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UKRadiators.com Reviews

4.7 Rating 4,470 Reviews
94 %
of reviewers recommend UKRadiators.com
Company Reviews Product Reviews
2,188
 Metrics Info
4.7
Based on 4,470 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read UKRadiators.com Reviews
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Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ian T
Verified Buyer
“Great prices and excellent customer service”
Helpful Report
Posted 3 years ago
Elaine G
Verified Buyer
“My radiator was faulty on arrival and i sent a video of the leak and they dealt with it amazingly and promptly. Thete were no difficult questions to answer. A new radiater was dispatched and received within 2 days. Thank you”
Helpful Report
Posted 3 years ago
J C
Verified Buyer
“A very nice bit of kit, well made. Delivery was very prompt too! Very happy with the deal No tails were supplied though. I find myself needing to get a 90 degree radiator tail but seem unable to find one anywhere unless I buy a TRV and throw most of it away.”
Helpful Report
Posted 3 years ago
Harsh S
Verified Buyer
“Prompt delivery of radiator. Unfortunately the electric element broke down within a few hours. They kindly sent the replacement and even refunded the extra one hour labour charge i had to pay my electrician. Incredible service. I’m not going anywhere else in future if I need a radiator.”
Helpful Report
Posted 3 years ago
MRS Lynne B
Verified Buyer
“Excellent customer service from UK radiators. Faulty thermostat was replaced immediately. Radiator looks amazing and fully operational”
Helpful Report
Posted 3 years ago
Alex C
Verified Buyer
“great choice great prices great service, prompt delivery what's not to like”
Helpful Report
Posted 3 years ago
Dennis C
Verified Buyer
“Ca not fault price or valves purchased and the quick delivery to me”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great product and next day delivery too.”
UKRadiators.com 5 star review on 13th December 2022
Helpful Report
Posted 3 years ago
Chris W
Verified Buyer
“I ordered a heated curve towel radiator in Matt black, item arrived after two days in perfect condition, great product and I will be buying from this company again soon”
Helpful Report
Posted 3 years ago
Luke G
Verified Buyer
“Arrived next day”
Helpful Report
Posted 3 years ago
C S
Verified Buyer
“Delivery was prompt enough, radiator looks good out of the box, but hasn’t been installed yet, so not much more I can say, really. Except that the company stocks what I want for my next project, so I’ll probably go back to them for that.”
Helpful Report
Posted 3 years ago
Helen L
Verified Buyer
“Unfortunately the rad that was due to be delivered on 23rd November still has arrived and it’s 12th Dec. May not get a plumber now as it gets nearer to Christmas. UK Rads don’t seem overly active about hunting it down. Parcelforce may have been effected by action but not for a while and it’s been sitting in their depot for an age and I can’t speak with them but the supplier can.”
Helpful Report
Posted 3 years ago
Hello Helen, I am very sorry that you have not received the radiator. Due to the incorrect delivery address being supplied to us, and the strikes with Parcelforce this has unfortunately caused a backlog with deliveries. You have asked us to have this cancelled and refunded, which we are in the process of raising. I apologise for the inconvenience caused. Kind regards, James
Posted 3 years ago
Mark L
Verified Buyer
“Speedy service ,good customer support”
Helpful Report
Posted 3 years ago
Terri W
Verified Buyer
“Quick delivery & excellent radiators”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery Installation was easy to achieve.”
Helpful Report
Posted 3 years ago
Matthew B
Verified Buyer
“Not sure why ive been emailed this. My radiator got lost.”
Helpful Report
Posted 3 years ago
Hello, I am very sorry to hear that there was an issue with the courier delivering your radiator, it is always disappointing to hear this. Whilst we do everything that we can to ensure this does not happen, unfortunately from time-to-time things do go astray. I can see that we raised a full refund within 24 hours of you querying this with us, as you did not require a replacement. Please let us know if there is anything else that we can assist with, and again I apologise for the inconvenience caused. Kind regards, James
Posted 3 years ago
Sba S
Verified Buyer
“Excellent service and communication - radiator valves delivered on time.”
Helpful Report
Posted 3 years ago
Harry K
Verified Buyer
“I am very pleased with the radiator. It is of high quality and looks very decent. Well packaged to avoid damage and delivered in good time. Very good value.”
Helpful Report
Posted 3 years ago
Jon S
Verified Buyer
“Great product, very nice look and at a reasonable price. Delivered promptly Thanks”
Helpful Report
Posted 3 years ago
Gary W
Verified Buyer
“Everything was far better than I expected, delivery was perfect and such a nice helpful guy”
Helpful Report
Posted 3 years ago
UKRadiators.com is rated 4.7 based on 4,470 reviews
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