UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

Hello Narinder, Thank you for your 5-star review of the company and service received. Please let us know if we can assist with anything else. Best regards, James

Posted 1 year ago

“Radiators are excellent , great quality”

Helpful Report

Posted 1 year ago

Hello Stuart, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Radiators fine. Delivery not so good. One man and no pallet trolley had to get a neighbour to help unload. Delivery driver was going to take them back”

Helpful Report

Posted 1 year ago

Hi Ryan, Thank you for your 4 star review. We're glad that you thought the radiators were fine. It sounds like the delivery was something of a challenge - neighbourly help is always invaluable! We apologise for any inconvenience caused and please know that we are doing our best to improve future deliveries. Thank you for your review. Kind regards Jess

Posted 1 year ago

“Excellent service. I needed a good quality electric towel rail quickly for a customer and UK Radiators had one in stock and it was delivered within 2 days, great price and great service. I will definitely be using them again without hesitation.”

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Posted 1 year ago

Hi Richard, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you have had a positive shopping experience with us and I hope you are very happy with your purchase. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Excellent "designer" radiator and great value Really good despatch service also I'm very pleased.”

Helpful Report

Posted 1 year ago

Hi Bernard, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Great price ,deliverd 20 hrs after order on standard delivery good quality product very happy”

Helpful Report

Posted 1 year ago

Hi Gary, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Good product range, quick delivery time and easy to use site”

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Posted 1 year ago

Hello Steve, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Good product cheap price”

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Posted 1 year ago

Hi Joseph, Thanks for your 5-star review. I am pleased to hear this and hope you are very happy with your shopping experience with us and your purchase. Kind regards Jess

Posted 1 year ago

“Good quality at a reasonable price”

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Posted 1 year ago

Hi Lorraine, Thanks for your 5-star review. I am pleased to hear that you are happy with the quality and price of your order and hope that you are happy with your shopping experience with us. Kind regards Jess

Posted 1 year ago

“Super efficient and when a part was not available they refunded the money straight away.”

Helpful Report

Posted 1 year ago

Hello, Thanks for your 5-star review. I am pleased to hear that we were able to assist you with the refund and I hope you are very happy with your shopping experience with us. Kind regards Jess

Posted 1 year ago

“excellent radiator, could have done with a mounting template, made our own”

Helpful Report

Posted 1 year ago

Hi Raymond, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Very pleased with the high quality finish of my new radiators and TRV's. Really sets the room off well. Excellent communication from this company and delivered quickly. Highly recommended.”

UKRadiators.com 5 star review on 26th May 2023

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Posted 1 year ago

Hi Dean, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. The radiator looks lovely in the space it is fitted! Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Excellent products, great service”

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Posted 1 year ago

Hi Carl, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Not actually fitted yet, but look good quality. Should be fitted July / August.”

Helpful Report

Posted 1 year ago

Hi John, Many thanks for your 5-star review. I hope you are very happy with your purchase, once installed. Please do let us know if you should require any assistance at any time and we would be happy to help. Kind regards Jess

Posted 1 year ago

“What an excellent customer service and good communications everyone are helpful and quick to answer the phone”

Helpful Report

Posted 1 year ago

Hello Emile, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Great service from start to finish, I had a small issue which was resolved quickly and I am very happy, I have used this company before and I intend purchasing again from them very shortly for another room, thanks to Kayleigh and James for your help. Paul Johnson”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you ever so much for your 5-star review, it is greatly appreciated. I am so pleased to hear that our customer service team were able to help you and I hope you are very happy with your purchase. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“Efficient service. The radiator arrived promptly and looks great. Would order from UK Radiators again.”

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Posted 1 year ago

Hi Peter, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Very smart very hot very good Great buy”

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Posted 1 year ago

Hi Richard, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

“We recently bought a copper cylinder radiator. It is extremely well made and good quality, very impressed . Excellent communication from the company with regular updates on the process. Very prompt delivery”

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Posted 1 year ago

Hi Catherine, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 1 year ago

“Very prompt service and when I had to return something that I ordered incorrectly they were very helpful and quick to process my refund”

Helpful Report

Posted 1 year ago

Hi Fiona, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your shopping experience with us and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 year ago

UKRadiators.com is rated 4.7 based on 4,470 reviews