UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely radiator but the wall fixings are long so protrudes in to the room a long way. Wasn't suitable for me for this reason”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you for your review. I am sorry to hear that the radiator has a further projection than you expected. We offer a free returns service so please get in touch and we can assist you with this. Kind regards, James

Posted 1 year ago

“Radiator valves look good and arrived in no time, thanks.”

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Posted 1 year ago

Hello Alan, Thank you, we really appreciate the 5-star review! Kind regards, James

Posted 1 year ago

“It was a good experience. Easy to order the chosen radiator online and it was delivered in less than a week and on time. No complaints from me and thank you.”

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Posted 1 year ago

Hello Julian, Thank you for your review. I'm pleased to hear all went as expected with your order. Please let us know if there is anything else we can assist with. Kind regards, James

Posted 1 year ago

“Product and customer service are excellent”

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Posted 1 year ago

Hi Samuel, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“I have purchased twice from UK radiators and have not been disappointed by their service. My first order was no longer available and I was informed immediately and offered some alternatives which were ideal. These were dispatched and arrived when they said they would. I would highly recommend this company and will use them again in a jot”

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Posted 1 year ago

Hello Tony, Thank you so much for the details review of our service. I am so pleased to hear that we've been able to assist you with your requirements and that you're happy to recommend us, it really means a lot. Kind regards, James

Posted 1 year ago

“Fantastic service and fantastic product. I will be purchasing more rads to replace all my existing ones.”

UKRadiators.com 5 star review on 4th July 2023

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Posted 1 year ago

Hello, Thanks so much for your review of our company and product, we're so pleased that you were able to give us 5-stars! Many thanks, James

Posted 1 year ago

“Good service well pleased”

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Posted 1 year ago

Hello Paul, Thank you so much for your 5-star review, I'm glad to hear your order was received safely and as expected. Kind regards, James

Posted 1 year ago

“Excellent quality radiators, beautiful design and colour, perfect addition to the bathroom. Simple to order and quick delivery, all perfect, thank you.”

UKRadiators.com 5 star review on 3rd July 2023

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Posted 1 year ago

Hello Philip, Thank you so much for taking the time to leave a review, and also for sharing a photo of your bathroom - we love seeing the rads installed! We're glad to hear all went as expected with your order, please let us know if we can assist with anything else. Kind regards, James

Posted 1 year ago

“Great quality product would recommend and order again”

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Posted 1 year ago

Hi Gary, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Does the job”

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Posted 1 year ago

Hello Dennis, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Radiator fitted well, just right for the small bedroom, plumber well taken up with it thank you for your produce. David”

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Posted 1 year ago

Hi David, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Very Fast and enerally good service. Basically stress-free, I will be ordering more today.”

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Posted 1 year ago

Hello, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“The rad arrived on time, undamaged and packaged well. The plumber commented on how heavy it was. I'm assuming that's a good think. Hopefully when it's winter, the bathroom will be toasty again.”

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Posted 1 year ago

Hi Jacqueline, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“very good customer service. prompt delivery from receiving order. order delivered in perfect condition. well done UK radiators”

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Posted 1 year ago

Hi Ken, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Although the radiator was well wrapped with extra padding on the edges one of the side panels appeared to have a small crack in the paintwork on the top of the panel. Also the centre of the grille had a dent in it which covered about 6 of the metal pieces which go across which we managed to put right. This is the reason I have only given 4 starts.”

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Posted 1 year ago

Hello, Many thanks for your review. I am sorry to hear this, please do not hesitate to contact us direct if you ever have any issues arise with an order and we would be happy to assist you in offering a resolution. Kind regards Jess

Posted 1 year ago

“great service and easy to use website,the radiators are great looking.”

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Posted 1 year ago

Hello Robert, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“great service from UK Radiators”

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Posted 1 year ago

Hi Jean, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Excellent quality radiator & accompanying valves. Looks great on the kitchen wall - adds a bit of jshujsh.”

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Posted 1 year ago

Hello, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and it is great to hear that you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Love the products. After sales service when a refund needed was very slow and had to chase 3 times, despite confirmation that product had been safely received back into stock.”

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Posted 1 year ago

Hello Helen, Thank you for your review, I am very sorry to hear that the refund was not processed as quickly as expected. I can see that this has since been refunded in full, back to your original payment method. Kind regards, James

Posted 1 year ago

“First class quality very well packed”

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Posted 1 year ago

Hello Kath, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

UKRadiators.com is rated 4.7 based on 4,470 reviews