UK Radiators Reviews

Name: UK Radiators
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Colchester
Rating: 4.73

4.7 Rating 4,284 Reviews

94 %

of reviewers recommend UK Radiators

4.7

Based on 4,284 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Colchester
CO4 9TG

UK Radiators 5 star review on 22nd April 2024

605

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 rads that were to be delivered 3 days later. Having builders on site and ready to do the job, this was important. One arrived and is a lovely rad. The other has now been delayed 3 times and likely to arrive some 2 months after the first. The builders have been and gone now... Maybe don't accept an order if you can't fulfil it?”

Helpful Report

Posted 1 year ago

Hello Arno, Thank you for your order. I am sorry to hear that a back-ordered item on this order has been delayed further than expected when you placed the order. Unfortunately, whilst we always try our hardest for there not to be any delays, there can in some instances be issues beyond our control which cause delays. I apologise that this is the case here. I can see that we have contacted you to advise of the delay, and provided you with options to amend/cancel the order if required, and we will continue to keep you notified of the progress, and if anything changes with the delivery / confirm the dispatch. Best regards, James

Posted 1 year ago

“Good product, very good price, only issue was delivery which got cancelled 3 times without explanation or apology. Finally got onto UK Rads whom got onto DX Express bank and delivery arrived next day. UK Rads excellent service, let down by their approved delivery service but resolved issue immediately when prompted”

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Posted 4 months ago

“Superb service, product and value. Will happily use again.”

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Posted 4 months ago

Hi Simon, Thank you so much for taking the time to leave a 5 star review. We really appreciate it! We are delighted to hear that you found our service, product and value to be all superb and that you would happily use us again. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 4 months ago

“I had the raw range of rads and the first one looks amazing, I am going to have them all through the house. Just doing one room up at a time as it's a project. Bathroom next but rads are amazing”

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Posted 1 year ago

Hi Dean, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Please do let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Excellent customer service to complement fast delivery.”

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Posted 1 year ago

Hi Gerry, Thanks for your 5-star review. I am pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“The rad was exactly as described and ordered. It was delivered astonishing quickly and was extremely well packaged to prevent any damage being caused in transit. I’m very pleased with it.”

UK Radiators 5 star review on 16th July 2021

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Posted 2 years ago

Hello Mac, Thank you for the review and for the image showing your installed radiator and valves. We're very glad to hear that you're pleased with the radiator and service received! Many thanks, James

Posted 2 years ago

“Very quick delivery. Had a problem with one of the valves but was dealt with no problem & new one sent out. Very pleased”

UK Radiators 5 star review on 13th May 2021

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Posted 2 years ago

Hello Linda, Thank you for the review and for sharing a picture of your beautiful bathroom, the black touches make a really nice addition. We are glad to hear we were able to sort the issue for you. Kind regards, James

Posted 2 years ago

“Great choice & colour, something for everyone. Excellent value for money & fast delivery, would highly recommend!”

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Posted 3 years ago

Hello Gary, Thank you so much for the kind words, we do like to offer as much of a range as possible, without being too overwhelming. Kind regards, Jaems

Posted 3 years ago

“Fantastic service and excellent product”

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Posted 3 years ago

“Excellent pricing and products.”

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Posted 3 years ago

“Easy to navigate”

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Posted 4 years ago

UK Radiators is rated 4.7 based on 4,284 reviews