UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good comms and prompt delivery. Well packaged. Beautiful traditional radiator. 5 settings but very hot on one setting. Heats the whole wetroom with concrete floor. Very impressed. The 20% off swung it for us.”

Helpful Report

Posted 4 weeks ago

Hi Sian, Thank you for your wonderful 5-star review! We’re so pleased to hear that you're impressed with our communication and prompt delivery. It's great that your radiator is keeping your wetroom warm and cozy, and we appreciate your feedback on the settings. The 20% discount is a nice bonus, and we're thrilled it swayed your decision to purchase from us. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! Best regards, The UK Radiators Team

Posted 4 weeks ago

“I had very good service, fast efficient delivery would recommend and use again.”

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Posted 1 month ago

Hi Stephen, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced fast and efficient delivery. It's our goal to provide excellent service, and your recommendation means a lot to us. We look forward to serving you again in the future! Best regards, The UK Radiators Team

Posted 1 month ago

“The company is really professional and provide great prices for quality products. We have not installed them yet but are excited for how great they’ll look when we do in the next month! Their service consultants are great, quick to respond and handled a return with refund very quickly. I also received an email update on an out of stock item. I highly recommend UK Radiators.”

Helpful Report

Posted 1 month ago

Hi, Thank you so much for your amazing 5-star review! We're thrilled to hear that you find our prices great and our products to be of high quality. It’s exciting to know you’re looking forward to the installation—your space will surely look fantastic! We also appreciate your kind words about our service consultants. Providing quick and effective assistance is what we strive for, and it’s wonderful to hear that we met your expectations. Thank you for recommending UK Radiators; your support means the world to us! Best regards, The UK Radiators Team

Posted 1 month ago

“If I could 1 Star I would, the worst customer service I have experienced, couriers not bothered to deliver for 4 days, complain and just get the usual BS..... Escalating the matter....no response. NEVER AGAIN.”

Helpful Report

Posted 1 month ago

Hello Simon, Thank you for taking the time to share your feedback with us. We’re truly sorry for the poor experience you've had with our delivery partner. Waiting for a delivery is frustrating and not the standard we strive for. I can see that our customer service team investigated the issue with the courier, and contacted you each day to advise you of the issues that the courier experienced. I am pleased to see delivery has since been successful, however I appreciate that it does not eradicate the previous experience. Please know we’re addressing this issue with our courier partners to try and ensure better communication and faster resolutions in the future. Best regards, James UKRadiators.com

Posted 1 month ago

“Great product, fast delivery. We ordered a Anthracite Heated Towel Rail for our bathroom reno, looks fantastic will definately use UK radiators for the rest of our home.”

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Posted 1 month ago

Hi Vanessa, Thank you for your fantastic 5-star review! We're delighted to hear that your new towel rail is a great addition to your renovated bathroom. It’s wonderful to know that our fast delivery met your expectations too. We truly appreciate your support and can't wait to assist you with the rest of your home! Best regards, The UK Radiators Team

Posted 1 month ago

“Only rated not 5 because the delivery was slow. But their communication was very good.”

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Posted 1 month ago

Hi there, Thank you for your great 4-star review! We’re glad to hear that you found our communication to be very good. We understand that delivery times can sometimes be a bit longer than expected, and we appreciate your patience in this matter. Your feedback is invaluable, and we’re continuously working to improve our services. We hope to serve you better in the future! Best regards, The UK Radiators Team

Posted 1 month ago

“Just the right size for our small bathroom. Looks great with the rest of our traditional bathroom fittings, stylish and really well made. Delivery was good when the item was eventually in stock. Will recommend to friends.”

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Posted 1 month ago

Hi Kathleen, Thank you for your wonderful 5-star review! We're thrilled to hear that the radiator is just the right size for your traditional bathroom and that it complements your fittings beautifully. We take great pride in the quality of our products and are glad to know you found it stylish and well made. We appreciate your recommendation to friends and look forward to assisting you again in the future! Best regards, The UK Radiators Team

Posted 1 month ago

“Radiator arrived as described and quickly.”

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Posted 1 month ago

Hi Ian, Thank you for your wonderful 5-star review! We’re so pleased to hear that your radiator arrived as described and promptly. Ensuring our customers receive their orders quickly and accurately is very important to us. We appreciate your feedback and look forward to helping you again in the future! Best regards, The UK Radiators Team

Posted 1 month ago

“Great website easy to navigate with great information. Great products, the radiators I have purchased are of excellent quality and at affordable prices. They are delivered promptly and on time with email and text information confirming delivery date and time details. Great company and products with excellent service highly recommended.”

Helpful Report

Posted 1 month ago

Hi Jedd, Thank you for your amazing 5-star review! We’re delighted to hear that you found our website easy to navigate and that the quality of our products exceeded your expectations. Prompt delivery and clear communication are crucial to us, and we’re glad you experienced this. Your recommendation means the world to us, and we look forward to serving you again in the future! Best regards, The UK Radiators Team

Posted 1 month ago

“Excellent service good quality goods.”

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Posted 1 month ago

Hi Donna, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you received excellent service and that our goods met your expectations. Your satisfaction is our priority, and it means a lot to us. We appreciate your support and look forward to serving you again soon! Best regards, The UK Radiators Team

Posted 1 month ago

“Great service great prices”

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Posted 1 month ago

Hi Ian, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a great experience with our service and prices. Your satisfaction is what drives us to keep improving. We truly appreciate your support and look forward to serving you again soon! Best regards, The UK Radiators Team

Posted 1 month ago

“Nice value radiator and quick delivery Thank you”

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Posted 1 month ago

Hi Linda, Thank you for your wonderful 5-star review! We’re so glad to hear that you found great value in our radiator and that your delivery was quick. Your satisfaction is incredibly important to us. Thank you for choosing UK Radiators, and we look forward to serving you again soon! Best regards, The UK Radiators Team

Posted 1 month ago

“Good delivery, excellent product.”

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Posted 1 month ago

Hi Nichola, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a good delivery experience and that you’re pleased with the product. Your satisfaction truly means a lot to us. We appreciate your support and look forward to serving you again soon! Best regards, The UK Radiators Team

Posted 1 month ago

“Ffhj it rutghhh”

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Posted 1 month ago

Hi Igor, Many thanks for your 5-star review. We hope you are very happy with your shopping experience with us. Kind regards UK Radiators Team

Posted 1 month ago

“Talus Flair - White Thermostatic Radiator Valve & Lockshield Corner. Really nice compact design at a very reasonable price.”

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Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you love the compact design of the Talus Flair Thermostatic Radiator Valve & Lockshield Corner and think it's a great value for the price. Your feedback is invaluable to us and inspires our team to keep up the great work. We truly appreciate your support and hope to see you back with us again soon! Best regards, The UK Radiators Team

Posted 1 month ago

“Really quick delivery, had a damaged part they sent out new one asap.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced quick delivery and that we were able to promptly resolve the issue with the damaged part. Your satisfaction is our top priority, and it’s great to know we could meet your expectations. We appreciate your support and look forward to assisting you again in the future! Best regards, The UK Radiators Team

Posted 1 month ago

“I was looking for a towel radiator that wasn’t a standard size and struggled to find one. UK radiators had one in stock and shipped it to me within a few days free of charge. The price was amazing and the quality of the rad was brilliant. UK radiators will be my go to place for radiators from now on, I cannot fault them.”

Helpful Report

Posted 1 month ago

Hi Russell, Thank you so much for your 5-star review. We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with exactly what you were looking for. It is also great to hear that your order was received in good time and that you are happy with your overall shopping experience with us Once again, thank you for your support, and we look forward to serving you again in the future. Best regards, The UK Radiators Team

Posted 1 month ago

“Could not ask for better service! First Class products too!!”

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Posted 1 month ago

Hi, Thank you so much for your glowing 5-star review. We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We work hard to provide excellent service and products, so it's wonderful to know that we have met your expectations. Thank you once again for choosing us. We look forward to serving you in the future and ensuring your continued satisfaction. Best regards, UK Radiators Team

Posted 1 month ago

“All good. Delivered promptly and, packaged well. The radiators look great and the plumber fitted them without any issues.”

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Posted 1 month ago

Hello Gregory, Thanks for your review. It is good to hear you have had a positive shopping experience with us. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 1 month ago

“Delighted with the radiator which was carefully packaged and delivered very promptly.”

Helpful Report

Posted 1 month ago

Hi Bruce, Thank you so much for your 5-star review. We greatly appreciate your feedback and are thrilled to hear that you are delighted with the radiator you received. We take utmost care in packaging our products to ensure they reach our customers in perfect condition, and we are pleased to know that it arrived safely. If you have any further questions or require assistance in the future, please feel free to reach out. We are always here to help! Warm regards, UK Radiators Team

Posted 1 month ago

UKRadiators.com is rated 4.7 based on 4,470 reviews