UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new radiator arrived quickly and was very easy to install. Great quality rad and fittings at a reasonable price.”

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Posted 2 years ago

“I ordered a radiator but later decided I needed valves too. Both items were delivered by courier (APC) the next day. Both were at excellent prices. The radiator and valves look lovely in my new bathroom. Cannot fault and will definately use again, as will my fitter who was impressed with the product and delivery.”

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Posted 2 years ago

“So pleased with the two radiators I bought! Great value and prompt delivery - couldn't be happier!”

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Posted 2 years ago

“Element failed on my Rointe towel 2 months out of warranty and as far as Rointe was concerned, basically tough luck! Found a solution with UK Radiators who offer good products and pricing with fast delivery, what more can one want...👍 Many thanks UK Radiators from one very happy customer.”

UKRadiators.com 5 star review on 6th December 2022

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Posted 2 years ago

Hi Bob, Thank you very much for your 5-star review. I am so pleased to hear that you were able to source the required item from us and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Product was of high quality and express shipping! Thank you!”

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Posted 2 years ago

Hello, Thank you very much for your 5-star review. I am so pleased to hear your order was delivered to you in good time and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Ordered one radiator and accessories online, only radiator was delivered.”

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Posted 2 years ago

Hello Samson, I am very sorry to hear that one of the items was missing from your delivery. I can see that our customer team looked into this for you and that unfortunately, the courier was unable to locate this. I appreciate that this is frustrating, we always try our best to ensure nothing goes astray, unfortunately, from time to time this can happen. As you didn't want a next-day delivery for a replacement, I can see that we have processed a full refund for this item. Please let us know if we can assist with anything else. Kind regards, James

Posted 2 years ago

“Prompt delivery and well packaged. Radiator arrived as ordered and with very sturdy wall fixings. It’s now on the wall and working perfectly. I will be using UK Radiators again”

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Posted 2 years ago

Hi Michael, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and it is great to hear that this is fitted and working perfectly! I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“My order came very quickly , but items were damaged . I contacted company to find our how to resolve issue . Replacement items arrived next day . Would certainly recommend company. Great products and fantastic customer service”

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Posted 2 years ago

Hi Malcolm, Thank you ever so much for your 5-star review. I am sorry to hear that there was an issue on your order, however, I am very pleased that we were able to resolve this quickly for you and I hope you are now happy with your purchase. Kind regards Jess

Posted 2 years ago

“I had the raw range of rads and the first one looks amazing, I am going to have them all through the house. Just doing one room up at a time as it's a project. Bathroom next but rads are amazing”

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Posted 2 years ago

Hi Dean, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Please do let us know if you require any assistance, now or in the future, and we would be happy to help. Kind regards Jess

Posted 2 years ago

“Product is great value for money, delivered when they said they would what more can you ask for.”

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Posted 2 years ago

Hi Tom, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Quick delivery and a good product. Communication also very good 👍”

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Posted 2 years ago

Hi Jerry, Thanks for your 5-star review. I am so pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Well impressed with the quality and the service. I will definitely use them again.”

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Posted 2 years ago

Hi Ken, Thank you for your 5-star review. I am very pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Good quality product, fast delivery and very responsive customer support.”

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Posted 2 years ago

Hello David, Many thanks for your 5-star review. I am so pleased to hear that your order was delivered to you in good time and that your shopping experience with us has been positive. I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Excellent product delivered within 2 days”

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Posted 2 years ago

Hi Kenneth, Thank you for your 5-star review. I am pleased to hear your order was delivered in good time and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Love my raw metal radiator, black nickel valves look amazing. Service and delivery brilliant. Would highly recommend.”

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Posted 2 years ago

Hello Michaela, Thank you very much for your 5-star review. I am so pleased to hear that you love the items you have and thank you for your recommendation, it is greatly appreciated. Kind regards Jess

Posted 2 years ago

“Great service at a good price !!!! Ordered and received within a few days. With free delivery !”

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Posted 2 years ago

Hello Kevin, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Easy online ordering with prompt delivery. Vertical radiator looks fantastic.”

UKRadiators.com 5 star review on 2nd December 2022

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Posted 2 years ago

Hi Stephen, Thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been a positive one and the radiator look lovely! I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Good products at good prices with quick delivery. Nothing not to like.”

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Posted 2 years ago

Hi Mike, Many thanks for your 5-star review. I am so pleased to hear that your order was delivered to you in good time and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Very impressed with prompt service as was delivered next day, hasn't been installed yet but looks good.”

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Posted 2 years ago

Hello Peter. Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope, once installed, you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

“Straight swop, well packaged and delivery was on time. Would use them again.”

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Posted 2 years ago

Hi Malcolm, Thanks for your 5-star review. I am very pleased to hear this and I hope you are very happy with your purchase. Kind regards Jess

Posted 2 years ago

UKRadiators.com is rated 4.7 based on 4,470 reviews