week ago

Hi Loretta, Thank you for your 4-star review! We're pleased to hear that you found the ordering process simple and that your delivery was prompt. However, we sincerely apologize for the confusion regarding the delivery notification from Amazon. We understand how concerning this must have been, and we appreciate your feedback as it helps us improve our communication. Take care, Team UK Sign Shop

Posted 5 days ago

“Fabulous product and workmanship, very pleased, would thoroughly recommend.”

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Posted 1 week ago

Hi Lynn, Thank you for your lovely 4-star review! We’re thrilled you’re pleased with the product and workmanship, and we appreciate your recommendation. If there’s anything else you need, just let us know. Warm regards, Team UK Sign Shop

Posted 14 hours ago

“Great website UI, especially like you can see a render of what the sign will look like. Delivery was quick and I was kept up to date with it. Sign arrived with all screws needed and looks brilliant. Sadly it arrived slightly chipped in the bottom corner so taking 1 star off for that, but not soo bad I had to send it back.”

Helpful Report

Posted 1 week ago

Hi Michael, Thank you for taking the time to leave a 4-star review! We're really glad to hear that you liked our website UI and found the render feature helpful. It's great that your delivery was quick and that everything arrived well packaged. We're sorry to hear about the slight chip at the bottom corner of your sign, but we appreciate your understanding. Your feedback is valuable to us! Best wishes, Team UK Sign Shop

Posted 5 days ago

“2nd order from these guys, well packaged and good quality product. The 2nd order was missing the fixings, but fortunately, I only needed the sign to replace the previous one, so it didn't matter.”

Helpful Report

Posted 1 week ago

Hi Jean, Thank you for your 4-star review. We’re glad the sign arrived well packaged and that you’re happy with it. Sorry that the fixings were missing on the second order. If you’d like, we can arrange to send them out separately. If you need anything else, just let us know. Warm regards, Team UK Sign Shop

Posted 14 hours ago

“All good,good website and efficient delivery.Pleased with new house number innsitu”

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Posted 3 weeks ago

Hi there, Thank you for your wonderful 4-star review! We're delighted that you found our website efficient and that you’re pleased with your new house number. It’s great to hear everything went smoothly with your delivery! Best wishes, Team UK Sign Shop

Posted 2 weeks ago

“From ordering to delivery was about 4 days ! Very impressed Will definitely use again Efficient company!!”

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Posted 3 weeks ago

Hi Vivienne, Thank you for your fantastic 4-star review! We're delighted to hear that you were impressed with our efficient service and speedy delivery. Your support means a lot to us, and we can't wait to assist you again in the future! Warm regards, Team UK Sign Shop

Posted 3 weeks ago

“Service was good. The lack of written instructions was a minor problem given I had to take my iPad outside which was not ideal. There was slight damage to the back plate but not too obvious. I doubt the item lasting 20 years but we’ll see.”

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Posted 3 weeks ago

Hi Nigel, Thank you for your thoughtful 4-star review! We're glad to hear you found our service good, and we appreciate your feedback on the instructions. We're always looking for ways to improve the experience for our customers. We're sorry to hear about the slight damage to the back plate, but we're pleased it wasn't too noticeable. We hope the item meets your needs for years to come! Best wishes, Team UK Sign Shop

Posted 2 weeks ago

“Everything went really well when I purchased my new house sign from UK Sign Shop . Lots of choices and easy to navigate when deciding what I needed . Packaged well when arrived and in good time . Thank you , would shop again .”

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Posted 3 weeks ago

Hi Nigel, Thank you for your wonderful 4-star review! We're thrilled to hear that you enjoyed our wide range of choices and found the shopping experience straightforward. It's great to know your sign arrived well-packaged and in good time. We appreciate your kind words and look forward to serving you again! Best wishes, Team UK Sign Shop

Posted 2 weeks ago

“Pleased with sign and was delivered in reasonable time”

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Posted 1 month ago

Hi there, Thank you for your great 4-star review! We're delighted to hear that you’re pleased with your sign and that it was delivered in a reasonable time. Your feedback is always appreciated! Warm wishes, Team UK Sign Shop

Posted 1 month ago

“Great product, very good quality at reasonable price. Delivery by Amazon not so good, left at back gate despite sign to say deliver to front door..could of been stolen!!”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your great 4-star review! We're delighted to hear you’re happy with the product quality at a reasonable price. We sincerely apologize for the delivery issue you experienced; your feedback is valuable, and we’ll make sure to address it. Best wishes, Team UK Sign Shop

Posted 1 month ago

“Great quality and engraving. I did think the colour of engraving would be silver as ordeeed but it is white. However, white looks ok so decided to keep it.”

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Posted 1 month ago

Hi Wendy, Thank you for your great 4-star review! We're delighted to hear that you are pleased with the quality of the engraving. We appreciate your feedback regarding the color, and we’re glad that the white option worked out for you. If you ever need anything else, just let us know! Warm regards, Team UK Sign Shop

Posted 1 month ago

“Good service, easy to use website, excellent product.”

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Posted 2 months ago

Hi Paul, Thank you for your great 4-star review! We're delighted to know that you found our service good and our website easy to navigate. Your feedback about our product is much appreciated, and we're always here to help if you need anything further! Best wishes, Team UK Sign Shop

Posted 2 months ago

“I selected this company based upon the product available and the reviews from customers. The company are excellent with their communications and response to queries. I knew that I would have to wait for the house sign to be produced but the delivery was faster than I expected. Reading the reviews I learned that some customers had received damaged goods so it was not a great surprise to find that mine also had a chip on one corner. This was slight but with a premium product such as this it was not acceptable. The material used - granite - and the deep engraving with gold paint on the lettering were all excellent and I would really recommend the product. However the packing was not adequate to protect an item like this and it was obvious from the damage on the packing how the item got damaged. I contacted the company (UK Signs) and they responded within minutes asking for photos of the item. I sent a full front photo to identify the item and a close up of the damage. I suggested to them that I could 'hide' the damage with a little grinding (I am an engineer) and we agreed some compensation. I have suggested that they seriously review their packaging methods and they have agreed that it is necessary. I cannot fault the company at all because the response and outcome have been first class. The product (if undamaged) is excellent too. In all honesty I could have given 5 stars but the packing is still their responsibility unltimately, hence the 4 stars. I would definately recommend the product and the company, adn I would use them again.”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you for your thoughtful 4-star review! We're glad to hear that you chose us based on our product offerings and customer feedback. Your insights about the packaging are very valuable, and we appreciate you bringing the chip to our attention. We’re committed to improving our packaging methods to ensure that our premium products arrive in perfect condition. It’s great to hear that you were pleased with the quality of the granite and the engraving. We truly value your recommendation and look forward to serving you again! Warm regards, Team UK Sign Shop

Posted 2 months ago

“Easy ordering process, sensible pricing, prompt delivery, excellent quality, easy to fit and looks great, simple. Think I can see my neighbours ordering their own as they are rather envious of how good mine looks.”

Helpful Report

Posted 2 months ago

Hi Andy, Thank you for your fantastic 4-star review! We're so glad you found our ordering process easy and that you're happy with the quality and appearance of your sign. It's wonderful to hear that it's catching the eye of your neighbors! We appreciate your support. Best wishes, Team UK Sign Shop

Posted 2 months ago

“Nice looking sign and good quality”

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Posted 2 months ago

Hi Lesley, Thank you for your lovely 4-star review! We're glad to hear that you find your sign nice looking and of good quality. Your feedback is very important to us! Warm regards, Team UK Sign Shop

Posted 2 months ago

“Amazing website fast delivery amazing customer service package came securely packaged really recommend buying from this site”

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Posted 2 months ago

Hi Mary, Thank you for your amazing 4-star review! We’re delighted to hear that you enjoyed our website, experienced fast delivery, and received secure packaging. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team UK Sign Shop

Posted 2 months ago

“Exactly what I ordered but wish I had ordered larger size.”

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Posted 3 months ago

Hi Stephen, Thank you for your great 4-star review! We're glad to hear that you received exactly what you ordered. We understand that sizing can be a personal preference, and we're here to help if you ever decide to find something larger in the future. Your feedback is always appreciated! Warm regards, Team UK Sign Shop

Posted 2 months ago

“Very nice. Shame you only sent 2 screws not 4.”

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Posted 3 months ago

Hi Hilary, Thank you for your lovely review! We’re glad to hear that you liked your order. We appreciate your feedback regarding the screws and will take it into consideration for future improvements. Your support means a lot to us! Warm regards, Team UK Sign Shop

Posted 2 months ago

“Nice sign at a reasonable price, easy to fix in place. Edges a little rough but okay for placing on an external wall.”

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Posted 3 months ago

Hi there, Thank you for your thoughtful 4-star review! We're glad to hear you found the sign to be nice and reasonably priced, and that it was easy to install. We appreciate your feedback regarding the edges and will take it into consideration for future improvements. Best wishes, Team UK Sign Shop

Posted 3 months ago

“Really good quality product would highly recommend! Did take a while to arrive but worth it.”

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Posted 3 months ago

Hi there, Thank you for your kind 4-star review! We're thrilled to hear that you found the product to be of really good quality and that you would recommend us. We appreciate your patience with the delivery time, and it's great to know you think it was worth the wait! Warm wishes, Team UK Sign Shop

Posted 3 months ago

UK Sign Shop is rated 4.8 based on 20,902 reviews