UKRadiators.com Reviews

Name: UKRadiators.com
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Essex
Rating: 4.73

4.7 Rating 4,470 Reviews

94 %

of reviewers recommend UKRadiators.com

4.7

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park,
UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Essex
CO4 9TG

UKRadiators.com 5 star review on 9th October 2024

Nicholas B

UKRadiators.com 5 star review on 8th October 2024

Hannah S

UKRadiators.com 5 star review on 1st October 2024

Majida S

UKRadiators.com 5 star review on 28th September 2024

David J

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Radiator and valves just as described. Thank you.”

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Posted 1 year ago

Hi David, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regard UK Radiators

Posted 1 year ago

“Fast shipping and good communication about order status”

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Posted 1 year ago

Thank you so much for your 5-star review of UK Radiators, Craig! We're glad you were happy with the fast shipping and communication about your order status. We strive to provide the best customer experience possible and it is great to hear that your shopping experience with us has been positive. Kind regards UK Radiators

Posted 1 year ago

“I ordered the radiator and it arrived safely and well-packaged within 3 days. It hasn't been fitted yet so I can't comment further but the service was spot on - thank you”

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Posted 1 year ago

Thank you so much for the 5-star rating, Penny! We appreciate your feedback and are glad that the radiator arrived safely and within 3 days. We value customer satisfaction and we are so happy that we could meet your expectations. Furthermore, we hope that the fitting goes well and hope you are very happy with this once it has been fitted. Kind regards UK Radiators

Posted 1 year ago

“Great product, great price and arrived very quickly.”

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Posted 1 year ago

Thank you for your 5-star rating of UK Radiators, Mark! We are so glad to hear that you're pleased with the product, price and speedy delivery. We truly appreciate your feedback. Kind regards UK Radiators

Posted 1 year ago

“Purchased a three column radiator with valves and feet for the hallway. Radiator is well built and looks great in the raw metal finish. Valves are a great colour, a good weight and quality finish to the radiator. The radiator is heavy so definitely recommend the feet if you don’t have solid walls to help carry the weight with the wall brackets. All delivered on time in good protective packaging. Delivered in to the room to be fitted. A great feature for the hallway. I’ll be buying two more for the living room.”

UKRadiators.com 5 star review on 23rd October 2023

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Posted 1 year ago

Hi Phil, Thank you so much for your kind words and 5-star review! We're happy to hear that our 3-column radiator with valves and feet for your hallway has met your expectations regarding quality and finish, as well as the added convenience of delivery right to your door. We appreciate that you'll be buying two more for your living room and thank you for your business. Kind regards UK Radiators

Posted 1 year ago

“Easy to order online and the quality of the product was excellent.”

Helpful Report

Posted 1 year ago

Hi Craig, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 year ago

“Website and payment was very easy to use. Delivery was on time and the driver was very helpful. Overall I'm pleased with my order and delivery and recommend this company for their products.”

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Posted 1 year ago

Thank you very much for your 5-star rating, Bob! We appreciate your feedback about our website and delivery. We are so glad that you are pleased with your order and thank you for recommending us for our products. Thank you again! Kind regards UK Radiators

Posted 1 year ago

“I had two rads which were perfect for what I wanted. The only thing I will say is that it did not say what size drill for the raw plugs in the wall.”

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Posted 1 year ago

Hi Michael, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 year ago

“easy ordering process, good product, prompt delivery. can't ask for much more than that !!”

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Posted 1 year ago

Thank you, Gerald, for your 5-star rating of UK Radiators! We are delighted to hear that you found the ordering process easy and that you are happy with your product, and prompt delivery. We look forward to helping you with all of your future radiator needs! Kind regards UK Radiators

Posted 1 year ago

“Wonderfull service , Very helpfull staff”

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Posted 1 year ago

Hello Sheila, Thank you for your review, we're pleased to hear that we were able to assist you. Kind regards, James

Posted 1 year ago

“Even though I've not had the radiator fitted yet, the service so far as been impeccable. I had a slight query which was dealt with immediately. The courier service which they use I can't recommend highly enough, they kept me updated with delivery times to within the hour. 1st class service. Many thanks 👏👏👏”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are thrilled to hear that your experience with UK Radiators has been excellent - even before having the radiator fitted. We appreciate you taking the time to mention our responsive customer service, as well as the fantastic courier service that we use to keep our customers updated with delivery times. We thank you for your kind words and your recommendations - we hope that your radiator installation is a success! Kind regards UK Radiators

Posted 1 year ago

“Great to deal with. Quick delivery thank you.”

Helpful Report

Posted 1 year ago

Thank you so much Andy for your 5 star rating of UK Radiators! It is great to know that you had a positive shopping experience with us and we really appreciate your feedback. We are glad to know that the delivery was quick and efficient. Kind regards UK Radiators

Posted 1 year ago

“Excellent service - delivered very fast. Quality is very good.”

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Posted 1 year ago

Thank you so much for your 5-star rating of UK Radiators! We really appreciate your kind words about the excellent service and fast delivery, as well as your thoughts on quality being very good. Your feedback is invaluable to us, so thank you! Kind regards UK Radiators

Posted 1 year ago

“Have used UK radiators a number of times for my bathroom refurbs. Items always arrive well packaged and on time.”

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Posted 1 year ago

Thank you so much Mark for your 5 star rating of UK Radiators! We are so glad to hear that you have had a positive experience with us. I am really pleased to hear that items have always arrived well-packaged and on time - that is something we really strive for here at UK Radiators. Kind regards UK Radiators

Posted 1 year ago

“Really good customer service. Helped sort out a website issue for me. UK Radiators stands out way above the competition by having free delivery and free returns as well as easy access to customer service to address issues quickly and easily - very customer friendly.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating and your kind words! We are pleased to know that our customer service has proven helpful to you. We are glad that you found UK Radiators' free delivery and free returns, as well as our easy access to customer service, to be very customer friendly. Thank you for taking the time to share your feedback! Should you require any further assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 year ago

“Good range and pricing for large modern column radiator and smart towel rail with very quick delivery. Having fitted them can see they are also of good quality. Website is easy to use, unlike some others. Will happily buy again.”

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Posted 1 year ago

Thank you so much for your kind 5-star review, Andrew! We are so pleased to hear you had a positive shopping experience with us- from the website to the range, pricing, and quality of our radiators and towel rails. We look forward to welcoming you again soon! Kind regards UK Radiators

Posted 1 year ago

“Excellent customer care arrived on time had a small ding in radiator but was sorted within 24 hours very courteous would buy from them again and would certainly tell friends about them couldn't ask for anything better”

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Posted 1 year ago

Thank you, Allan, for your generous 5 star rating! We are delighted to hear that you had excellent customer care experience and that your radiator ding was sorted quickly within 24 hours. We are humbled that you would buy from us again and tell your friends about us. We really appreciate it! Kind regards UK Radiators

Posted 1 year ago

“I purchased a radiator from here on behalf of my nan and grandad. I was kept up to date with delivery and when delivered the driver was very helpful. The towel rail is now installed and my nana and grandad are very pleased.”

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Posted 1 year ago

Thank you, Mathew, for taking the time out to leave us with a 5 star rating! I'm really glad to hear that you had a great experience with us even while ordering on behalf of your nan and grandad. I'm so pleased that the towel rail was installed and they were happy with it - that means the world to us. Thank you for the kind words, it is much appreciated! Kind regards UK Radiators

Posted 1 year ago

“Excellent product and service. Small issue with missing brackets called up customer service fantastic no problem posted out next day.”

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Posted 1 year ago

Thank you, Sharon, for the amazing 5-star rating of UK Radiators! We really appreciate you taking the time to share your kind words, and we are delighted that you were happy with the excellent product and service you received. We are especially pleased that you found our customer service so helpful, despite the small issue with missing brackets. We hope you are enjoying radiating warmth and comfort in your home! Kind regards UK Radiators

Posted 1 year ago

“I received the order quickly.”

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Posted 1 year ago

Hello, Thank you so much for your 5-star review of our company. I'm glad to hear that this arrived quickly, and that you're satisfied with your order. Kind regards, James

Posted 1 year ago

UKRadiators.com is rated 4.7 based on 4,470 reviews