UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 21,606 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 21,606 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01795 505850

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 20th June 2026

Mark S

Anonymous

UK Sign Shop 5 star review on 14th June 2026

Marisa L

UK Sign Shop 5 star review on 6th June 2026

Daniela K

1948

Anonymous

Anonymous // 01/01/2019

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“First time customer and wow what an experience I cannot fault anything 300 x 300 sign, letters have been hand painted in gold and look fab Perfect delivery time I cannot recommend them enough.”

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Posted 6 months ago

Hi Pete, Thank you for the fantastic review. We’re thrilled you had an amazing first experience and that the 300 x 300 sign with hand-painted gold letters looks fab. Delighted the delivery was perfect for you. We really appreciate your recommendation. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Not used it yet as it’s gift for someone’s but looks really nice & well made.”

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Posted 6 months ago

Hi Lewis, Thank you for your kind words. We’re glad the gift looks nice and well-made. If you need anything else, just let us know. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Delighted with the sign. Exactly what I was looking for. Arrived well packaged.”

UK Sign Shop 5 star review on 14th December 2025

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Posted 6 months ago

Hi there, Thank you for your lovely feedback. We’re really glad you’re delighted with the sign and that it arrived well packaged. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“So pleased with our new signs , really excellent job”

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Posted 6 months ago

Hi Hilary, Thank you for your lovely feedback. We’re really pleased you’re happy with your new signs and that you’re happy with the result. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Exceptional service. I love my sign. Good quality, fast delivery and just great. Thank you.”

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Posted 6 months ago

Hi Sharon, Thank you for your lovely feedback. We’re really glad you’re happy with the sign, its quality, and the fast delivery. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Very good quality. Arrived when they said it would. Very pleased.”

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Posted 6 months ago

Hi there, Thank you for your positive feedback. We’re really glad you’re pleased with the quality and that the delivery was on time. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Easy to order, delivery good, very pleased with the sign”

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Posted 6 months ago

Hi Alan, Thank you for your lovely 5/5 review. We're really happy to hear you’re pleased with the sign and that the ordering and delivery went smoothly. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Can't fault anything, arrived on time, excellent quality easy to mount and best of all looks really good. Definitely recommend.”

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Posted 6 months ago

Hi Nick, Thank you for your fantastic review. We’re really glad you’re happy with the on-time arrival, excellent quality, easy mounting, and that it looks great. We appreciate your recommendation. Kind regards, Team UK Sign Shop

Posted 4 months ago

“A sign designed to last. Should put a stop to mis-delivered letters”

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Posted 6 months ago

Hi Hazel, Thank you for your great review. We’re glad you’re happy with the sign and that it should help stop mis-delivered letters. Kind regards, Team UK Sign Shop

Posted 4 months ago

“I can't fault the sign, it's lovely and clear. I might have been better off with the 7inch size but that was my choice.”

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Posted 6 months ago

Hi Stan, Thank you for your lovely feedback. We’re glad you’re happy with the sign and understand your sizing choice. Kind regards, Team UK Sign Shop

Posted 4 months ago

“The website was easy to use and showed previews of all the font options.”

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Posted 6 months ago

Hi there, Thank you for your lovely feedback. We’re glad the website was easy to use and that the previews of all font options were helpful. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Great service all round! Fabulous communication, with expert checking/tweeking of my own artwork, and then off to production and quick delivery. Wonderful, thank you.”

UK Sign Shop 5 star review on 10th December 2025

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Posted 6 months ago

Hi Karl, Thank you for your wonderful feedback. We’re really glad you’re happy with the service, the artwork checks, and the quick delivery. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“My order was processeed quickly with updates along the way. My house sign is already up - absolutely delighted with my purchase. Great service - thank you.”

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Posted 6 months ago

Hi Jo, Thank you for your lovely feedback. We’re really glad you’re delighted with your house sign and that you appreciated the updates along the way. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Great service, good updates re order status.”

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Posted 6 months ago

Hi Wendy, Thank you for your lovely feedback. We’re really glad you’re happy with the service and the updates on your order status. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Great quality sign, which looks really good. Very happy with the service.”

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Posted 6 months ago

Hi there, Thank you for your great feedback. We’re really glad you’re happy with the sign and the service. We appreciate you taking the time to share your experience. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Absolutely brilliant product for an even better price, keep you informed all the way through to delivery day and arrives promptly and well packaged. Truly above and beyond your expectations. Thoroughly recommend.”

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Posted 6 months ago

Hi Anthony, Thank you for your fantastic review. We’re thrilled you’re happy with the product and that the delivery process was smooth and well-packaged. Your recommendations mean a lot to us. Kind regards, Team UK Sign Shop Liebe Grüße, Team UK Sign Shop

Posted 4 months ago

“Ordering process was easy and I was very pleased with the quality and speed of delivery”

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Posted 6 months ago

Hi Alison, Thank you for your kind words. We’re really glad you found the ordering easy and were pleased with the quality and speed of delivery. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Excellent service, was a little smaller than I expected but this was my fault for not checking the sizes on the web site. Lovely quality and came with the fixings too.”

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Posted 6 months ago

Hi Claire, Thank you for your lovely feedback. We’re really glad you’re happy with the quality and that the fixings were included. Sorry about the size mix-up—your note helps us improve. Kind regards, Team UK Sign Shop

Posted 4 months ago

“Sign itself was fine but poor delivery provided by Amazon. On your website, it states: "Standard Delivery Orders are dispatched via Whistl". Hence I chose Standard Delivery. On closer inspection, the website also states: "Fast Track Service: Dispatched within 2-4 working days. Orders are dispatched via Amazon Couriers on a 2 Day Service". I did NOT choose Fast Track Service and my sign was NOT delivered within 2-4 working days. Therefore, I do not understand why Amazon was used as the courier. I avoid usig Amazon for ethical reasons. Furthermore, I received ZERO emails to let me know to expect an Amazon delivery. As a result of this, when I received an SMS with a dodgy-looking link in it, I assumed it was a scam. I did not click on the link to check what it was because, as previously stated, I do not order items from Amazon. I will not be using your website again if you continue to use Amazon.”

Helpful Report

Posted 6 months ago

Hi Clare, Thank you for your review and for confirming that you were happy with the sign itself. To clarify the delivery point, Standard Delivery is dispatched via Whistl, which is a carrier rather than a final-mile courier. Whistl then passes parcels to partner networks such as Amazon Shipping, Evri, or Royal Mail, depending on factors including size, weight, location, and availability. This is standard practice and means that while Whistl manages the service, the final delivery may be completed by one of their partners. Fast Track orders are sent on a faster, premium service (typically Amazon 2-day or DPD next-day if required), which differs from Standard Delivery in speed, not in exclusivity of courier branding. Our dispatch team may also make operational adjustments where necessary to ensure timely delivery. In relation to notifications, shipment confirmation and tracking details were sent when the order was dispatched. We understand your concern regarding unexpected SMS messages and appreciate that caution, however these would have been linked to the tracking information provided. We’re sorry this caused frustration and appreciate you taking the time to share your feedback, which helps us continue to improve how we communicate delivery information. Many thanks UK Sign Shop

Posted 4 months ago

“Just what I required excellent quality and service thank you”

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Posted 6 months ago

Hi Anthony, Thank you for your kind words. We’re really glad you’re happy with the quality and service and that we met your needs. Kind regards, Team UK Sign Shop

Posted 4 months ago

UK Sign Shop is rated 4.8 based on 21,606 reviews