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UK Radiators Reviews

4.7 Rating 4,287 Reviews

94 %

of reviewers recommend UK Radiators

Company Reviews

Product Reviews

4.7

Based on 4,287 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Colchester
CO4 9TG

UK Radiators 5 star review on 22nd April 2024

UK Radiators 5 star review on 12th April 2024

UK Radiators 5 star review on 12th April 2024

UK Radiators 5 star review on 10th April 2024

UK Radiators 5 star review on 26th March 2024

UK Radiators 5 star review on 25th March 2024

UK Radiators 5 star review on 16th March 2024

605

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Radiator was on time. Parts ordered to go with it was three weeks later. Radiator looks great and works well. Had to wait to fit it as parts we ordered to match were 3 weeks later than radiator. We could have fitted it with parts that was with it (silver on grey) but we would have had to call fitter back out when the grey parts came.”

Posted 1 day ago

Hello Anne, Thank you ever so much for your review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 day ago

“Super looking radiator, good price, super fast delivery, easy to understand installation instructions.”

Posted 1 week ago

Hi Anthony, Thanks for you review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“Great pricing, item well packaged. Would recommend this company. Delivery was as scheduled but tracking history out of sequence with actual item progress through the system hence 4 stars.”

Posted 1 week ago

Hi Jim, Thanks for your review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“Although we haven't bought new Radiators for many years, we have bought new ones , and they are all great”

Posted 1 week ago

Hello David, Thank you for your review. We are delighted to hear that you are happy with your new radiators! Please let us know if we can assist with anything else. Kind regards, UK Radiators

Posted 1 week ago

“Arrived on time now been fitted only 1 prob, order 2 but asked for 600x600 got 600x540 never mind works well, many thanks”

Posted 1 month ago

Hello Alan, Thanks for your review. It is good to hear your order arrived on time. I am sorry to hear there was an issue with the delivery, please report any issues with orders directly to us so we can provide you with a solution as quickly as possible. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 1 month ago

“Radiator excellent but actually getting it installed was a nightmare.”

Posted 1 month ago

Hi Sarah, Thanks for your review. We are pleased to hear that you are happy with you purchase and sorry to hear there was an issue with the installation. If there are any issues at all that we can assist you with then please contact us direct and we would be happy to help. Kind regards UK Radiators

Posted 1 month ago

“Great to deal with”

Posted 2 months ago

Hi, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Not installed yet but prompt delivery and an excellent price.”

Posted 2 months ago

Hello Fred, Thank you for your review. We're pleased to hear that you have received your order quickly and hope that all goes as expected with the installation. Please get in touch if you have any queries. Kind regards, UK Radiators

Posted 2 months ago

“Ordered a Grey Horizontal rad , and all delivered very promptly and product very good .”

Posted 4 months ago

“Good prompt service delivery on time no problem”

Posted 4 months ago

Thank you Asad for your 4 star rating! We really appreciate your positive feedback. We're so glad that you found our prompt service delivery to be on-time with no issues. It means a lot to us. Thank you! Kind regards UK Radiators

Posted 4 months ago

“Good product, very good price, only issue was delivery which got cancelled 3 times without explanation or apology. Finally got onto UK Rads whom got onto DX Express bank and delivery arrived next day. UK Rads excellent service, let down by their approved delivery service but resolved issue immediately when prompted”

Posted 4 months ago

“For some reason my order went on hold. After a week I phoned and everything went smoothly from then on. The radiator was well packaged and protected. The radiator is good quality.”

Posted 4 months ago

Hello Malcolm, Thanks for your review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 4 months ago

“Radiator has not been fitted so I cant comment on it”

Posted 5 months ago

Hi Joan, Thanks for your review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 5 months ago

“Great price. Fairly quick delivery but if you need next day forget it.”

Posted 5 months ago

Hello Philip, Thank you very much for your review and feedback. I have taken a look at your order and can see that you had ordered an item from us that has a 5-7 working day delivery lead time. Unfortunately for this item it is not possible to deliver next day. We do however stock a range of items that have delivery within 1-3 working days. I hope you are very happy with the product you ordered and if you require any assistance, now or in the future, please let us know and we would be happy to help. Kind regards UK Radiators

Posted 5 months ago

“Great service came on the date and very good quality”

Posted 5 months ago

Thank you, Roger, for your 4 star rating of UK Radiators! We are glad that you had a great experience with the delivery, arriving on the date promised, as well as with the quality of the radiators. We appreciate your support! Kind regards UK Radiators

Posted 5 months ago

“it's a very nice towel rail but what I ordered wasn't suitable for my purpose. I would have returned it but my husband unwrapped it and destroyed the packaging !”

Posted 5 months ago

Thank you for your review and 4 stars, Elizabeth! We appreciate your feedback and we're sorry to hear that what you ordered wasn't suitable for your purpose. We hope that in future occasions you are able to find a product from our store that is the perfect fit for you. Thank you again for your review! Kind regards UK Radiators

Posted 5 months ago

“I like the radiator but you sent me a vertical one instead of a horizontal but my plumber has managed to fix it on”

Posted 6 months ago

Thank you, Linda, for your 4-star rating of UK Radiators! We are glad to hear you were able to find a workaround for the radiator you received, please note, our designer radiators can be hung vertically and horizontally and we supply both sets of brackets with these radiators. We appreciate your feedback and are glad that you are satisfied with the product. Kind regards UK Radiators

Posted 6 months ago

“Excellent customer service . The company are easy to use and order. I will certainly use again.”

Posted 6 months ago

Hi, Thank you ever so much for your review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators.

Posted 6 months ago

“Took ages to get here then the radiator was dented . Then waited another age for the replacement , which wasn’t dented . The packaging could have been better .”

Posted 7 months ago

Hello Lee, Thank you for your order and review. I can see that you ordered a product which attracted a 5-7 day lead time, as shown on the website when ordering. I am sorry to hear that there was an issue with the original delivery, thank you for allowing us to rectify this with a replacement being sent to you. Please let us know if there is anything else that we can assist with. Kind regards, James

Posted 7 months ago

“Bought a bathroom radiator, looks good, would have preferred a white cable rather than grey which stands out too much”

Posted 7 months ago

Hello, Thank you very much for your 4 star rating of UK Radiators! We are so glad you chose to buy a bathroom radiator from us and we hope it looks great in its new home. We apologise for the grey cable being an inconvenience, but we understand it isn't to everyone's taste. Thank you again for your feedback. Kind regards Jess

Posted 7 months ago

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UK Radiators is rated 4.7 based on 4,287 reviews